It's an emergency service. The fees are extortionate. But engineer arrived within 30-60 min, was done with work within an hour. Not happy with spending that much money but happy with the results, sa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Frankie called me, gave me a quick ETA for arrival, learnt about the job on his way and helped fix a complex leak in our house; the previous plumber had messed the same fix but Frankie made sure he di... See more
Company replied
Omg, what a complete legend Andrew from plumbing immediately was. Arrived with 45 minutes of my phone call requesting help to unblock my sewage drain. He turned up with all the gear, talked me thro... See more
Company replied
Conor was great. There was an issue after the original visit and he came back and rectified the problem with minimal fuss. Slightly more expensive but that’s what you get with emergency plumbing and t... See more
Company replied
Company details
Written by the company
At Plumbing Immediately, we’re more than just a plumbing company. We’re your trusted partners, dedicated to transforming plumbing nightmares into stress-free solutions. Our team of skilled technicians is committed to providing top-notch service that exceeds expectations. What Our Customers Say: “These guys are true plumbing heroes! They arrived promptly, diagnosed the issue quickly, and fixed it efficiently. I couldn’t be happier with their service.” “I was so relieved when Plumbing Immediately came to the rescue. They were professional, courteous, and knowledgeable. I highly recommend them to anyone in need of plumbing services.” Why Choose Plumbing Immediately? Swift and Reliable Service: We respond promptly to emergencies and complete tasks efficiently. Expertise You Can Trust: With years of experience, we’ve honed our skills to tackle any plumbing challenge. Unwavering Commitment: We go the extra mile to ensure your complete satisfaction. Ready to Experience the Premium Treatment? Contact Plumbing Immediately today to schedule an appointment or to discuss your plumbing needs. Let us show you why we’re the heroes of your home.
Contact info
London, United Kingdom
- 02045771651
- Customerservices@plumbingimmediately.co.uk
- plumbingimmediately.co.uk
3.7
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 1% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service, but costly
It's an emergency service. The fees are extortionate. But engineer arrived within 30-60 min, was done with work within an hour. Not happy with spending that much money but happy with the results, saved me alot of headache
15 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear JJ,
Thank you for the review! We are glad we could sort your issue quickly. As an emergency service, we strive to provide a speedy service. We have a dedicated customer service team, and our plumbers are all fully qualified and capable of resolving issues on the spot. These operational and marketing costs are reflected in our pricing. However, for all our returning customers, we offer a £0 call-out fee and a preferred client rate for labor. Thank you for choosing us, and we hope to serve you again as a returning customer.
Kind regards
Emma
Super service 🙌🏻
Super service 🙌🏻
Frankie was really thorough and clean throughout a complicated and messy leak investigation.
Impressed with the level of service.
15 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Fahad,
It takes a lot of care to maintain a tidy workspace during a complex leak investigation, so we're thrilled Frankie hit the mark for you. Thank you for highlighting his thoroughness. We'll ensure he sees your kind words!
Kind regards
Emma
Came to fix my leaking bathroom
Came to fix my leaking bathroom, the price was good and the plumber Frankie was very good.
13 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Olimpio,
Dealing with a leak is never ideal, so it's wonderful to hear Frankie made the fix smooth and cost-effective. Your positive feedback means a lot, and we'll pass it straight along to him!
Kind regards
Emma
Great price for a great service
Great price for a great service, thank you to the plumber Frankie for saving the day
13 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Sabino,
Hearing that Frankie came to the rescue is fantastic! We always aim to pair fair pricing with high-quality service, and your shoutout will definitely put a smile on his face.
Kind regards
Emma
The way they carry the job
The way they carry the job
And how friendly and helpful he was Andrew he managed and tested after the. Job he ended
11 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Omar,
It is great to know Andrew looked after you so well. Testing everything thoroughly before wrapping up is exactly how he likes to ensure a job is done right, and we will certainly share your appreciation with him!
Kind regards
Emma
It was like watching Rambo but with a…
It was like watching Rambo but with a wrench
Frankie did nit stop until he found the leak and fixed having gone-through the walls to find it!
5 star service and a 5 star plumber
11 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Consumer,
"Rambo with a wrench" might be the best compliment a plumber could ask for! Frankie is incredibly relentless when it comes to tracking down tough leaks, and we truly appreciate you recognizing his hard work. Thanks for the stellar 5-star review!
Kind regards
Emma
Rip off merchants
Rip off merchants.
Plumber arrives and refuses to even turn the water off until we sign paperwork even though water pouring through ceiling. Ambles around to elongate the job significantly. Massively inflated materials cost. Ridiculous admin charge. Took twice as long to arrive as said they would.
Expected to pay alot but this was beyond belief. No response to my follow up email. 900 pound for what should have been a one hour job. AVOID
18 January 2026
Unprompted review
Good service delivery
Andrew did a fab job in sorting out the blockage, explained the process required and delivered great results.
11 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Anu,
We truly appreciate your kind words! Making sure our customers understand the repair process is just as important to us as the fix itself. Andrew will be delighted to see this.
Kind regards
Emma
Tony and Alfie was excellent workers…
Tony and Alfie was excellent workers highly recommend immediate plumbing 24/7
10 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Alfie,
Thank you for the great recommendation! Providing excellent 24/7 service is exactly what we strive for. We will make sure to pass your kind words directly to Tony and Alfie.
Kind regards
Emma
Antony and his colleague attended very…
Antony and his colleague attended very swiftly and immediately assessed The emergency plumbing problem. They were very friendly very clear with the communication. The work was complete completed and Antony explain what work of being completed and pointed out how to use an isolation valve if required in the future. Very nice people and excellent service.
10 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Glenn,
Thank you for the excellent feedback! It is wonderful to hear that Antony and his colleague handled your emergency so quickly and took the time to walk you through the repairs. We will make sure to share your compliments with them.
Kind regards
Emma
Reply from Plumbing Immediately
Dear Olivia,
Thank you for the review! We are glad Tony could provide such helpful and friendly service, and we will be sure to pass your kind words along to him.
Kind regards
Emma
Thank you to Connor for his fantástica…
Thank you to Connor for his fantástica services!
14 January 2026
Unprompted review
Reply from Plumbing Immediately
Dear Bianca,
Fantastic is exactly what we aim for! Thanks for taking the time to share the review. I'll make sure Connor sees your message today.
Kind regards
Emma
Great job!
Quick, polite, efficient! Tony came out and fixed our issue pretty much straight away! Highly recommend! ⭐️
7 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Janey,
Thanks so much! Getting things back to normal fast is exactly what we aim for. I'll make sure Tony gets your shoutout.
Kind regards
Emma
A company that came out in the weekend…
A company that came out in the weekend to work and got the job done. I will recommend, thank you.
5 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Manzoor,
Thanks so much for the recommendation! We know plumbing problems don't take the weekend off, so we're genuinely glad we could step in and get everything sorted out for you.
Kind regards
Emma
Avoid this company
Avoid this company. I have just paid £338 and still have a blocked toilet. Quoted 450 more....
Scammers
7 February 2026
Unprompted review
Connor was extremely helpful and…
Connor was extremely helpful and polite, our sink was blocked and he explained everything clearly before proceeding with the work, he fixed our issue in no time at all and chased the office staff when they weren’t responding to emails - customer service from office staff could be better, but can not fault Connor at all, 5/5 for him!
5 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Jey,
We appreciate the review! Connor will be thrilled to hear this. We hear you loud and clear on your feedback and are always striving to improve, so we've taken this straight to the team to fix. Thank you for choosing us!
Kind regards
Emma
Cool it's really impressive.
Our saniflo had a problem with the electric wiring and it kept cutting out, we called and they sent the plumber Hugh who identified the loose wiring and put a new secure connection.
Overall it was a speedy service, the price was clear, the plumber Hugh knew what to do and I was pleased.
3 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Muhammad,
Thank you for your feedback. We are pleased that Hugh delivered an efficient solution and that our transparent process met your expectations.
Kind regards
Emma
Thank you to Connor
Thank you to Connor, had a great experience, job was done swiftly and successfully. Would recommend !
5 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear El,
Thank you for your feedback. We are glad Connor could resolve the issue so promptly, and we sincerely appreciate your recommendation.
Kind regards
Emma
One of the worst plumbing companies ever.
One of the worst companies ever. Please dont go by the low initial callout charge of £69, they charge around £199 per hour. I had a small issue of a leak and sealant replacement along with changing two taps in my bathroom.Two plumbers attended and took 5 hours to complete this minor task costing me £1500 +. The plumber did not show me the taps that they would fit despite assuring me that they were the same as my previous ones, however half way thru the job he shows me the taps which are outdated, making me run around to get the taps of my choice.Both the plumbers seemed very inexperienced and took their own sweet time in completing the job. Would never recommend them, better to have your entire house flooded then call these guys.
4 February 2026
Unprompted review
Harry used his jet machine to clear out…
Harry used his jet machine to clear out the drain pipes and then treated the pipes with acid. He was very knowledgeable and through with his work.
4 February 2026
Unprompted review
Reply from Plumbing Immediately
Dear Afaq,
We appreciate your feedback. It is great to know that Harry's expertise and meticulous approach successfully resolved the issue. Your compliments will be passed along.
Kind regards
Emma
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.