Our expense management changed dramatically when we got Pleo. We used to spend days chasing the team to collecy expenses, we lost hours and money due to lost tickets. Now we do it fully automatic wit... See more
Company replied
Location
Switch locationCalle Gran Vía 39, 28013 Madrid, Centro, ES
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See what reviewers are saying
From the first day we contacted PLEO we have received an extraordinary, professional and fast service. It only took us two meetings to decide to start with a test to confirm if it fit our needs. Fortu... See more
Company replied
The worst service I have ever seen from a B2B company. There is no way to talk to anyone other than a chatbot. They froze all my company cards. I can't use our balance (€1,000) and they won't giv... See more
So far, our experience with Pleo has been very good. The customer team is very helpful, and the platform is really intuitive. Our team has had a good experience so far, and the more the platform evol... See more
Company replied
Company details
- Software company
- Accounting Software Company
- Business-to-Business service
- Financial Institution
- Payment service
- Software Vendor
Written by the company
Tarjetas de empresa y software de control de gastos. Pleo te ahorra tiempo y dinero en la gestión de gastos, facturas, reembolsos y mucho más.
Contact info
Calle Gran Vía 39, 28013, Madrid, Centro, Spain
4.6
Excellent
62 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt response. Issue successfully resolved.
Prompt response and the issue was successfully resolved.
26 August 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sonja has been a very diligent person
Sonja has been a very diligent person, concerned about our case, she has committed herself to respond to us even though another colleague had the case in his hands and finally after 4 months she has communicated us the resolution of the case which was what we needed. Thank you very much for your responsibility and proactive attitude.
17 June 2025
Unprompted review
Reply from Pleo - España
We appreciate you sharing your experience. We're happy to hear that the resolution was what you needed and that our team member was diligent, responsive, and proactive. Thank you for your positive feedback.
José (Concierge Support Specialist)…
José (Concierge Support Specialist) explain me my doubt perfectly
16 April 2025
Unprompted review
Reply from Pleo - España
We're happy to hear that our support specialist clearly explained everything. We appreciate you taking the time to share your positive experience with us.
Rating Pleo so far!
So far, our experience with Pleo has been very good. The customer team is very helpful, and the platform is really intuitive. Our team has had a good experience so far, and the more the platform evolves, the more we appreciate its features. The user-friendly interface and responsive support team have made the transition smooth and efficient. We look forward to seeing how Pleo continues to innovate and enhance our financial operations.
18 March 2025
Unprompted review
Reply from Pleo - España
Thank you for your kind words and positive feedback. We're thrilled to hear that you've had a positive experience with our platform and that our customer team has been helpful. We're constantly striving to improve and innovate, and your feedback is invaluable to us as we continue to develop new features and enhancements. We appreciate your continued support and look forward to serving you in the future.
We had a problem with one of our visas…
We had a problem with one of our visas being hacked, and although the refund process took a little longer, Pleo finally made the appropriate arrangements to receive the refund of all the fraudulent amounts through Jozef, who kindly instructed us on how to do the process.
4 November 2024
Unprompted review
Reply from Pleo - España
We understand the frustration you experienced with the visa hacking incident. We appreciate your patience during the refund process. We are glad that Jozef was able to assist you and provide the necessary guidance to ensure a smooth refund process. Your feedback is valuable to us, and we will continue to strive for a seamless experience for all our customers.
My problem was solved very quickly
My problem was solved very quickly - I was attended by Constance
10 January 2025
Unprompted review
Reply from Pleo - España
We're delighted to hear that your issue was resolved promptly. We appreciate you taking the time to share your positive experience.
The worst service I have ever seen from…
The worst service I have ever seen from a B2B company.
There is no way to talk to anyone other than a chatbot.
They froze all my company cards. I can't use our balance (€1,000) and they won't give our money back.
I've been trying to talk to someone responsible but no one has answered my emails for 2 months.
I don't recommend their service because their support is non-existent.
30 September 2024
Unprompted review
Pleo Support Team
We are very happy with Pleo´s Support team and especially with Jozef Brodala. He responds very quickly to our emails and is giving us the best solutions.
7 August 2024
Unprompted review
Reply from Pleo - España
Dear Beti Beti,
We sincerely appreciate you taking the time to share your positive experience with our Support team and Jozef Brodala in particular. It's gratifying to know that the promptness and quality of our service have met your expectations. We're here for you whenever you need us.
Warm wishes and continued support,
Best regards,
Team Pleo
Really easy to use as an employee and…
Really easy to use as an employee and helpful for the admin teams.
18 April 2024
Unprompted review
Reply from Pleo - España
Hello Antonio,
Thank you for taking the time to leave us a 5-star review. We're delighted to hear that Pleo is easy to use and that it's providing value to both employees and admin teams. Your feedback is greatly appreciated.
Best regards,
Team Pleo
Pleo exceeds our expectations
We are working with Cleo more than one year and we are very happy with everything
1 April 2024
Unprompted review
Reply from Pleo - España
Dear Andrea,
Thank you for your kind words and for being with Pleo for over a year. We're delighted to hear that we exceed your expectations. Your satisfaction is very important to us and we look forward to continuing to serve you.
Best regards, Team Pleo
Easy to use, a lifesaver
Easy to use, always updated, it's all you need to control and manage your daily corporate expenses. In our case, it's a lifesaver.
2 April 2024
Unprompted review
Reply from Pleo - España
Dear Juan Manuel,
Thank you for sharing your positive experience with Pleo. We're thrilled to hear that our tool is a lifesaver for managing your corporate expenses. Your feedback is invaluable to us, and we're here to continue making your expense management as smooth as possible.
Best regards, Team Pleo
It is simple and easy to use
It is simple and easy to use. It provides a channel to communicate directly with accounting areas
28 March 2024
Unprompted review
Reply from Pleo - España
Hello Olga,
Thank you so much for taking the time to leave us a 5-star review! We always strive to streamline processes and enhance user experience, so your feedback means a lot to us.
If there's anything more we can do to assist you or improve your experience, please don't hesitate to reach out.
Best regards,
Team Pleo
Amazing user experience
Our expense management changed dramatically when we got Pleo. We used to spend days chasing the team to collecy expenses, we lost hours and money due to lost tickets. Now we do it fully automatic with Pleo and it makes minutes.
Onboarding was literally an hour of work and the team was very helpful.
2 April 2024
Unprompted review
Reply from Pleo - España
Hello Antonio,
We're thrilled to hear that Pleo has transformed your expense management experience! It's fantastic to know that the days of chasing expenses and losing hours are behind you, and that you've found our automatic system to be so efficient. Thank you for acknowledging the efforts of our team during your onboarding process as well.
We appreciate your taking the time to leave us a 5-star review. Should you need any further assistance or have any questions, we are always here to help.
Best regards,
Team Pleo
Professional and problem explained.
Receiving a response within the time predicted.
18 March 2024
Unprompted review
Reply from Pleo - España
Dear Team Assistant,
Thank you so much for your positive review and the five stars. We are happy to hear that our response time met your expectations and that we were able to clearly explain any issues you faced.
Warm wishes,
Team Pleo
We certainly recommend it 100%.
From the first day we contacted PLEO we have received an extraordinary, professional and fast service. It only took us two meetings to decide to start with a test to confirm if it fit our needs. Fortunately it did and since then it has significantly reduced the administrative work and control of business travel. In addition, the team is delighted, as it is very intuitive and automatic. No more paperwork! We certainly recommend it 100%.
15 March 2024
Unprompted review
Reply from Pleo - España
Dear Carolina Delcourt,
We're happy to receive your heartfelt review and to know that our service has had such a positive impact on your business operations. We are grateful for your recommendation and pleased that we could meet and surpass your expectations.
Best regards,
Team Pleo
Daily support
5 March 2024
Unprompted review
Reply from Pleo - España
Hi there, Goyo!
Thank you for your positive review! We are glad to hear that you find our assistance valuable. If you have any more feedback or need further assistance, feel free to reach out to us. Keep up the great work!
Best regards, Team Pleo
Easy & Useful
We have unified cards from 6 different banks, replacing them with pleo cards
We directly account for the expenses 2 hours of revision X 3 companies saved
Accounting people are saving 20 hours of annoying and unproductive work, being able to devote themselves to other things
1 March 2024
Unprompted review
Reply from Pleo - España
Hello Jose!
Thank you for sharing your positive experience with Pleo! We're thrilled to hear that our cards have helped streamline your financial processes and save you valuable time. It's great to know that you find Pleo easy to use and beneficial for your company.
If you have any questions or need further assistance, feel free to reach out to us.
Best regards, Team Pleo
I think there are more efficient…
I think there are more efficient solutions each day. There are things to improve but in general it is a good app.
1 March 2024
Unprompted review
Reply from Pleo - España
Hello Paula,
Thank you for your feedback and for sharing your thoughts with us. We're glad to hear that you find our app good overall. We're always working on improvements, and we appreciate your continued support!
Best regards, Team Pleo
Time of Response
We had a question about integration of PLEO to our ERP system. When we contacted via e-mail, Laura was able to respond it in 1 hour and show her positive attitude about helping us.
28 July 2023
Unprompted review
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