Plant Addicts Reviews 1,752

I bought a plant , Clematis for a friend and had it shipped of course all the way to New York. I bought the number one pot size, it looked amazing. You had it packed up with care and it arrived in great shape. Thank you, we always want gifts to be great!

Best plant I received from you so far date.Thank you.\nVery much

site was easy to navigate looking for a great smelling rose bush.

Easy to order.

Excellent plants, quick and well packaged delivery, as well as excellent customer service. This is the first place I go to when looking for plants. I have bought many plants from Plantaddicts over the last 3 years. I am a satisfied returned customer.
Thanks

Sorry Cylinder only sold through retailers. Their price was the same as from manufacturer, not loads more as others. Packaging and delivery were superb.

I ordered a plant for my mom for mother's day and the delivery date was 5/7/26. It was not delivered today so I reached out to customer service. The plant has not even shipped yet! And is now not anticipated to be delivered until sometime during the week of the 11th, which is after Mother's day. Huge disappointment and would have never placed the order had I been informed they could not meet the expectation for delivery.

I am so impressed with Plant Addicts, both the quality of their plants and the professionalism of customer service. I received a rose that was mislabeled. After sending pics they were quick to send a replacement. I will be a forever customer.

Price was good, ordering was easy. Shipment was fast and well packed. Mist importantly though, the plant looks great; healthy and green.

I will never do business with this company ever again. They sat on my order for 5 days without any updates, shipped it way later than expected. The website claims to have nurseries across the US. I ordered a plant to be delivered in Florida which their website states they have nurseries in, yet my package gets shipped from Grand Rapids Michigan??? I still haven't received my purchase and it was supposed to be delivered yesterday. I called them 4 times on this purchase since it was made. Not once have I gotten any results from these phone calls. Just the run around and excuses. Very very dissatisfied all around. Not even good customer service either which has made this even more frustrating. Again, I will never do business with this company again and I do not recommend Plant Addicts whatsoever.

Plants arrived in excellent condition. Very well packed with no breakage and no dirt spilling out as we unpacked them. Some are already in the ground and the rest will be soon, but all are thriving already. Will definitely order from Plant Addicts again.

Product quality is great. Communication on status of my order wad good. When I had an issue with a missing plant, customer service was very responsive and sent a replacement promptly. This is the first time I have ordered shrubs through the mail. UPS severely damaged the packaging (plants survived just fine). FedEx did a great job protecting the packaging.

Beautiful plants and amazing service. What a wonderful selection of plants in an easy to use website. Plants arrive healthy and robust

I’ve received beautiful plants, well packed and healthy

I received the most amazing specimen! I cannot stop walking up to this lilac and sticking my face in it, the blooms are incredible! Nice and green leaves. Packed perfectly (I liked that elastic top so none of the soil was lost)! Awesome company!

Fast safe shipping! Plant arrived extremely healthy and larger than expected. Will order again!

Thanks

I was able find plants I really wanted and the ordering process was excellent.

Great user friendly online shopping
Great pictures and explanations of plants online
Excellent packaging
Shipping was quick and efficient
Excellent customer care company