Plumlife Homes Reviews 

As a first-time homebuyer, I was nervous about the process, but Plumlife made everything easy to understand. They were patient, explained every step clearly, and always took the time to answer my questions. I’m so grateful for their guidance and highly recommend them to any first-time buyer! Their friendly and knowledgeable approach made my experience enjoyable, and I am overall very happy with how things turned out. Plumlife walked me through everything, addressed all my questions, and ensured I felt confident in my decisions. I couldn’t have asked for a better guide! I hope to have a similar experience with their service.

Excellent service, very helpful and quick , no issues at all

We found the whole process easy and straightforward, our Sales Manager was brilliant always on hand to answer any questions.

Very happy with everything .

Efficient and quick

Received letter in the post giving us less than 24 hours notice to remove all vehicles from the car park by 8am next day to allow contractors to complete pothole repairs. Some neighbours are on holiday! To make it worse for those of us who complied no contractor turned up! Called to get an update at lunch time and was fobbed off that they would call back - they didn't! Latest in a long line of rubbish service since Plumlife took over: we live in a listed building and getting them to do any maintenance is like trying to herd cats. They will be responsible for this building going to ruin and being lost from the historic record.

Hopeless. You have a problem and they don’t want to know. Avoid if you can.

Very helpful gave me availability to suit my need , very lovely on the phone excellent service hopefully I will get him again in the future

Plumlife ruined my life. Handover was a peice of paper with meter readings, property was filthy. Had official snagging inspection and 79 faults was found. Some of it is done but still more. There's a matter of my kitchen sink. Attitude of the building manager leave me no option but let my solicitor deal with this. Plumlife blame the builder, builder blame some of the contractors. I regret ever purchase through Plumlife.
There's more to this but it's making me so ill and wish I did my research more.
Plot 29. Tia Way. Marie Shortt

I’ve had a great experience with Plumlife. The communication from the team was great, I was always updated on what was going on. On completion I have received was very helpful information to help me settle into my new home. Thanks to my Sales Advisor Sarah.R for making my experience as a first time buyer smooth and easy. I would highly recommend shared ownership and Plumlife.

First time buyers

We are first time buyers and have gone for shared ownership with PlumLife, Ian our sales advisor was very efficient and helpful. Always kept us in the loop & made sure everything moved along smoothly.

Would definitely recommend 👍

Ian was brilliant from first being introduced to getting the keys he was brilliant. All the team at plumlife always available to make the transaction easy. Highly recommended

Filthy dirty house presented to me upon completion. Constantly blaming builder who then blames subcontractor. Your piggy in the middle. So many snagging issues unresolved. Rude builder. Plumlife are not bothered.

I put in a complaint with Plumlife regarding a neighbour that was being noisy between the hours of 2 and 7 in the morning. I had tried to speak to the neighbour myself before going to Plumlife but I didn't really get anywhere.

It took Plumlife 2 months to get back to me regarding my complaint, and all they had to say was ask me if I had tried speaking to the neighbour which I already told them in my initial report that I did.

In the end, I sorted it out myself as Plumlife were not helpful in providing me signposting advice or providing support. The complaint was never resolved by Plumlife.

Regarding rent, Plumlife tried to increase my rent by 11.11% which is beyond ridiculous and not reasonable for the property. Many other tenants had problems with this also.

Don't go with Plumlife, avoid at all costs. I rented the property from the 2nd of October 2023, till 2nd of July 2025.

Ian was absolutely brilliant from the very first meeting to handing over the keys.
He was always on hand when ever we needed anything and was always super helpful.
I would recommend Ian to anyone looking into shared ownership he made the process run really smooth and took the stress away from us.
From the bottom of our heart Ian- Thank you for helping us with everything and finding our perfect dream home!

Amazing customer service!! Chris Vickers went above and beyond. Every time he said he would call back he did!! He chased everything for me and kept me updated with the process from start to finish!! He is truly an asset to the company!! Thank you so much again Chris for all your efforts with helping us!!

A really big thank you to Ian Burns, from the start of us buying our home right up until completion he has been brilliant, answered any questions we had big or small. Always took the time to speak to us when needed. He made the whole process stress free and easy for us. We're so very grateful for all his help. Thank you Ian! 😀

I am really impressed with Katrina at plumblife chorlton derwett ave she is so efficient and professional always answers all queries she a
Real asecet to plumblife 10 0f 10

My mother in law has sent several emails to plumblife and had nothing back. Recently bought a property no window cleaner, no cleaners are turning up to do corridors and stairwells. Now she cannot open her windows, and the best thing is a large bill has just come for outside gas and electric, cannot speak to anybody about this. Nobody replies.

A Truly Stress-Free Home Purchase Thanks to the Incredible Plumlife Team!
My husband and I recently completed our home purchase with Plumlife, and we cannot recommend them highly enough. From our very first inquiry right through to receiving the keys, the entire Plumlife team worked tirelessly to ensure our journey was not only smooth but genuinely stress-free.

Special thanks to Ian and Jo.

If you're looking to purchase a home and want a team that truly cares and goes the extra mile, look no further than Plumlife.