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PlantScraper Reviews 724

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 234 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality of the products, such as plant supports, self-watering pots, and various plant mixes. Customers consistently highlight the fast delivery and the careful, secure packaging that ensures items arrive in excellent condition. The customer service is also frequently mentioned as exceptional, with many appreciating the helpful advice, quick responses, and proactive communication regarding orders. However, some people were dissatisfied with certain product aspects, like drippers emptying too quickly or moss poles not meeting expected quality, and a few experienced issues with broken items or missing parts in their orders. There were also occasional complaints about delivery services, including delays or packages being lost, and a desire for more delivery options like express shipping or pick-up points.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with... See more

Quality

Customers consistently note positive experiences with quality, praising the products for their durability,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast shipping and efficient... See more

Order

People report positive experiences with the ordering process, often describing it as smooth, hassle-free, and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is easy to use, the - cross-border - delivery was very (surprisingly) fast, perfectly packed. I received everything as ordered. I could buy plant supplies which I could not find in my coun... See more

Rated 5 out of 5 stars

I've ordered twice now and have been absolutely thrilled both times. The moss poles are incredibly practical and stay securely in place with the anchors. I would definitely recommend the drippers, as... See more

Rated 5 out of 5 stars

Great shop and great customer service :) whenever I am in doubt, they will give advice or share experiences with different products, like substrates or fertilizers, so I know exactly what works. They... See more

Rated 5 out of 5 stars

Very nice website and kind communication along the delivery status. The package arrived very well. Everything was wrapped in a lot of bubble plastic so everything was secured. It took a bit lon... See more


Company details

  1. Interior plant hire service

Written by the company

💚 We are a small family business offering innovative, aesthetic, and functional indoor plant supplies. Our products include moss poles, clear aroid pots, substrates, fertilizers, trellises, and much more—for sure some items you didn't even know existed! We are your one-stop shop for supplying your indoor jungle.

Masters of Plant Care

Written by the company

Satisfaction Guaranteed
Your happiness is our top priority, this is why many of our customers simply return!
Quality Assurance
We deliver only the finest quality products because you and your plants deserve nothing less than the best.
Rooted Care
Every purchase supports real people, heartfelt passion, and a dream rooted in family. Together, we grow something special.
Customer Support
Need help? Reach out anytime at hello@plantscraper.com or connect with us on Instagram. We’re here for you!

Satisfaction Guaranteed

Excellent reviews, fast shipping & less than 0.5% returns!

PlantScraper, a verified business with a proven record of high customer satisfaction, is dedicated to providing high-quality products and solutions, outstanding service, and a seamless shopping experience.

Contact info

A lot of PlantScraper customers return!

Grow your love towards plants with us!

4.9

Excellent

TrustScore 5 out of 5

724 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good products

The products were as per description and seem to be of good quality.
The only thing that will probably not make me purchase again on that site is that there is no option for express delivery and no option for delivery at a pick-up point. For those 2 reasons, I got my products 8 days after placing the order (delivery to France), which is compliant with their general terms and conditions.

23 October 2025
Rated 4 out of 5 stars

The good Stuff

The process of order/ payment/delivery were really smooth and easy. Everything arrived in peak condition.

Only complain: The stem support hooks for leaves, should have the option of a test Paket with all the sizes. Because now I have 5 hooks sitting at home that I can't use, because the size I ordered is to small.

1 October 2025
Rated 5 out of 5 stars

100% recommended!

Great quality of the products and also great selection(many products to choose from)We recommend this store 100%!

Only one small negative thing to say is that, you don’t deliver to Norway. (Maybe something to think about for the future😉😊)

23 October 2025
Unprompted review
Rated 5 out of 5 stars

high quality products :)

I bought the Ikea Shelves, and I couldn't be happier! they just released them when I bought the cabinet :)
great quality and amazing customer support.
In the past I also bought the self watering pots with transparent inner pot and my plants love them, and in addition it's easy for me to see the development of the roots.
I still have to try out the mineral mix, which already looks like my plants will love it!
highly recommend it.

30 August 2025
Rated 5 out of 5 stars

I love plantscraper

Ordered two times from PlantScraper now. Everything arrived quickly, was packed nicely and my plants are thriving and oh so happy now.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Perfect products and packaging

In the past, I left a negative review because, after many days, I still hadn’t received my order. Later, I realized that the problem was actually with the courier.
As soon as they became aware of the issue, the Plantscraper team immediately stepped in to help me, and I received my order within just a few days.
The items I ordered perfectly matched my expectations. I will definitely be buying again for my little greenhouse.
Thanks again!

3 October 2025
Unprompted review
PlantScraper logo

Reply from PlantScraper

Thanks so much for your support and cooperation Paolo! We are very happy to be part of your plant journey!

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