Plumbsparesdirect Reviews 8

TrustScore 4.5 out of 5

4.3

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4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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Rated 5 out of 5 stars

Excellent customer services

i contacted plumb spares direct as i was getting desperate to find the correct cartridge valves for a mixer tap bought elsewhere (who were not helpful) and their admin support Emma was able to identify the correct valves from the model number and locate a supplier - sent me the advice on how to order through plumb spares (as not listed on their website) and kept in touch through out. Excellent customer service

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

The wrong part arrived ,probably my fault when ordering,the lady I spoke to contacted the manufacturer to establish the correct part number and had one delivered to me for the very next day .I will definitely be using them again in the future and I’m pleased that I have found a reliable and knowledgeable company to deal with.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - website made it really easy to find the exact parts I needed. The first part I ordered went astray with the couriers, but they sent out a second at no charge as soon as I got in touch, and it arrived the next day.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

excellent service

Ordered a Grohe spare part that was showing in stock on their website. Part was delivered as promised the next working day. Part was very reasonably priced and arrived in perfect order in manufacturers packaging.
Staff were very helpful.
Excellent experience.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent fast service.

They had a specific tap gland that I needed. Telephone enquiries were very efficient. Part arrived in the post the following day. Excellent service.

8 June 2023
Unprompted review

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