PLŪKT Nordic tea Reviews 

36
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TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

A month after ordering tea via an Australian platform, and the ad clearly and incorrectly stating it was shipped from Australia, I am still waiting for a Christmas gift I needed by tomorrow which wil... See more

Company replied

Rated 5 out of 5 stars

Delicious, aromatic and healthy hand picked organic herbal teas ! Daily cup (or two) has many health benefits! Quick delivery. Beautiful packing! Love the idea I can create my own tea set by ordering... See more

Rated 5 out of 5 stars

Surprisingly fast delivery to Germany, beautiful packages, wonderful tastes (have tried only two types yet of ordered four). That's how Latvian traditional natural teas should taste like. Very glad to... See more

Rated 2 out of 5 stars

I emailed a question through the website query section and was ignored, no response, unfortunately. Why keep a query option if you cannot be bothered to - at the very least - to acknowledge that que... See more

Company replied

Company details

  1. Tea Shop

Written by the company

PLŪKT is a premium specialty Nordic tea brand for joy, wellness and authentic soul. Above all it is quality, sustainability and authenticity. Pioneers of Nordic tea culture. Biodegradable tea bags, loose leaf teas and offer for HoReCa. Caffeine-free black tea alternative NORDIC BLACK, originating from Latvia, Northern Europe.


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3.5

Average

TrustScore 3.5 out of 5

36 reviews

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3.5

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(36)

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Rated 1 out of 5 stars

Very slow postage and no way of contacting them

A month after ordering tea via an Australian platform, and the ad clearly and incorrectly stating it was shipped from Australia, I am still waiting for a Christmas gift I needed by tomorrow which will not arrive in time as it is being shipped (by sea it would seem) from Latvia!
Very disappointing experience. Also could not contact the seller at all, hence this being the only way I can make my experience to them know. suggest they clean up their listings so they are accurate and buyers aren't left waiting.

10 December 2024
Unprompted review
PLŪKT Nordic tea logo

Reply from PLŪKT Nordic tea

Dear Julia,

Thank you for sharing your feedback! We are very sorry to hear your disappointment.
This feedback shows that our messages indeed have not been received by you, we have replied to all your requests through both of the platforms you have messaged to us. Inaccurate terms and conditions stated on the platform where you make the purchase (which was not our homepage) is the responsibility of the platform owner.

Nevertheless, please contact us through the platform where you placed the order, so we can further proceed with resolving the case.

Regards,
PLUKT team

Rated 5 out of 5 stars

Excellent tea

My purchase was delivered without delay. The packaging is beautiful, the teas are delicious and of high quality. Full satisfaction!

15 January 2024
Unprompted review
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Reply from PLŪKT Nordic tea

Thank you for sharing! Have a nice tea time!

Rated 2 out of 5 stars

Query on website…

I emailed a question through the website query section and was ignored, no response, unfortunately.
Why keep a query option if you cannot be bothered to - at the very least - to acknowledge that query was received...?

12 November 2022
Unprompted review
PLŪKT Nordic tea logo

Reply from PLŪKT Nordic tea

Atvainojamies par neērtībām - diemžēl šajā laika periodā ļoti daudzi no mūsu komandas sūtītajiem e-pastiem nonāca spama jeb mēstuļu kastītēs un nekad netika atvērti. Sazināsimies ar Jums atkārtoti. Liels paldies par patieso atsauksmi un novērojumu!

Rated 5 out of 5 stars

Delicious teas!!

I found the Red Clover tea at a specialty store and fell so in love with it I decided to try the other flavors the company sells! The tea took a bit to arrive internationally but the shipping estimate was accurate and the it was well packaged. Everything I’ve tried so far has been great and I’m really enjoying trying some new herbal flavors that I wasn’t previously familiar with.

11 July 2022
Unprompted review
PLŪKT Nordic tea logo

Reply from PLŪKT Nordic tea

Thank you Ashley! This is heartwarming to hear!

Rated 5 out of 5 stars

Lovely experience~

Amazing store! The packaging is beautiful, it is really what sold it for me. I was surprised just how much flavour you can get from just a few pieces of a plant (like 3 flowers) that are not crushed. And it looks amazing in a glass cup. The delivery was without any issues. Definitely recommend.

26 March 2022
Unprompted review
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Reply from PLŪKT Nordic tea

Paldies, Sabīne! Sirdi sildoši!

Rated 5 out of 5 stars

Very satisfied with the order.

I'm very satisfied with delivery time. I received my package four days after placing an order. Had no problems with the packaging being damaged or any other problems. The only thing that could get better is to have a description on the packaging as what this tea is good for and it's health benefits.

3 January 2022
Unprompted review
Rated 4 out of 5 stars

I have ordered a set in a gift golden…

I have ordered a set in a gift golden box. The package had arrived fast, what is good as well as the tea tastes great, however the gift box was not as described. It was just a simple paper white box instead of golden box. That has frustrated a bit.

31 December 2021
Unprompted review
Rated 5 out of 5 stars

Feeling of Latvia in every sip

Surprisingly fast delivery to Germany, beautiful packages, wonderful tastes (have tried only two types yet of ordered four). That's how Latvian traditional natural teas should taste like. Very glad to have the same wonderful taste of a warm and cozy evening in my Latvian summerhouse, living so far away from it! Liels jums paldies par izcilajām tējām un sajūtām!

2 December 2021
Unprompted review
Rated 4 out of 5 stars

insufficient/damaged packaging

I ordered the gift set NORDIC GRANDE and some other teas to Germany. The set was not in a gift box as described. All teas were in a thin cardboard box and plastic shipping bag. Unfortunately, the box and the tea packages, even the tins, were damaged. Because it should be a present, it bothered me.
The quality of the tea is still very good and the one I tried was very delicious.

16 September 2021
Unprompted review
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Reply from PLŪKT Nordic tea

Hi
Thank you so much for your feedback!

We're sorry to hear that you have had an upsetting experience with us. We would love to have an opportunity to change that. Please contact us info@plukttea.com and let us know your order number. We will solve this issue and deliver the gift the way it is supposed to be!

Kindly,
PLŪKT team

Rated 5 out of 5 stars

For tea lovers and others!

Delicious, aromatic and healthy hand picked organic herbal teas ! Daily cup (or two) has many health benefits! Quick delivery. Beautiful packing! Love the idea I can create my own tea set by ordering one (or two, or five:)) online! Perfect present! Also amazing fact - the tea bags are made biodegradable - plant based material!

26 May 2020
Unprompted review

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