As I was looking for what I thought are unusual plants for me, when Plant Addicts came in as possible location I decided to give them a try. The Polar Palms I ordered came in record time, well package... See more

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About Plant Addicts
Written by the company

Plant Addicts is a small, family-owned business that strives to provide the highest quality plants, gardening products, and the best customer service to our customers. Our mission is to help you create the outdoor oasis of your dreams.
Free Best In Class Plant Warranty
Plant Addicts provides a free 1-year plant warranty to all bushes, trees, and perennials. Plant Addicts also provides a 30-day guarantee on all annuals and houseplants. So you can order with confidence that the plants you receive will be happy, healthy, and ready to thrive at your home!
Why Choose Plant Addicts?
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Best in Class Plant Warranty & Guarantee
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Family-Owned Business - Customer Service With A Personal Touch
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Exclusive Plant Varieties You Can't Find Locally
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Free Plant Care Advice
4,000+ Different Nursery Quality Plants Available
Contact info
United States
- (833) 577-0999
- info@plantaddicts.com
- plantaddicts.com
Replied to 39% of negative reviews
Typically replies within 1 week
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I bought a plant The Presidential Clematis
I bought a plant , Clematis for a friend and had it shipped of course all the way to New York. I bought the number one pot size, it looked amazing. You had it packed up with care and it arrived in great shape. Thank you, we always want gifts to be great!
Best plant I received from you so far…
Best plant I received from you so far date.Thank you.\nVery much
site was easy to navigate looking for a…
site was easy to navigate looking for a great smelling rose bush.
Easy to order
Excellent plants
Excellent plants, quick and well packaged delivery, as well as excellent customer service. This is the first place I go to when looking for plants. I have bought many plants from Plantaddicts over the last 3 years. I am a satisfied returned customer.
Thanks
Great Experience
Sorry Cylinder only sold through retailers. Their price was the same as from manufacturer, not loads more as others. Packaging and delivery were superb.
Mother's day fail
I ordered a plant for my mom for mother's day and the delivery date was 5/7/26. It was not delivered today so I reached out to customer service. The plant has not even shipped yet! And is now not anticipated to be delivered until sometime during the week of the 11th, which is after Mother's day. Huge disappointment and would have never placed the order had I been informed they could not meet the expectation for delivery.
I am so impressed with Plant Addicts
I am so impressed with Plant Addicts, both the quality of their plants and the professionalism of customer service. I received a rose that was mislabeled. After sending pics they were quick to send a replacement. I will be a forever customer.
A+ Experience
Price was good, ordering was easy. Shipment was fast and well packed. Mist importantly though, the plant looks great; healthy and green.
I will never do business with this…
I will never do business with this company ever again. They sat on my order for 5 days without any updates, shipped it way later than expected. The website claims to have nurseries across the US. I ordered a plant to be delivered in Florida which their website states they have nurseries in, yet my package gets shipped from Grand Rapids Michigan??? I still haven't received my purchase and it was supposed to be delivered yesterday. I called them 4 times on this purchase since it was made. Not once have I gotten any results from these phone calls. Just the run around and excuses. Very very dissatisfied all around. Not even good customer service either which has made this even more frustrating. Again, I will never do business with this company again and I do not recommend Plant Addicts whatsoever.
Plants arrived in excellent condition
Plants arrived in excellent condition. Very well packed with no breakage and no dirt spilling out as we unpacked them. Some are already in the ground and the rest will be soon, but all are thriving already. Will definitely order from Plant Addicts again.
Product quality is great
Product quality is great. Communication on status of my order wad good. When I had an issue with a missing plant, customer service was very responsive and sent a replacement promptly. This is the first time I have ordered shrubs through the mail. UPS severely damaged the packaging (plants survived just fine). FedEx did a great job protecting the packaging.
Beautiful plants and amazing service
Beautiful plants and amazing service. What a wonderful selection of plants in an easy to use website. Plants arrive healthy and robust
I received the most amazing specimen
I received the most amazing specimen! I cannot stop walking up to this lilac and sticking my face in it, the blooms are incredible! Nice and green leaves. Packed perfectly (I liked that elastic top so none of the soil was lost)! Awesome company!
Found what I was looking for!
Fast safe shipping
Fast safe shipping! Plant arrived extremely healthy and larger than expected. Will order again!
Thanks
I was able find plants I really wanted…
I was able find plants I really wanted and the ordering process was excellent.
Great user friendly online shopping
Great user friendly online shopping
Great pictures and explanations of plants online
Excellent packaging
Shipping was quick and efficient
Excellent customer care company
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