Really conveniently located for the airport, this parking is ideal. They offer a great price and even give your car a decent wash before collection. After some initial confusion about the numbering of... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Fantastic service from start to finish. Helpful on the phone, super easy parking right near departures. Steve collected our car from us before the holiday and met us on our arrival back in the... See more
Company replied
On arrival we met the staff member at valet parking at Birmingham Airport which meant a very short walk to check a bags. They properly inspected the car before departure to ensure it was returned in t... See more
Had a perfect experience with Platinum Valet, using them whilst we were away for a week. Rang them en route to the airport and they met us at the car park location. We were delayed by two hours on... See more
Company replied
Company details
Written by the company
Platinum Valet is a professional meet and greet airport parking service based at Birmingham Airport, offering a seamless, reliable, and customer-focused experience from drop-off to collection. We specialise in convenient valet parking, allowing customers to drive directly to the terminal where one of our fully insured, trained drivers will meet you, handle your vehicle with care, and park it securely while you travel. On your return, your vehicle is delivered back to you promptly, so you can continue your journey without delay. At Platinum Valet, we pride ourselves on professionalism, punctuality, and transparency. Our operations are carefully managed to ensure efficient vehicle handling, clear communication, and a smooth customer experience at every stage. We also offer a range of optional add-on services, including vehicle cleaning and electric vehicle charging, allowing customers to tailor their booking to suit their needs. Customer satisfaction and trust are at the core of everything we do, and we are committed to maintaining high standards of service, safety, and accountability.
Contact info
Birmingham Airport, Valet Parking, Ambassador Rd, B26 3AW, Birmingham, United Kingdom
- 08000432432
- sales@platinumvalet.uk
- platinumvalet.uk
4.6
Excellent
188 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Really great customer service
Really great customer service. Would definitely use the service again!!
19 June 2025
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Great experience all around
Great experience all around! Pick up was quick and easy, no waiting around and when my car arrived, it was clean, inside and out. Will definitely use again.
18 June 2025
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
I arrived at the airport my car was…
I arrived at the airport my car was picked up by the company up on arrival the car was delivered to the airport nice and shiny, highly recommended amazing staff amazing services.
23 June 2025
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Top Class Service
Great service from the moment of arrival, right to departure. There was no waiting around. First class! Would definitely recommend.
22 June 2025
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Amazing experience all round
Amazing experience all round. Staff were prompt, handover was seamless, and I left on my trip feeling sure that my car would be well taken care of.
13 June 2025
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
Amazing service
Thoroughly impressed by this meet & greet valet service. The staff were professional, friendly, punctual and dressed smartly. It truly felt like a premium service which I would highly recommended to anyone.
17 June 2025
Unprompted review
Reply from Platinum Valet - Approved Meet & Greet Operator
We are glad to hear that you received an exceptional service from our team. Your satisfaction is our highest priority, and we are dedicated to maintaining the highest standards of quality.
We look forward to the opportunity to serve you and your vehicle again in the future.
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