plasticstorageboxes Reviews 

421
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DISGUSTED. Unfortunately there is not zero star rating, which is what I would give this company.

Rated 1 out of 5 stars

BAIT AND SWITCH! Do not buy! They will send you whatever product they feel like and then stop answering your communications when you offer multiple choices of fair resolution, especially if you are sh... See more

Rated 1 out of 5 stars

Disgusting attitude! A month of non stop messaging or phone calls yet no sign of our order! Will be reporting to trading standards, although it seems trading standards is taking no notice of the memb... See more

Rated 1 out of 5 stars

no protective packaging. 6 of the 10 containers arrived smashed. The lids do not fit as the fixings on lid and base dont align. contacted to request refund, fobbed off several times, as low on staf... See more

Company details

  1. Home Services

Information provided by various external sources

Plastic storage boxes supply top class storage solutions From craft to bedroom, school to industrial, houseware to garden, we have a wide range of plastic storage boxes and containers to suit any requirement. Prices ranging from only £1, with a huge ra...


Contact info

1.2

Bad

TrustScore 1 out of 5

421 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(421)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Great variety of products and good…

Great variety of products and good prices. Delivery was pretty quick! Plastic chairs dont feel very robust, hopefully they will last long! Also it has been impossible to contact them. I tried to add an item before the order was shipped but there was no answer to any of my calls and when i emailed i got a random answer that didnt relate to my message and no further action.

16 August 2020
Unprompted review
Rated 5 out of 5 stars

Great Range of Storage Boxes

I like this storage box company. Such a wide range of colours, styles and patterned boxes at affordable prices. Super prompt delivery too. I highly recommend this company.

16 August 2020
Unprompted review
Rated 1 out of 5 stars

1 item damaged

1 item damaged, other item wrong colour sent. Tried phoning about order and no answer. Filled in contact us no reply. Emailed no reply, Facebook no reply. Customer service bad.

15 August 2020
Unprompted review
Rated 1 out of 5 stars

Plastic storage company

This company are a fraud! They take your your money and don’t deliver the goods also they go very quiet when you confront them and always make excuses and take weeks to respond if they ever do! DO NOT BUY FROM THIS COMPANY YOU HAVE BEEN WARNED.

14 August 2020
Unprompted review
Rated 1 out of 5 stars

Waste of time

I never received the item I ordered and after two months of sending emails and trying to call to no avail, I ended up having to raise a dispute with PayPal to get my money back. Complete waste of my time and the worst company I've ever used online.

14 August 2020
Unprompted review
Rated 5 out of 5 stars

Plastic fantastic

Really pleased with my purchase, good price . Keeps everything nice and tidy , would definitely recommend and I will buy again.

12 August 2020
Unprompted review
Rated 1 out of 5 stars

They sent me a tracking number for DPD…

They sent me a tracking number for DPD local saying my order had been shipped but they have not given DPD the parcel, I have emailed this firm three times now and had two replies blaming the delivery company DPD...My advice would be to avoid this company. I have asked them to cancel my order and refund my money but they have not acknowledged my request.

10 August 2020
Unprompted review
Rated 5 out of 5 stars

Smart boxes

Just what I wanted for sorting out shelf storage - variety of sizes and 2 colour choices, boxes are sturdy and good value. Well packaged and arrived promptly.

9 August 2020
Unprompted review
Rated 1 out of 5 stars

PLEASE PLEASE DO NOT USE THIS COMPANY!

PLEASE PLEASE DO NOT USE THIS COMPANY!

Our experience:-

Our order was made on 26th April and the money taken from our credit card on 27th April.

We had still not received the bin by 20th May so I emailed and requested a refund, no reply was received so I chased on 25th May.

They responded on 26th May saying I should claim through Paypal, clearly nobody had looked at our order as we did not pay using Paypal which I informed them of in my reply.

On 27th May they suggested that I claim through my credit card company to which I responded that I could action a chargeback but would be grateful if they could simply refund the money to the card. They then said the email had been forwarded to a supervisor for the refund to be actioned.

On 4th June I emailed again as no refund had been received, there was no reply to this email so I sent another on 19th June, again no reply.

On Saturday 1st August the bin finally arrived but as there is a huge dent in the side of the bin caused by the packer stuffing the lid down the side of the bin in the box. Also the bag the fixings were in was open and instead of the 10 screw and bolts there was 1 screw and 5 bolts!

Have emailed again this morning but am not hopeful of any response!!!!

3 August 2020
Unprompted review
Rated 2 out of 5 stars

Service was good

Service was good, but was charged an extortionate rate for shipping based on me being in the ‘Highlands and Islands’ region. I’m in central Edinburgh(!!!) and have never been charged this shipping rate before by this company!!!
Would prevent me from ordering from them again!!!

31 July 2020
Unprompted review
Rated 3 out of 5 stars

Great product

Great product.
Would be 5 stars but sending 3 x 9 litre boxes out in a box that is roughly 4ft x 3ft x 2ft is not a good use of packaging

30 July 2020
Unprompted review
Rated 1 out of 5 stars

Avoid I placed an order on the 13th…

Avoid I placed an order on the 13th June still hasn't arrived, have emailed which I get the same reply that they will ring DPD to find out where it is but then don't get back to you with an update, have also rang but don't answer the phone, it's been a nightmare wouldn't be so bad if they gave answers to questions with information what would help but they don't

30 July 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look