Playpinnacle Reviews 48

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

If I could give minus I would! Entered competition and made payment for delivery of prize won. Kept getting different page pop up for different payments so I left message on their page that this was h... See more

Rated 1 out of 5 stars

This company steals your money without you even having contact with them! Absolutely disgusting.

Rated 1 out of 5 stars

Huge scam, at least from what I understand. A member of my family keeps having money, usually around £60 taken from her account with no rhyme or reason, she doesn't even know if she actually signed up... See more

Rated 1 out of 5 stars

Continues attempting to take money out of my account with no authorisation and several different amounts ranging from £59.99 to £29.99 with no reason whatsoever stay away and avoid at all cost I am no... See more

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1.4

Bad

TrustScore 1.5 out of 5

48 reviews

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Rated 1 out of 5 stars

Absolute scam

Absolute scam
£29.99 taken from my account never had any association with this company
Currently attempting to stop any future payments and get money back

17 June 2025
Unprompted review
Rated 1 out of 5 stars

Fuming

Fuming
The same as everyone else on here
Paid shein never got the order and then today playpinnacle taken out 59 quid
Had to cancel my card and get a new one and trying to call bank to raise a scam issue

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Huge scam, taking money without permission.

Huge scam, at least from what I understand. A member of my family keeps having money, usually around £60 taken from her account with no rhyme or reason, she doesn't even know if she actually signed up to anything. She cancelled the card they were taking it from and was able to dispute her charges and receive the money back however please avoid this site!

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Continues attempting to take money out…

Continues attempting to take money out of my account with no authorisation and several different amounts ranging from £59.99 to £29.99 with no reason whatsoever stay away and avoid at all cost I am now to scared to leave money in my account for other bills and payments disgrace and should be shut down

12 May 2025
Unprompted review
Rated 1 out of 5 stars

Exactly the same happened to me

Exactly the same happened to me. Some ad on Facebook about discounted Lancome products at Boots. Took £1.87 after I clicked on ad. Didn't think it was £1.87, not that daft. Then they thanked me for my subscription to a games site. Wre going to take more money a few days later. I froze my account. Cancelled subscription and emailed Playpinnacle and complained about their scam. This was their response "We have received your request to cancel your membership and wish to confirm that we have processed it accordingly. Your membership will be cancelled effective immediately.

We understand that circumstances can change and we want to assure you that you're welcome to rejoin our community whenever you wish. Our content is regularly updated with new titles and remains at your disposal should you decide to return.

Regi"

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Nothing but a CON....…

Nothing but a CON....they've taken £1.87 I've cancelled my account with them so hope I don't lose that larger amount. Like they say "if it sounds too good to be true, it probably is.
I would have loved that storage. They are robbers.

Money went out 8th CON took place a few days before that.

8 May 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Unfortunately this company takes a small amount of money (£1.87) and then takes a larger amount (£59.95) without informing you.
It is a scam. Don't trust it.

25 April 2025
Unprompted review
Rated 1 out of 5 stars

Same here

Same as other reviews, £59.98 gone three times plus £1.87. Haven't a clue how it happened as I thought I was streetwise. Santander recovered the money for me. Well done them.

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Should be no stars

Should be no stars. They advertised for dunelm on face book . Judt goes to show the people that comment on these articles are part of the scammers, its gime something was done about these kind of ads.

26 April 2025
Unprompted review
Rated 1 out of 5 stars

Scam site - avoid if possible

If I could give minus I would! Entered competition and made payment for delivery of prize won. Kept getting different page pop up for different payments so I left message on their page that this was happening and to cancel payment due to this. Checked bank this morning & payment taken for ‘delivery cost of prize’ as well as another payment of £59.98! Tried to contact them to dispute- still awaiting reply. TOTAL SCAM!

24 April 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Been scammed by this company they took out £1.87 then £59.98 not impressed hopefully the bank will be able to get it back.

I’m curious has anyone received the goods or got their money back I haven’t

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Thanks for all your reviews

Thanks for all your reviews. I fell for this advertisement on Facebook but it was for Shein 😭. But I had a bad gut feeling after I paid I searched for 'play pinnacle' and saw these reviews and have cancelled my card and transferred monies elsewhere before they do have a chance to take the monies. ❤️

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Rip off company

Rip off company
Not sure how but they have taken £59.98 from my bank account- not sure how they got my details, but not something i signed up for !!
No reply to email requesting refund
SCAM MERCHANTS, AVOID LIKE THE PLAGUE

15 April 2025
Unprompted review
Rated 1 out of 5 stars

it was late one evening as i scrolled…

it was late one evening as i scrolled through FB I was taken by the ad and stopped to read further. I Went against my rule NEVER GIVE CREDIT CARD Details....I did..:( No email to confirm my purchase and $3 with draw immediately hit my account. That's when i went OH no! a test run on my account. Watched my account..moved money to another account and sat and watched. Rang my bank and they happen to not be able to follow through with my inquiry. the net was down.... OK i will ring back. When checking my account WAM!! .. $95$ pending. This time i was able to get assistance ..cancelled my card and they retrieved my $95$ .. It was a wake up call. NEVER ever give details .. I work through pay pal.

12 April 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely atrocious

Absolutely atrocious, how can people do this? I've done the same as everybody else. Saw something that was too good to be true on Facebook and then wham £59.98 gone out of my account. I've had 1 email from them. Telling me to cancel and unsubscribe, but how can I when I've got no bloody log in details? Cause I never signed up to the stupid thing.
I'm going to police with this information especially if others have been stung! My bank are aware and will be passing it over to the fraud department. Absolutely fuming 😤

8 April 2025
Unprompted review
Rated 1 out of 5 stars

less than 1 star

less than 1 star.
Just noticed £59.98 gone out of my joint account with my husband to this company, never heard of them, certainly didnt buy anything from them. Then looked further back, 2 days and saw a first transaction of £1.87 also gone out to this company!!!!!!! thieves that they are.
Reported to the bank as fraud, hopefully we will get the money back..... outrageous, but hope the bank can get us our money back

6 April 2025
Unprompted review
Rated 1 out of 5 stars

Taken money out

Thought I was getting a tablet paid the 1.89 said I would receive an email Nothing and now they've taken to of out of my bank so I can't even try to claim it back and can't cancel it

31 March 2025
Unprompted review

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