I invest in this company and ordered a jersey and non of which have been given to me, I am very frustrated because this was a year ago, these guys are scams and may God bless them with all they have d... See more
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Plus 260 tech is a company that has really helped me buy gadget accessories. I love the company’s organization and honesty. Their communication is equally impressive and they make me feel comfortable... See more
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First and foremost, I came to know about plus 260 through a workmate who bought an iPhone. This built confidence in me to order my ultra 23. The experience has been good despite a slight delay on deli... See more
Though I haven't received my order yet due to delays out of your control, I'm pleased to say that your customer services 're really excellent. Constant updates on the status of an order placed is th... See more
Company replied
Company details
- Electronics store
- also in
- Camera shop
- Computer Accessories Shop
- E-commerce service
- Mobile Phone Shop
- Phone repair service
Written by the company
Plus260 Tech Solutions, an award-winning business is a customer service company that also happens to specialize in electronics. With our headquarters being in Lusaka, Zambia, we stand as a distinguished e-commerce and electronics retailer. Our commitment lies in delivering premium technology products at prices within everyone's reach, coupled with a firm emphasis on outstanding customer service and rapid issue resolution. Our story began in 2017, when our Managing Director, Mr. Mbuyoti Muwela, answered the technology needs of his family and friends in Zambia while based in China. Officially registered as a business in May 2020, we swiftly expanded to cater to the escalating demand for affordable technology products throughout Zambia. Our growth trajectory and dedication to excellent customer service have earned us a prestigious reputation, leading to our recognition as the Best Start-Up E-commerce Business in Zambia in October 2022. We have proudly served over 7,000 individual customers and a broad spectrum of high-profile corporate clients, including SOS Children's Village, Impala Terminals Zambia, NHIMA, Itezhi Tezhi Power Corporation, NWASCO, BongoHive, and AIDS Healthcare Foundation Zambia. These partnerships have solidified our status as a trusted technology solutions provider. Our online presence is strong with more than 200,000 site visitors and over 20,000 products sold. Guided by Mr. Mbuyoti Muwela, the Chairman of the Board of Directors and Managing Director, our team of 19 proficient professionals excel in various areas such as customer service, procurement, marketing, technical support, web and graphic design, operations, delivery, and HR. At Plus260 Tech Solutions, our mission is not only to earn global recognition as an e-commerce service provider that enriches stakeholders' lives with inclusive, affordable services, but also to provide superior customer service and swift problem resolution. We envision a world where our economical e-commerce services and exceptional customer care enhance everyday life experiences, paving the way for a fulfilling lifestyle for everyone. Remaining unwavering in our commitment to core values of customer-centricity, quality assurance, integrity, teamwork, good citizenship, and personal accountability, our online store, www.plus260.store, offers a wide variety of products, from mobile phones, tablets, laptops, computers, cameras and their accessories, to an assortment of non-electronic items. Designed for optimal convenience, our online platform enables customers to purchase tech and non-tech items from their homes, offices, or on the go. We handle the delivery process, ensuring that products reach our customers' doorsteps at no extra cost. Our dedicated sales team, adept at swiftly resolving issues, is available online or in person at our store in Salama Park, Lusaka, Zambia, from Monday to Saturday. We strive to simplify the shopping process, guiding customers to high-quality and cost-effective products, thereby creating a rewarding shopping experience for all. - BELOW IS A LIST OF OUR PRODUCTS AND SERVICES - Cellphones and accessories - Tablets and accessories - Laptops and accessories - Computers and accessories - Cameras and accessories - Photography equipment - Headphones, Portable speakers and Sound bars - Printers and accessories - ICT devices and accessories - Various non electronic products. Get in touch with us if you will need our services.
Contact info
Ibex Hub Mall, Salama Park, Ibex Hill, Lusaka, Zambia
- +260971930623
- sales@plus260.com
- plus260.store
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Best Online Store
Quality products, great communication/parcel tracking and an awesome website. I have never been disappointed with any of my transactions.
I highly recommend!!!

Reply from Plus260 Tech Solutions
The customer service is unmatched as…
The customer service is unmatched as far as the Zambia service delivery is concerned.
The service is convenient and stress
The service is convenient and stress. What you order is what you get.

Reply from Plus260 Tech Solutions
Awesome 👏🏻
The fastest delivery 🚚 ever, best customer service in town and quickest response to emails & texts. I highly recommend shopping with plus260 all the time.👏🏻👏🏻

Reply from Plus260 Tech Solutions
Polite and concise
Polite and concise. I picked up my phone, my protector was fitted for me for free. My phone works perfectly, so does the laptop I bought on this site. Thank you.

Reply from Plus260 Tech Solutions
Loved my Toy Story case for my iPhone
Loved my Toy Story case for my iPhone. Keep up the good work and efficiency.

Reply from Plus260 Tech Solutions
Cable Purchase
Good communication and accomodating even when I had made a mistake with my order. 💯

Reply from Plus260 Tech Solutions

Reply from Plus260 Tech Solutions

Reply from Plus260 Tech Solutions
As usual best customer care I have ever…
As usual best customer care I have ever experienced in Zambia, I received the speaker in time despite being in the middle of nowhere. The quality is good, the sound is good too. Thank you. Will definitely call again.

Reply from Plus260 Tech Solutions
Overall
Overall, they are great and they value their customers. My concerns were heard and addressed very swiftly to my satisfaction.

Reply from Plus260 Tech Solutions

Reply from Plus260 Tech Solutions
Great service
I always get exactly what I ordered on time. I appreciate the budget friendly prices too

Reply from Plus260 Tech Solutions
The person I was communicating with on…
The person I was communicating with on instagram was so polite and very helpful. The first charger head I received wasn’t okay but you sent a replacement without any trouble which was amazing. I did like services from the first rider he was too busy to attend to me and rude the second one was polite

Reply from Plus260 Tech Solutions

Reply from Plus260 Tech Solutions
Customer service was really great
Customer service was really great! My phone arrived in record time! I was given constant updates during the shipment of my phone which was a calming experience.

Reply from Plus260 Tech Solutions
Quick feedback
Quick feedback! Accessible support! Managed to get a return on an item easy.

Reply from Plus260 Tech Solutions
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