Plum Guide Reviews 4,081

I have not been disappointed ever since I discovered Plum Guide. The rentals we have been booked have been top notch.

Incredible location, well-appointed apartment, comfy beds, pretty views! The bathroom is a little musty but not a big deal for us. Would absolutely stay here again.

It was PERFECT! I have used Plum GUide several times and have been very impressed with this company. Lovely properties, great locations , amazing hosts. I will only use Plum Guide for all my future travels.

Very responsive people and very nice. As being a host on Plum guide it’s a lot of help.

Our family of four had a wonderful stay in the Paris apartment over our spring break. The apartment was clean and ready for us when we arrived. The beds were comfortable and the hot water never ran out. The views from this apartment were amazing. Depending on your window you were looking out of different parts of the city are visible. We were extremely pleased with the location to all the attractions, restaurants, and the public transportation. The Wi-Fi was also a very nice extra. We would gladly recommend this property to other travelers going to Paris to enjoy the city!

We recently stayed in this apartment in the Châtelet area of Paris and had a fantastic experience.

The location couldn’t have been better - right in the heart of everything, making it so easy to explore the city. The apartment itself was absolutely beautiful, with gorgeous modern décor and a really spacious layout.

The beds were extremely comfortable, and the entire place had everything we needed for a relaxing stay. The bathrooms were pristine, with both showers and a bath, all finished to a really high standard.

We also appreciated the thoughtful touches, like a few essentials in the fridge on arrival and the daily cleaning service, which made the stay feel even more comfortable and hassle-free. Despite being in such a central area, it was impressively quiet at night.

The apartment is on the fourth floor and requires using the stairs, but that wasn’t an issue for us.

Overall, a wonderful stay and we’d happily book again.

Candace, in Customer Experience, was fantastic! I had a number of questions about the property and including a request for a site visit. Candace found the correct information in all cases and was entirely responsive and helpful.

My personal experience was truly GREAT (10 stars!).
Plum Guide offers wonderful and amazing houses/apartments and every time it is a guarantee!
My recent stay in Paris was superb and I wholeheartedly recommend them!

Flat was in a charming multi-cultural neighborhood with great food, friendly people and a spot on perfect host in Stephanie.

Plum Guide is wonderful to work with. Questions are answered in a timely fashion, they help you find the right property for your needs. Was very happy working with them.

We had an absolutely wonderful stay. The Palazzo is very large and very beautiful and in perfect condition with huge Murano glass chandeliers, amazing ceilings and floors, lovely bedrooms and baths, and an excellent kitchen.

As someone organising accommodation from Australia, I’m usually very cautious when it comes to booking properties overseas — it can often feel stressful when you’re unsure who’s really on the other end. Plum Guide completely changed that experience.
I was exploring their Copenhagen collection and was thrilled by the quality of the properties. Just as impressive was the customer service. Nicole looked after me through the entire process, and it made such a difference to be supported by the same person from start to finish. Her communication was prompt, clear, and very friendly, I always felt informed and supported.
Pricing, terms, and conditions are fair and were laid out clearly with no ambiguity.
Plum Guide is a company I absolutely trust. It was a high‑quality experience from start to finish.

The apartment was in an exquisite location with amazing views. It was well appointed and very clean. When I had questions or needed help with anything, the property managers were very responsive and helpful.

So comfortable, felt like it was our own home, a lovely area, walkable to shops, restaurants, neighboring areas and tube stops. Comfortable beds and accommodations. Loved the decor, very much like our own home. Would stay here again, no question.

Plum Guide are a fantastic team of specialists that know how to find the perfect getaway.
The friendliest of people, extremely helpful.

I want to give 5 stars but unfortunately our experts not perfect as the accommodation we had picked and paid for somehow became double booked and we lost our apartment with less than a week’s notice before our arrival.
I do give 5 stars for the way the issue was handled with great professionalism and sympathy.

I have had excellent help through the experience from the Plum Guide team . I have been given advice. They helped with a potential scam on Whats App too

Very good experience and lots of information given both at outset plus when answering questions

What a childish bunch of fools? Call them and talk to them and travel across the ocean to review and inspect potential places in London?

Dirty and greasy and no freezer and bird droppings and a 66 inch ceiling and a cheap jello like mattress and three and a half flights of steps that is advertised as a walk up and bathroom that you cannot shut the door——-call for meetings and you have no shows and missed calls and apologies!

Stay away
Multiple pictures from different angles in different pictures and cheap and cheaper amenities—-shitty hardware and linens looking like they found them.

Stay away
Overpriced and overstated so you are best advised to forget them and their sniveling kids pretending to be efficient business people.