Really good experience from start to finish. I applied for a loan with Plend and had the money in my account within a few hours. Absolutely hassle free experience, all done from my iPhone with no need... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Application process really easy, I applied late on a Friday but had an email on the Monday just checking a few extra things. All went through and within a couple of days the money was in my account, t... See more
Company replied
I tried absolutely everywhere to get a loan and got rejected time and time again. Then I came across plend by chance and they approved me without this loan my financial state would be horrific… thank... See more
Company replied
Was very surprised by the quick and easy process, good rates too from what I’ve previously been offered at other companies. Saved me a fortune every month so I can finally get sorted. Would definitely... See more
Company replied
Company details
- #41 of 165 best companies in Non-bank financial service
- #24 of 109 best companies in Alternative Financial Services
- #8 of 30 best companies in Loan agency
About Plend
Written by the company
We’re levelling the playing field.
It’s time to make the loan system fair again. At Plend, we’re on a mission to level the playing field of loans, giving everyone a chance to access a loan they can afford.
Plend is a B Corp Certified consumer lender on a mission to support the 23 million UK adults who have inaccurate or invisible credit files. We operate sustainably and transparently, meeting rigorous social and environmental standards.
Our bespoke technology, The PLEND Score® looks beyond your credit score and unlocks the best rate on the market for you based on your real incomings and outgoings.
Simple, fast end-to-end process
Our hassle free process aims to give you a decision within 24 hours.
Fully flexible
We give you the chance to choose your repayment date and settle early without penalty.
No hidden costs or fees
Fully transparent pricing. We’ll never charge late fees
Great customer care
We're dedicated to supporting you through whatever life throws at you
Our customers are at the heart of everything we do, and we’re here to support you through life's ups and downs. Together, we can create a fairer financial future for the UK.
To find out more, visit us at www.plend.com
It’s time to make the loan system fair again. At Plend, we’re on a mission to level the playing field of loans, giving everyone a chance to access a loan they can afford.
Plend is a B Corp Certified consumer lender on a mission to support the 23 million UK adults who have inaccurate or invisible credit files. We operate sustainably and transparently, meeting rigorous social and environmental standards.
Our bespoke technology, The PLEND Score® looks beyond your credit score and unlocks the best rate on the market for you based on your real incomings and outgoings.
Simple, fast end-to-end process
Our hassle free process aims to give you a decision within 24 hours.
Fully flexible
We give you the chance to choose your repayment date and settle early without penalty.
No hidden costs or fees
Fully transparent pricing. We’ll never charge late fees
Great customer care
We're dedicated to supporting you through whatever life throws at you
Our customers are at the heart of everything we do, and we’re here to support you through life's ups and downs. Together, we can create a fairer financial future for the UK.
To find out more, visit us at www.plend.com
Contact info
Level 6, Aldgate Tower, E1 8QN, London, United Kingdom
- support@plend.co.uk
- plend.co.uk
Reply from Plend
Hi John, we're delighted you found the process so easy! ^Sutherland
My experience with PLEND was excellent
My experience with PLEND was excellent. The application process was simple and clear, the team was professional and kept me updated at every step, and the loan was approved quickly without any issues. I’m very happy with the service.
12 September 2025
Reply from Plend
Hi Syam, Thank you SO much for your review! Glad you found the team professional and the application quick and issue free! ^Sutherland
Excellent authentic easy to use…
Excellent authentic easy to use service,highly recommend plend
12 September 2025
Reply from Plend
Thanks for your review and recommendation! So happy to hear 😊^Sutherland
Easy and quick
24 March 2025
Reply from Plend
Hi Morozencu! We're thrilled you found the application & funding process easy! ^Sutherland
Reply from Plend
Hi Dorota, thanks so much for your review and feedback. Fantastic 🙌 ^Laura
Reply from Plend
Hey Vicki, thank you so much for your kind feedback. Amazing to hear 🤩 ^Laura
It was worth waiting for
It was worth waiting for. Excellent progress, thank you so much.
25 April 2025
Reply from Plend
Hi Susan, thank you so much for your review. That means the world to us all at Team Plend 🙌 ^Laura
Shockingly bad
This place is an absolute s**t show. Put in an application 2 weeks ago now. They asked for more info after a few days which I provided. Then emailed to tell me there was an error and they’d offered me the wrong rate. Offered another rate which I accepted and I signed the contract a week ago. Set up the direct debit which they say you have to do in advance of getting the funds paid, which I also did. Then they got the direct debit wrong as it wasn’t the correct term or rate per the contract. They said it was another error and changed it, and told me I’d get the funds after the weekend. Now I have received an email telling me the application has been cancelled as I didn’t provide the additional info they requested. Obviously I also haven’t received the loan either. No idea what is going on now but more than a bit concerned these people have access to my accounts.
23 April 2025
Unprompted review
Reply from Plend
Hi Kelly,
Thank you so much for providing this feedback and I'm so incredibly sorry for these issues that you have reported.
We have sent you an email to follow-up on this further and hope that these have now been resolved to your satisfaction. These problems were caused by a technical error which has since been resolved and your feedback has been shared with the wider team to help us improve going forward.
However - if you do wish to discuss anything further, please don't hesitate to respond to our email at support@plend.co.uk.
All the best. ^Laura
Reply from Plend
Hi Serge, thank you for your feedback. We really appreciate you reaching out to share with us 🙌 ^Laura
Quick and easy application
Quick and easy application. Fast response and great customer service
4 April 2025
Reply from Plend
Hey Phillipa, thank you so much for your review and for your feedback. I'm really pleased to hear that you're happy with our customer service and found the process quick & easy. That means a lot! 🤗 ^Laura
It’s great experience with this company…
It’s great experience with this company very friendly and helpful
4 April 2025
Reply from Plend
Hey there, fantastic to hear that you've had a great experience with us. Thanks so much for your kind feedback and review 🤝 ^Laura
Reply from Plend
Hey there - thank you for your feedback! Super pleased to hear that. If you have any other feedback going forward, please feel free to reach out to us at support@plend.co.uk 😎 ^Laura
Reply from Plend
Hi Christopher - thank you for your review! That's really great to hear 🤝 ^Laura
Great and simple service
26 March 2025
Reply from Plend
Hey Lee, thanks for your feedback. Delighted to hear that 😎 ^Laura
Reply from Plend
Hey John, thanks for your kind review. Means a lot 🙌 ^Laura
Reply from Plend
Hey Kate, thank you for your review. We're happy to hear that you're happy 🤩 ^Laura
Helpful
Helpful, clear in their requirements and ease of process. Plus they have quite a fast decision making process with reasonable interest rate. I would strongly recommend.
24 March 2025
Reply from Plend
Hey Hussain - thank you for reaching out to leave us this feedback. Really appreciate your amazing words! Means a lot and we're so glad to hear that you found the process clear & easy 🙌 ^Laura
Reply from Plend
Hi Chris, thank you for your review. Really appreciate your kind words and glad to hear that you're pleased 🙌 ^Laura
The service was good and fast.
The service was good and fast.
Thank you for the good job well done.
21 March 2025
Reply from Plend
Hey Rachel, thanks so much for your review! Delighted to be of service 😎😊 ^Laura
Quick in attending to customers and very effective at that
It's my first time of experience fast and reliable customer service experience.. Honestly I have never seen anything as such.
Thanks for your top notch services.
14 March 2025
Reply from Plend
Hey Emeka - that's such fantastic feedback, thank you so much! We've shared this with the wider team and really appreciate you taking the time to reach out to us and leave us this review. Super pleased to have been able to help you ☀️ ^Laura
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.