PlayerAuctions Reviews 17,216

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,053 reviews, reviewers had a great experience with this company. Customers frequently praise the service for being fast, efficient, and secure, making transactions smooth and reliable. Many people find the website easy to use, appreciating its convenience for both buying and selling. The customer service is often highlighted as helpful and responsive, with many users feeling well-supported throughout their interactions. However, some people were dissatisfied with the website's design, describing it as outdated or glitchy. A few other people also felt that the customer service was unhelpful at times, citing issues with slow responses or receiving generic, unhelpful replies. Additionally, some users reported difficulties with the selling process, encountering roadblocks or issues with refunds.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. Many praise it as useful for trading... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast, efficient, and professional... See more

User experience

Clients share positive opinions on user experience, often describing it as simple, easy to use, and ideal for... See more

Product

People report ambiguous experiences with product. While some customers praise the fast and efficient service,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While some consumers praise the support team for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Vendor was polite and understanding, process was slightly confusing but vendor was patient and guided me through. Would give 5 stars if delivery instructions were explained up front, not assume you ha... See more

Company replied

Rated 4 out of 5 stars

The site is legit. I was hesitant, did a lot of research before I finally made an account. I was able to successfully sell an old gacha game account with very little trouble. Only criticism so far... See more

Company replied

Rated 4 out of 5 stars

USE AT YOUR OWN RISK BUT its good! Long story short I have been banned before using the service On WARFRAME and warframe forces you to farm back the stuff you bought from a... See more

Company replied

Rated 4 out of 5 stars

I've been selling with PA for years, it's always been a good place to be a seller. If I could suggest an improvement, it would be to the messaging system; a live chat with the buyer would be perfect.... See more

Company replied


Company details

  1. Gaming services
  2. Hobby shop

Written by the company

PlayerAuctions is a secure Player-to-Player Marketplace to Buy & Sell Game Currency, Gold, Coins, Items, Skins, Accounts, Coaching, Power Leveling & Boosting.


Contact info

4.2

Great

TrustScore 4 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Safe sit to use with top notch sellers

Safe sit to use with top notch sellers. Don't really have no complaints. Keep up the good work..

26 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Thank you so much for the continued site through the years, Night Blood! We really appreciate the kind reviews. :)

Rated 5 out of 5 stars

Use their services...puff said!!

I asked a few questions to make sure of the purchase...BOOM answered.

Delivery was done LESS than 20 min....BOOM in the game and available.

These people are phenomenal!!!

26 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Great to see you again, Dwayne, and thank you very much for the excellent review! Enjoy and happy gaming!

Rated 1 out of 5 stars

Use a different website

Made a purchase with their protect plan. The seller took the account back. Filed a claim under the protection plan. Player auctions support told me I was out of luck.

8 March 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Hello, Noah,

Please let us know what the order ID is; you may provide it to the Trustpilot inquiry sent to your registered email here, or you may edit the review to include it. We can check and see how we can assist with this.

Regards,
Richard

Rated 5 out of 5 stars

best place to get your game upgrades

whatever needed is available quickly and safely. The boosters do a great job.

26 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Thank you very much for another kind review, Kevin! Always great to hear from you. Happy gaming!

Rated 1 out of 5 stars

I don't recommend dealing with them

I don't recommend dealing with them. The document requirements for registration are excessive. Furthermore, they are not a banking or government organization and cannot ensure the security of your personal data.

13 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Hello, Brem,

I'm sorry for the concern our process caused.

We have this in place to ensure the security of the site and payment accounts being used in order to avoid fraud and unauthorized use.

You may read about it here:
https://support.playerauctions.com/hc/en-us/articles/115008370507-What-does-Verifying-Payment-mean-Verification-Guide

Let us know if you have further questions.

Regards,
Richard

Rated 5 out of 5 stars

Easy peasy

Simple, fast, accurate.

19 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Happy to hear about the positive experience, HHM! Thanks a lot for this.

Rated 5 out of 5 stars

any game you play

any game you play. they will never let you down

26 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

We really appreciate the positive feedback. Thank you, IdKnDk!

Rated 5 out of 5 stars

Feel confident in buying accounts

If you are thinking twice or don’t feel secure buying accounts putting trust in random people this is your place I’ve had bad experiences before and this is definitely not one 10/10 real business happens here

25 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Thank you so much for your trust and kind review, Valin! We're incredibly honored.

Rated 5 out of 5 stars

Fast transactions

Fast transactions, responsible service, and efficient communication

25 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Thanks a lot for the kind review, Hippo! We really appreciate this

Rated 1 out of 5 stars

Banned

Last two purchased got my accounts banned

25 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Hello Camley,

I'm sorry to hear about what happened. Please report both to support@playerauctions.zendesk.com. If we can receive information that the seller caused the issue for either/both, we can help and take action on the orders.

Regards,
Richard

Rated 5 out of 5 stars

Been using this site for over 10 years…

Been using this site for over 10 years to buy and sell accounts. Very trustworthy and issues are always resolved quickly.

25 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Thank you so much for the excellent review, Callum! We're very happy that you continue to enjoy using the site, and it's an honor to be of service.

Rated 1 out of 5 stars

Terrible customer service and unreliable website.

The customer service is definitely made up of bots or brainless people; absolutely do not buy or sell anything on this site because they will not help you if you have a problem, you can trust me read this and try another site before you lose your money and information.

Don't believe the person who replying to this message by saying the documents were "unclear"; I sent all my documents completely and cleanly. They're just someone trying to clean up the mess their own employees created.

Your team suspended my account as soon as I opened it, and despite me sending them all the necessary information, they continued to send me automated bot messages. I deleted my account myself. Given the ridiculous behavior you see right from the start of the site, imagine what might happen during the sales process. Please, friends, try another site.

25 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Hello again, Mertcan,

Our team was in the process of verifying your account; they asked for a clearer copy because the one we received is unclear. You then proceeded to delete your account, so we could not be of further assistance.

If you wish to use the site again, kindly create a new one using a new email address and new phone number.

I'm sorry for any difficulties you had with this. Our team may request for additional and/or clearer copies of documents so our process fully complies with our anti-fraud policies. If you have further questions, please message us anytime in any of your ticket/s with us.

Regards,
Richard

-----

First reply:

I sincerely apologize for the difficulty you experienced. Thank you for providing the ticket number in the review right away. I will be escalating this for review so we can find out what happened and see how we can help with this.

Rated 5 out of 5 stars

Account selling on Player Auctions

Great service and good services taxes for what is offered.

13 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Thank you so much for the awesome review and for choosing PlayerAuctions as your partner, DioMF. :)

Rated 5 out of 5 stars

Secure and convenient. Highly recommend.

Have been using player actions for a few years now and the site has been secure and convenient. Highly recommend.

16 April 2026
PlayerAuctions logo

Reply from PlayerAuctions

Great to see you again, Wildfelladownunda! Thank you very much for the years of support and continued trades — we are absolutely grateful!

Rated 1 out of 5 stars

Scam!!!!

Scam!!!!! They will lock your acct and all your fund and wont let you withdraw!

23 April 2026
Unprompted review
PlayerAuctions logo

Reply from PlayerAuctions

Hello Eric,

I'm afraid your review did not include any information, like your username, ticket number, or order ID for us to check.

The lock could have been due to an infraction, or you were asked to go through seller verification: https://support.playerauctions.com/hc/en-us/articles/35435005007513-Why-Do-We-Verify-Seller-Identity

It would greatly help if you could provide us with your username or one of your order IDs. Please edit the review to include it, or provide it to the Trustpilot inquiry sent to your registered email here.

Regards,
Richard

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