PlusCover Reviews 63

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many people appreciate the quick response times and how effectively issues are resolved, often noting that repairs are completed promptly and to a high standard. However, some customers also noted dissatisfaction with certain engineers, describing them as rude, unprofessional, or dismissive. These isolated incidents involved issues like engineers arriving unannounced or displaying poor attitudes, which left a few people with a negative impression of the service.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting the professionalism, speed, and... See more

Staff

Consumers generally find staff to be positive. Many reviewers praise the friendly, helpful, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently covered my appliances have been so happy with the service. Sadly our dryer broke and an engineer came to try to repair it then due to it not being repairable it was replaced. Bedt cover out... See more

Company replied

Rated 5 out of 5 stars

I had quote saved, and phoned through as been with Domestic & General for donkey years. I was greeted by Oliver, who not only, reassured me, but because I am Priorty group, he was patient with me. I a... See more

Company replied

Rated 5 out of 5 stars

Great Service!! Washing Machine broke and they had an engineer here the next morning and it was fixed within 30min! Glad i've got all my appliances covered.

Company replied

Rated 5 out of 5 stars

I switched to pluscover after domestic and general more than doubled the monthly cost to insure my washing machine. PlusCover was a third of the price!! I was a little dubious changing from a well... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

63 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

No fuss repairs

I switched to pluscover after domestic and general more than doubled the monthly cost to insure my washing machine. PlusCover was a third of the price!! I was a little dubious changing from a well known brand, however after I have had to make my first call out I can say it was definitely worth it!!! There was no issue with the repair being booked in and carried out, the staff who organised the repair were friendly, helpful and just great (my office contact was Oliver) and the engineers professional and friendly and did a good job correcting the issue.

If you are thinking of switching, go for

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Plus Cover Experience

Used this company to insure my washing machine. The machine developed a fault a local engineer contacted me within a couple of days,fault was repaired quickly and efficiently, excellent service. Can only speak as I find.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Every time I call for report something…

Every time I call for report something they say it is not emergency and I have paid £129 for call engineer. I don’t recommend this company.

23 March 2026
Unprompted review
PlusCover logo

Reply from PlusCover

Hi Majid,

Thank you for your review.

Based on the details provided, we believe this may relate to a different company with a similar name, as the pricing described does not match a service we offer and we have been unable to locate any record of your details.

Kind regards,
Daniel Hughes

Rated 5 out of 5 stars

Very good service my gas oven broke…

Very good service my gas oven broke down I called pluscover explained the problem engineer Garry was sent out he ordered the part that was needed came back after few days and replaced it Thanks to Garry and pluscover 👍

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Ease of access to a person who guided…

Ease of access to a person who guided me through the the process every step of way spead in which my issue was delt with from speaking to Oliver who is extremely knowledgeable as is every member of the team my dishwasher was replaced within a couple of days and the only thing I had to which was send the serial number of my replacement new appliance to which Bill took the time to guide me through the process who was knowledgeable and professional took me through the process as I am not that good with tech and everyone was extremely patient with me so I would like to take the time to give Oliver Bill and everyone at plus cover a heart felt thankyou I highly recommend plus cover for there professional, kind team for all the patience and time to resolve my problems I would be truly lost without this cover on my appliances cover so glad I chose to come to plus cover as very friendly team everything was resolved extremely quick and efficient and all at extremely reasonable pricings for the cover and quality of service is second to non again HIGHLY recommend many many thanks Mr Knight

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing 5*

So glad I went with PlusCover! Cheap monthly cost to cover all my goods. Had to claim and a really friendly engineer John got our washing machine fixed on his first visit. Cannot recommend enough.

21 November 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thank you Harriet - it’s great to hear you were happy with our service.

Rated 5 out of 5 stars

Great Service!!

Great Service!!
Washing Machine broke and they had an engineer here the next morning and it was fixed within 30min!
Glad i've got all my appliances covered.

20 November 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thanks for the feedback! Glad we could get someone out quickly and get your machine sorted without any fuss.

Rated 5 out of 5 stars

Needed my washing machine fixed really…

Needed my washing machine fixed really happy with the quick service!

20 November 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thank you so much for the feedback Luis! We’re really glad we could get your washing machine sorted quickly for you.

Rated 5 out of 5 stars

Excellent service – problem resolved quickly and professionally

Excellent service – problem resolved quickly and professionally

I had a minor hiccup with my dryer repair, but Cover Plus handled it superbly. The initial issue was quickly addressed, and the follow-up service was prompt, professional, and efficient. My dryer is now working perfectly, and I’m very impressed with how quickly and effectively they resolved the situation. Highly recommend Cover Plus for their responsiveness and commitment to customer satisfaction!

20 November 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thank you for your feedback Gareth - we're glad we were able to get everything resolved and that your dryer is now working as it should. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Incredibly Impressed!

I had quote saved, and phoned through as been with Domestic & General for donkey years. I was greeted by Oliver, who not only, reassured me, but because I am Priorty group, he was patient with me. I am incredibly impressed with PlusCover software, quick, transparent and fluid. As soon as I put in model no, serial no, Oliver picked this up. It was amazing! Bonus to call through, without having to go through endless options! Now I have 3 appliances covered for virtually the price of one, fixed for 3 years 🤗

6 November 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thanks so much Judy! We’re thrilled you had such a positive experience with Oliver. We appreciate your trust and support!

Rated 5 out of 5 stars

Recently covered my appliances have…

Recently covered my appliances have been so happy with the service. Sadly our dryer broke and an engineer came to try to repair it then due to it not being repairable it was replaced.
Bedt cover out there. Everyone in the team is so helpful emails and calls are done by knowledgeable friendly staff to ensure support is provided to customers.

20 October 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thank you so much Sahar! We’re really pleased to hear you’re happy with the service and that our team could get everything sorted quickly for you.

Rated 5 out of 5 stars

Great service

Great service, fully communicated throughout process of having a repair carried out
Engineer was out with us the same day on both required occasions

10 October 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thanks Ben! Great to hear your repair was sorted promptly and everything went smoothly from start to finish.

Rated 5 out of 5 stars

Dishwasher broke and called Plus Cover

Dishwasher broke and called Plus Cover. Had it dealt with in 24 hours. Thanks for a great service!

1 July 2025
Unprompted review
PlusCover logo

Reply from PlusCover

Thanks Bradley! Great to hear your dishwasher was sorted so quickly - we really appreciate the feedback.

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