While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Despite giving this outfit the exact requirements of my order and attaching DVLA specs they still managed to screw it up and then denied all responsibility and did not answer emails. There’s a reason... See more

Company replied

Rated 5 out of 5 stars

Ordering processed was super easy and plates arrived super fast within 24hours. Unfortunately the corners were damaged in postage, I contacted them via email and within 30 minutes I had a resp... See more

Rated 5 out of 5 stars

Website is easy to navigate and clear, loads of customisable options to chose from. (Style of plate/text, boarders, slogan etc) Ordered late on a Tuesday evening, Arrived 1 pm on the Thursday.... See more

Company replied

Rated 1 out of 5 stars

I had a good experience buying with this company but the black letters on the number plate faded massively in three months. I emailed the company (no phone number available), no response, five days la... See more

Company replied

Company details

  1. Auto Accessories Wholesaler

Written by the company

Plates Express are the UK’s leading number plate maker. We provide a simple process to build road-legal custom plates using our intuitive plate maker and strive for same-day dispatch for lightning fast delivery. Looking to level up your style on the road? Check our 3D, 4D and our newest 5D plates out.


Contact info

3.0

Average

TrustScore 3 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 44% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. From the easy online entering of details to the fast despatch made the purchase painless. Quality of plates perfect too. Highly recommend.

11 January 2024
Unprompted review
Rated 1 out of 5 stars

Terrible plates. No customer service.

Ordered on the 6th jan, delivered on the 13th! Plates arrived with slogan not printed showing the full letters, the bottoms cut off. The contact webpage is constantly down. They don’t respond to emails! Avoid this company!

13 January 2024
Unprompted review
Rated 5 out of 5 stars

Ordered after reading reviews, I wasn’t disappointed.

Ordering processed was super easy and plates arrived super fast within 24hours.

Unfortunately the corners were damaged in postage, I contacted them via email and within 30 minutes I had a response and a resolution. They made new plates and sent them out, received the day after, this time no damage in postage.

Great company, customer care is spot on. Quality is perfect. Will be using again.

Highly recommend.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

The order process was easy and simple

The order process was easy and simple, the delivery was fast and efficiant, the plates were great. What more could you ask for? Well one thing! I ordered GB plates so the left centre side of the plate is blue. Blue screw caps would have been useful and allowed me to use existing screw holes on the car. Small thing but big difference.

27 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Plates Express

Great service from Plates Express. It was easy to order on line and the plates arrived within a few days. I've used Plates Express a number of times now and have never had a problem. I wouldn't use anyone else.

24 October 2023
Unprompted review
Rated 1 out of 5 stars

Go somewhere else, anywhere else!

I payed extra for same day dispatch express delivery £9.99 on a Sunday. Plates didn't come until Wednesday. They state on their website 92% same or next day delivery. I wasn't refunded and no one reached out to me to talk about any delays or after I received parcel.

The quality of the plates themselves aren't very good. Mine came scratched up. The adhesive pads given to you from them are useless. Might as well throw them in the bin. They fell off my car in a day. I had to go Halford to get some better pads.

I would recommend getting plates elsewhere. Anywhere else will do.

6 September 2023
Unprompted review
Rated 5 out of 5 stars

Platesexpress - a trusted company

Platesexpress made several plates for me. One became damaged after a year and they replaced this for me under warranty without any issues at all. I found the company very professional and trustworthy and would happily do business with them again.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

Xpress indeed.

Ordered 1430 Wednesday, delivered 0930 Thursday.
Great service and plates look good quality.

18 May 2023
Unprompted review
Platesexpress logo

Reply from Platesexpress

Thank you

Rated 5 out of 5 stars

Great service

Ordered late Friday afternoon delivered following Tuesday morning very happy with number plates very good service.

16 May 2023
Unprompted review
Platesexpress logo

Reply from Platesexpress

Thanks!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look