PlayerAuctions Reviews 17,216

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,053 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being fast, efficient, and secure, making transactions smooth and reliable. Many people find the website easy to use, appreciating its convenience for both buying and selling. The customer service is often highlighted as helpful and responsive, with many users feeling well-supported throughout their interactions. However, some people were dissatisfied with the website's design, describing it as outdated or glitchy. A few other people also felt that the customer service was unhelpful at times, citing issues with slow responses or receiving generic, unhelpful replies. Additionally, some users reported difficulties with the selling process, encountering roadblocks or issues with refunds.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise it as useful for trading... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast, efficient, and professional... See more

User experience

Clients share positive opinions on user experience, often describing it as simple, easy to use, and ideal for... See more

Product

People report ambiguous experiences with product. While some customers praise the fast and efficient service,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some consumers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Vendor was polite and understanding, process was slightly confusing but vendor was patient and guided me through. Would give 5 stars if delivery instructions were explained up front, not assume you ha... See more

Company replied

Rated 4 out of 5 stars

The site is legit. I was hesitant, did a lot of research before I finally made an account. I was able to successfully sell an old gacha game account with very little trouble. Only criticism so far... See more

Company replied

Rated 4 out of 5 stars

USE AT YOUR OWN RISK BUT its good! Long story short I have been banned before using the service On WARFRAME and warframe forces you to farm back the stuff you bought from a... See more

Company replied

Rated 4 out of 5 stars

I've been selling with PA for years, it's always been a good place to be a seller. If I could suggest an improvement, it would be to the messaging system; a live chat with the buyer would be perfect.... See more

Company replied


Company details

  1. Gaming services
  2. Hobby shop

Written by the company

PlayerAuctions is a secure Player-to-Player Marketplace to Buy & Sell Game Currency, Gold, Coins, Items, Skins, Accounts, Coaching, Power Leveling & Boosting.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Still waiting for rest of order

Still waiting for rest of order

8 May 2026
PlayerAuctions logo

Reply from PlayerAuctions

Hello Tony,

Thank you for letting us know. The seller takes care of deliveries, and you may message them to ask for a follow up.

If there are issues, please contact support@playerauctions.zendesk.com

Regards,
Richard

Rated 1 out of 5 stars

I bought an expensive account on the…

I bought an expensive account on the first weeks of April, that was recovered by the original owner shortly after the purchase. Even though I provided clear evidence including a conversation with the original owner proving the account was taken back PlayerAuctions refused to help.
I had even paid extra for the "After-sale Protection," but it's a total scam. They ignored everything and closed the dispute in favour of the seller. I didn’t give up, once I found the method and initiated a formal chargeback through my bank, they immediately suspended my account to hide the evidence and block my access.
My bank reviewed the evidence and FORCED a full refund that just came today, after a month of desperation. The banking circuit has higher authority than this site's fake "After-Sale warranty."
If you get scammed, don't trust their support. Gather your screenshots, prove that the original owner reclaimed the account, and go straight to your bank.
I got my money back despite your attempts to protect a fraudulent sale. You messed with the wrong person.

15 May 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Hello Alessio,

Please provide the order ID so we can check if the evidence received for this is indeed valid. You may edit the review to include it or provide it to the Trustpilot inquiry sent to your registered email here.

It's possible that the evidence we received is non-compliant or insufficient.

The after-sale protection follows a process, and you may read it here:
https://support.playerauctions.com/hc/en-us/articles/4402691743257-How-does-after-sale-protection-work

Regards,
Richard

Rated 5 out of 5 stars

First time using the website it was…

First time using the website it was simple and because of the ratings on sellers I was able to find a good purchase got my items fast and I’m very happy with this website overall. Seemed too good to be true to be honest 😂 just got arc raider guns

14 May 2026
Unprompted review
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Reply from PlayerAuctions

We're very happy that you were able to peruse the sellers' ratings. Thank you very much for sharing your positive experience, Maleak! Happy gaming!

Rated 5 out of 5 stars

Fast save buy

Fast , safe, AA++

14 May 2026
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Reply from PlayerAuctions

Thank you so much for the excellent rating, RZR!

Rated 3 out of 5 stars

Sellers, good. Other stuff, bad.

Dealing with the individual sellers was easy and fast. However, you can't add multiple orders to a cart, so they have to be one at a time. When I went to make the next buy I was required to prove my validation by providing a picture of me holding my credit card and driver's license. First, I had to do that once before and it was a nightmare trying to provide exactly the form and size demanded, and, after much effort on my part, in the end it was rejected. Second, I don't feel comfortable providing that info through email. Third, it takes a long time to set up the proof. I found all that part very off-putting. I found another place where it's easier to buy from and most likely won't use Player Auctions again.

7 May 2026
PlayerAuctions logo

Reply from PlayerAuctions

Hello Elizabeth,

We're incredibly sorry for the difficulty you experienced verifying your payment account. We have this in place in order to secure payments and prevent fraud and/or unauthorized use. We understand your decision not to continue and to use a different service.

If there's anything we can be of assistance with, please let us know by adding a reply (by editing your post here) or by emailing us at support@playerauctions.zendesk.com — we can definitely pick up where you left off, and we'll see how we can help.

Regards,
Richard

Rated 5 out of 5 stars

The sales were good

The sales were good, but they charged me a $40 commission when I withdrew my money.

13 May 2026
PlayerAuctions logo

Reply from PlayerAuctions

Thanks a lot for the 5-star feedback, ShalafiTr. :)

We'd like to clarify that our fee for order 15956301 is $26.84. Disbursement partners and even banks that users may connect to disbursement accounts charge their own fees for their services. These are not part of our services.

For more information, please check:
https://support.playerauctions.com/hc/en-us/articles/115008180648-What-are-the-fees-and-disbursement-methods-for-selling

Email us anytime at support@playerauctions.zendesk.com if you have any questions.

Rated 5 out of 5 stars

Best Way to Get Something

Never done this before and was a little worried but it was super easy. Definitely recommended for anyone looking for ways to get items for your game. It worked well for Fallout 76.

12 May 2026
Unprompted review
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Reply from PlayerAuctions

Thanks a lot for sharing your positive experience, Andrew! Happy gaming!

Rated 4 out of 5 stars

Vendor was polite and understanding

Vendor was polite and understanding, process was slightly confusing but vendor was patient and guided me through. Would give 5 stars if delivery instructions were explained up front, not assume you have done this before. Regardless would use PlayerAuctions again.

4 May 2026
PlayerAuctions logo

Reply from PlayerAuctions

Thank you very much for the patience you've extended with this, Hammerprime. We appreciate the kind sentiments.

Please feel free to email us at support@playerauctions.zendesk.com if you have any questions.

Rated 1 out of 5 stars

Account suspended while trying to send…

Account suspended while trying to send id card. Eu card working always but here I get no info in mail what was wrong or how to fix. No help when mailing (2225900)

8 May 2026
Unprompted review
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Reply from PlayerAuctions

Hello Torgny,

Thank you for including the ticket number this time.

We'll escalate this and ask for a follow up immediately. Please note that in case you received a reason for the suspension instead of a review process, it may be possible that there are issues with the registration that prevents us from verifying the account further. I sincerely apologize if this might be the case.

I will update here with any findings, just in case.

Best regards,
Richard

Rated 5 out of 5 stars

Great

So far so good

5 May 2026
PlayerAuctions logo

Reply from PlayerAuctions

Thanks a lot for the kind feedback, DanTheMan!

Rated 1 out of 5 stars

Order #15908456

Order #15908456

I bought a Clash of Clans account on PlayerAuctions on April 19 for around 100€. Two weeks later, the account was recovered by the original seller.

I repeatedly asked the seller for the recovery codes after the purchase, but he claimed he no longer had them. Later, Supercell temporarily blocked all security changes on the account due to suspicious activity, meaning I could not change the email, phone number, or generate new recovery codes myself. A few days later, the email linked to the account was changed without my authorization, proving the seller still had access and recovered the account.

I provided PlayerAuctions with screenshots of every email, every conversation with the seller, and all the evidence showing what happened. The seller also stopped responding completely after the recovery.

What is unacceptable is that despite all this evidence, I am still the one who lost both the account and my money simply because I did not purchase an additional warranty option. Recovering an account only two weeks after selling it should never be considered normal.

As a regular buyer on this platform, this experience completely destroyed my trust in PlayerAuctions.

19 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Hello Yous,

I sincerely apologize for the difficulty you experienced. However, as also mentioned by your review (just to clarify that we do not have "insurance"; what we have is after-sale protection), this order is not covered by any after-sale protection.

https://support.playerauctions.com/hc/en-us/articles/4402691743257-How-does-after-sale-protection-work

PlayerAuctions functions as an independent middleman. You are purchasing from other sellers. Our role/service in this order is facilitating the trade, and this has been rendered.

If you have other questions or if you'd like to report the seller further, please send it in your open ticket with us.

Regards,
Richard

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