Having ordered from Plants by Post over the years, this small business has always supplied quality plants & cute gifts for birthdays and anniversaries. Their delivery service is also ideal for prompt,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve just ordered from this company for the first time, my rose was very healthy and expertly packaged , I was very pleased with it, I will definetly be ordering again , and lots of gift ideas too. Hi... See more
Ordered several times now from this company and my latest order of two olive trees in high qualify beautiful metal containers are superb. I cannot compliment Plants by Post enough on their products an... See more
Have used Plants By Post before and received lovely plants. However, this time indeed Primroses in October for winter colour. Very healthy when they turned up (plants are always well packaged) but no... See more
Company details
Written by the company
Born out of a passion for plants we launched Plants By Post in 2015 with the aim to provide high quality plants as gifts. Our aim when we started was to provide plants as gifts and gift wrapped in a way that we would be happy to send to someone. Our gift wrapping involves using tissue paper, appropriate cellophane and finished with a satin ribbon hand tied bow. We are always adding new items to the range increasing the range of plants we offer. We work hard with our suppliers to bring you top quality plants at the best prices. If you are looking for something specific then please get in contact via the contact us page and we will be pleased to help. Every plant is picked, checked and packed carefully and using specially designed boxes which are 100% recyclable. There is the option of gift wrapping to make it that little more special on arrival. Whatever product you choose be sure to have the confidence that our small team will take care of your gift every step of the way.
Contact info
RH12 3BT, Rudgwick, United Kingdom
- 01483363173
- Sales@plantsbypost.co.uk
- plantsbypost.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely brilliant service
Absolutely brilliant service, very reasonable price, quality plant.. Very happy.
Will be recommending and returning in future.
Appalling customer service.
Plants were nice, packaged well. Total lack of customer service - they don’t respond to emails. They don’t provide a receipt or invoice despite charging VAT and are yet to provide one after constant chasing. My impression is that this is a very amateur operation and they appear to be out of their depth... Such a shame as I would like to support small businesses.
Bye bye rip off garden centres
Sound quality, reliable delivery and extremely competitive pricing. Massively cheaper than our local garden centres, and no problems of repeat journeys while waiting for stock to come in. We re-ordered without hesitation. Neighbours impressed too.
Much easier to deal direct by telephone than through a very inflexible online system. Decent people to deal with.
We were initially nervous about plants coming by courier but it was in no way deleterous to the quality of what we received.
Lovely plants.
I have just had my cyclamen delivered and I am seriously impressed. The process of purchasing, the speed of delivery and excellent packaging puts the bigger companies I usually deal with to shame. I bought the larger cyclamen in 9cm pots and much to my surprise every single one is in full flower with a variety of colours. Very pleased and will buy from you again. Thank you!
This is the second aloe plant I have…
This is the second aloe plant I have ordered and will definitely order more the first one I ordered have been repotted 3 times and has more than doubled in size! I also received a personal email thanking me for my purchase and how nice it is to see returning customers, and should I need help she would be more than happy. To receive an email that isn’t automated these days is lovely!! Overall this little plant company is lovely and highly recommend them!!!
Lovely flowers
Lovely flowers, good value, well packaged. I'd highly recommend. Thank you!
See it! Like it! Buy it!
Just type Plants by Post then scroll and click to discover an easy to navigate webpage.
I had no problems shopping online with Plants by Post; it is a reliable company.
The health and quality of the plants surpass my usual visits to garden centres. Excellent and speedy service.
It is worth checking in when the seasons are changing can keep abreast of new products.
Amazingly fast service. The team at Plants by Post do give great attention to quality growing and ensuring your order arrives in good health!
Highly recommend.
Excellent service
Excellent service. Plant arrived in good condition and on time
Happy Customer.
A strong, healthy and well-shaped Christmas Box shrub arrived - promptly and in perfect condition, thanks to the expertly designed packaging. The plant was also cheaper than smaller specimens on sale elsewhere. I can't fault Plants by Post, and I will certainly be back for more.
Not Quite
Not Quite: I liked the subscription pineapple plant but the plastic pot was not that aesthetically pleasing.
Good communication
Good communication, prompt delivery and plant is perfect. Really healthy and green. Thank you.
Great service lovely healthy plants…
Great service lovely healthy plants very well packed highly recommend
First class service and excellent
First class service and excellent, conpetively priced product that my local garden centre told me was impossible to source. Thanks Vicky!
Quality chippings
Quick delivery, quality chippings, look good in beds
Wonderful
Wonderful!
Awesome, fast service!
Personalised thank you.
Amazing tree! Love it, thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








