PLUG IT IN GROUP LTD Reviews 58

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Engineer arrived in the time slot provided and efficiently installed my Ohme charging kit in under two hours. Electricity disconnected for only 5 minutes, so very little disruption. Explained how the... See more

Rated 5 out of 5 stars

Excellent service. Turned up at the specified time was polite, respectful and knowledgeable. Tidied up and left no mess. Talked us through the installation and use of the app. Would highly recommend... See more

Rated 5 out of 5 stars

Great team 👏 Right from the start clear and helpful from the office staff to the quick delivery and installation of my home charger. Engineer was knowledgeable helpful and cleaned up any mess a... See more

Rated 4 out of 5 stars

The installer turned up at agreed time, did an efficient install and heled with clear instructions afterwards

Company details

  1. Electric vehicle charging station

Written by the company

We are industry leaders in the installation of Electric Vehicle charging points and cover the whole of the UK. We pride ourselves on world-class customer service and always strive for 100% customer satisfaction. All of our installation engineers are highly trained individuals with expert knowledge of the products we supply. We are an NICEIC approved company and we are assessed annually to ensure we are providing high quality compliant installations to our customers at all times. We are also strong believers in investing in the future and we have apprenticeship schemes to ensure we maintain a homegrown skilled workforce that will maintain our high standards for future generations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Flexible with install

I had initially asked for a tethered (hard wired) version but when we looked at it with the installation engineer, it became apparent that the tethered version would be an issues to we changed to untethered (removable plug) and they were fine with last minute change

27 February 2023
Unprompted review
Rated 5 out of 5 stars

First Class Service

This was not a straight forward install, the guys came back several times to accommodate the special requests and requirements and really went above and beyond with their customer service.
First class, would highly recommend, very professional.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

The best company for EV charger installation in the UK

Having had five other companies providing estimates as high as £1500 for supply and installation it was amazing to find a company who were prepared to fit a charger that had been supplied direct at a fantastic price. No hassle on the day of installation. James was rhe most efficient and well mannered tradesman I have met in the last 20 years . Everything was tested fully and the site was left immaculate. The Sync EV charger is brilliant despite two other companies expressing very negative views James confirmed I had made the right choice to have an on the drive charging system, hard wired to the Internet .

3 April 2023
Unprompted review
Rated 5 out of 5 stars

a fresh faced young chap turned up…

a fresh faced young chap turned up bright and early on the day we booked. Spent a couple of hours installing the charger and showed me around. He did a great job, all clean and tidy and all holes were drilled flush no damage anywhere. Would i recommend them again? I certainly would as my experience was more then worthy of the 5 stars.

2 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent team of EV charger installers

I had my EV charger installed by Plug IT IN. Professionals service . The young team of engineers led by James arrived on time and fitted the EV charger where I wanted it no fuss. Very happy with my charger. I would highly recommend these guys to fit your EV charger. Thank you guys.

7 September 2022
Unprompted review
Rated 5 out of 5 stars

Sales office were responsive and kept…

Sales office were responsive and kept me up to date with dates and plans. Really pleasant install crew who were really contentious with their work and didn't leave till I had a good understanding of the equipment

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Work

Excellent options offered, advice provided for pros and cons of each. Install was quick and to a great standard.

26 May 2023
Unprompted review
Rated 5 out of 5 stars

Professional and highly competent

Great service from Plug it in group, communication was excellent and the engineer has carried out a professional installation (and I see a lot of installations working within the test, inspect and certify industry).
I would highly recommend them to anyone looking for a professional and competent EV charging installation service provider.

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Go for it!

I have to say the service was second to none. From survey to installation they were easy to talk to and really accommodating. Highly recommended. Thank you Plug it in.

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Installation of a Hypervolt EV Charger

Despite initial radio silence trying to obtain a quote, Andy got in touch and talked me through the pro's / con's of different chargers. Gave me a few quotes for different units and I chose a Hypervolt based on features and Trustpilot Reviews. Installation scheduled for just over a week's time, the engineer was a nice chap, arrived bang on time and the work was done very professionally. Great job, thanks.

15 September 2021
Unprompted review
Rated 5 out of 5 stars

First class service and an excellent…

First class service and an excellent installation team.
Very easy on line application process and application for government grant was completed by the Plug it in team.
Very pleased with the installation and the follow up support.
Happy to recommend Plug it it group.

28 April 2021
Unprompted review

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