Plantorb Reviews 29

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the terrarium itself to be fantastic, appreciating its aesthetic appeal and ease of assembly. People often mentioned that the product looked awesome once put together, with some highlighting the light in the lid as a perfect touch. However, a significant number of people were dissatisfied with the condition of the plants upon arrival. Common issues included plants being dead, rotten, moldy, or damaged during shipping. Some also reported that the light didn't work or that the cork top was too tight, making assembly difficult.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product. While many customers praise the terrarium itself,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers reported that plants arrived damaged, dried... See more

Based on these reviews

Rated 3 out of 5 stars

The light didn't work upon arrival. It was also hard to get the layers even as the opening is so small.

Company replied

Rated 3 out of 5 stars

I want to love this but one plant died within 2 days and the other came as falling apart leaves of a plant. One plant and the moss is healthy.

Company replied

Rated 4 out of 5 stars

Thought it took a little bit to finally receive my package, once received it was packed very well. The instructions were easy to follow. I was able to put everything together pretty quickly. Once it w... See more

Rated 4 out of 5 stars

Love the terrarium. Very cool setup. The only thing keeping me from a 5 star rating was the plant packing. All three pots had slipped out of the packing, and one plant was completely out of the pot. I... See more


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3.4

Average

TrustScore 3.5 out of 5

29 reviews

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Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The plant orb is enchanting

The plant orb is enchanting! It is easy to assemble because each component is separately packaged and labeled. The results are beautiful. The packaging for the little plants needs to be redesigned. They need to be better secured and the pot openings covered with cotton and taped up so the dirt doesn’t fall out. In my case, the pots and dirt became detached. Luckily the plants were fine.

6 April 2026
Unprompted review
Rated 3 out of 5 stars

Almost Perfect

What survived is great. Takes a while to arrive. We really like this but a key plant arrived dried out and dead. Everything else is good.

30 March 2026
Rated 4 out of 5 stars

Love the terrarium

Love the terrarium. Very cool setup. The only thing keeping me from a 5 star rating was the plant packing. All three pots had slipped out of the packing, and one plant was completely out of the pot. I had hoped to rehydrate it, but it didn’t make it. I think two of the plants may survive-one seems to be thriving, and other may make it.

25 March 2026
Rated 4 out of 5 stars

The terrarium itself is great

The terrarium itself is great. Unfortunately 2 out of the 3 plants became moldy and died within a few days of planting them. The 3rd one appears to be on its way out as well.

2 February 2026
Rated 2 out of 5 stars

Why offer a product for sale when you have none in stock?

I was so excited to get this for my wife for her birthday. It seemed like an awesome gift. I placed the order and paid and then got an email a couple hours later saying oh wait this was a mistake this product won't be back in stock until March. It doesn't bode well when a company cannot stock basically the only item they have for months. Also, how did you not know you were out?

12 January 2026
Unprompted review
Rated 4 out of 5 stars

Worth the wait

Thought it took a little bit to finally receive my package, once received it was packed very well. The instructions were easy to follow. I was able to put everything together pretty quickly. Once it was done, it looked awesome! I look forward to checking out my terrarium over the course of time!!!

5 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!

Cork had to be pried off as it was way too tight-- after that come to find out all three plants were dead. Total waste of money. Chat was not helpful AT ALL. Very upsetting.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

This is such a cool thing to build

This is such a cool thing to build, learn, and enjoy to watch grow! I've had mine for 2 days now and I see the plants and moss already becoming happier.

8 January 2026
Plantorb logo

Reply from Plantorb

I am so glad you enjoyed it!

Rated 5 out of 5 stars

Lovely little terrarium

I love this little terrarium! There was a little problem caused during shipping but Adam at PlantOrb was super responsive and helpful.
I’m very happy with their customer service!

8 January 2026

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