Plant World Seeds Reviews 

342
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressive selection of unusual plant varieties available and find the online ordering process remarkably smooth and straightforward. People often mention that products arrive promptly in neat, secure packages, accompanied by exceptionally helpful and friendly customer service. Moreover, consumers value the efficient delivery service and the overall high quality of the items received over the years. However, some reviewers were not happy with certain seeds showing poor germination rates or smaller quantities than expected. A few other people also felt that international shipments encountering customs issues, delays, or missing documentation caused significant frustration.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting the great selection of unusual and... See more

Order

People report ambiguous experiences with order processes, highlighting a division in customer satisfaction.... See more

Quality

Reviewers highlight positive aspects of quality, noting that the seeds arrive well-packaged, in good... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and well-packaged orders... See more

Service

Clients share great satisfaction with the service, praising the fast delivery, professional staff, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finding a supplier of an unusual plant seed. Straight forward ordering system. To top it all, they included a FREE packet of seeds of a variety of their choice.Seed arrived well packed and in good con... See more

Rated 5 out of 5 stars

This company is amazing to work with. All I bought was 3 seed packets. USDA confiscated them even though they were an allowable item. Plant World Seeds sent me step by step directions on how to apply... See more

Rated 5 out of 5 stars

My 1st time using Plant World. I found the experience wonderful from start to finish. Their web site is full of Heirloom plants in a wonderful tempting variety.I found all I was looking for on the... See more

Rated 5 out of 5 stars

I placed an order from Bulgaria. The shipment arrived in 28 days. Very strict and correct company. Order with Eli. The products are well packaged and labeled. Very high level of service and communicat... See more


Company details

  1. Seed Supplier

Written by the company

Global seller of over 3500 varieties of flower and vegetable seeds. Many rare and unusual varieties sold. Buy online today. Fast and cheap shipping! UK based and in business for over 30 years.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(342)

129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Variety and courtesy

A very exciting range of seeds, with quick and neat delivery (and the 3 for 2 offer is very generous!). A tiny error in my order was corrected promptly and graciously.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding quality and service for rare and heritage seeds


I recently ordered from Plant World Seeds and was genuinely impressed by their customer service, packaging, and the care taken with every item. The seeds arrived promptly, were clearly labelled, and in excellent condition.

As someone who collects and cultivates a wide variety of ornamental and heritage plants, I particularly value the depth of their catalogue—a thoughtful balance of classic garden favourites and truly rare seeds that can’t be found elsewhere.
I wouldn’t hesitate to recommend them to anyone who values authenticity, quality, and diversity when sourcing seeds.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Plant World Seeds are my go-to…..

Plant World Seeds are my go-to. On the basis that I have never been disappointed with the quality of their products, nor with the ease of ordering on-line. The (well-packaged) products reach me with efficiency and speed. I particularly like the helpful on-line details provided regarding cultivation.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

They sell the my all-time best tomato…

They sell the my all-time best tomato seed variety, "Hungarian Heart", I've grown it a few years now, this year my biggest was 896 Gram for one tomato, all flesh and few seeds plus great taste. Not to mention nice fast and friendly service.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Simple

I live in the United States and the process of ordering was quick and simple. Got my seeds quick. Definitely will be ordering again. Excellent communication too.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Rare hardy perennial seeds

I have been trying to find seeds of hardy perennials and this is by far the best website and company. The choice is almost exhaustive and takes some application but is worth it in the end. There are some very rare seeds here!
Many thanks.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

I placed an order from Bulgaria

I placed an order from Bulgaria. The shipment arrived in 28 days. Very strict and correct company. Order with Eli. The products are well packaged and labeled. Very high level of service and communication in case of questions. Professionals.👏👏👏🙂

2 October 2025
Unprompted review
Rated 1 out of 5 stars

Poor Service - the absolute champions

7th October:

Zero response from this store even after my phone number was provided !
I hope we can now see how poorly these sc3mmers challenge; yet when confronted with details; vanish.

All those bold lines about me having to provide a contact number for sending out screenshots - where are you "sir/mam". Quit lying and D0gggieiie office manager and the person responding to this thread hopefully get service training classes.

Am out! !not worth it anymore.
-/--/
Oh now; don't be upset like this. If I do prove it to you over emails again or even WhatsApp would you take up a challenge and send all the seeds I order for free or I'll make it easier for you to just apologize to me in this forum and we can close this.

Are you confident enough to take this up so you can match arrogant confidence ?

Don't mam or sir me when it's obvious ( I understand you don't know the actual meaning of it) when my name is clearly stated as Diana so I can't be a 'sir'. I am editing this only because I have no idea how to respond to your unpleasant petty comebacks but to edit as there is no thread of this conversation to 'respond' .

00971501960371

Go ahead and send me a message and I'll share the screenshots.

2 Oct :

Of course you are unaware of the conversations as the emails were clearly deleted ! Unfortunately I am unable to attach the proof and prove your lies but that's ok. Why would anyone want to deal with a business that has this indifferent attitude towards international buyers. The second you said 10kg of pansy I knew it. Common sense also states that I wouldn't have been able to guess your office managers name that starts with a D (suits him) if my complaint was inaccurate.
What a Waste of my time.
.........
30 Sep: 10kg of pansy? I never asked for that so absolutely incorrect. I have removed his name and his response to my email has absolutely no connection to what I have asked for in my original email. I responded right away (unfortunately I cannot attach the email trail here but I do have screeshots), requesting him to just answer one simple question as I am ordering about 199$ worth of seeds and if i paid I do not want it sitting at customs. So all I asked was do you ship to the UAE and if there has been any shipping issues - NO RESPONSE!!!!. If you only cater to your side of location then do not publish yourselves as international shippers without having the ability to answer basic service questions. I hope you understand how frustrating this can be as I want to order with winter coming up and it's all on hold because of a simple unanswered query.

------Iam utterly confused about these positive reviews. They never/respond very late on emails, will not address my questions pertaining to customs holding in UAE. the office manager - never cares to answer what I have been asking for more than a week. Absolutely disappointing customer service. My goal is to set up a seed souq in the uae in partnership with these guys but with their poorest saddest service, I would never!

26 September 2025
Unprompted review
Plant World Seeds logo

Reply from Plant World Seeds

edit 2 - Dear Sir/Madam, continuing to re-edit your review and rant on here has not done anything to help resolve the situation. Instead of ranting and accusing members of staff of actions, would it not have helped to actually provide your contact details or better yet contact us again via email so we can reference the conversations you are talking about, the confusion in our initial response was due to a lack of information not allowing us to trace the correct email conversations. Unfortunately it seems we will not be able to resolve this situation, and unfortunately we WILL need to ignore any further communications as they become increasingly hostile. As you stated yourself previously we have many positive reviews and whether you can understand why we receive them or not is irrelevant, we will let other readers/reviews decide. Many thanks

edit - Unfortunately then we are unsure of the situation as we do not recall these conversations. What you are proposing would not be viable for us in any case, we are sorry you were unsatisfied with any potential responses received although we have been unable to clarify exactly what the issue is or if we received the communications successfully.

Rated 5 out of 5 stars

Fantastic range of seeds

I have bought from this company for a couple of years now and love looking through their catalogue of seeds that I can’t find elsewhere. Good service too.

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Good choice and fair prices

Good choice and fair prices. Very good service from Carol, when experiencing delivery issues locally. Only challenge is high customs fees in DK.

24 September 2025
Unprompted review
Rated 4 out of 5 stars

Great Company - genuine product

I’m actually thrilled to have received the seeds. I’m in Australia and order 5 packets of exotic Lipstick Palms I had seen while in Singapore.

I ordered the seeds in March 2025, received confirmation, then a few weeks went by. I emailed Plant World Seeds and got a response very promptly advising they had arrived in my city. Still nothing for weeks.

I then decided they were a spam site and wasted my money.

Imagine my absolute delight when nearly 6 months later, they arrived in the post.

Australia has very strict quarantine laws and I can only assume they were either delayed in quarantine or perhaps gone astray in the post.

I’m really happy to have received these and am happy to recommend Plant World Seeds as a genuine company.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

A very speedy service

A very speedy service, as seeds came within days of the order. Nothing is too much trouble for this Company. Will continue to use them for all my seeds.

4 September 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look