Plushshop Reviews 765

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, softness, and accurate representation compared to online pictures. Many people are thrilled with the detailed craftsmanship and the overall appeal of the plushies, often noting their impressive size and cuddliness. However, some customers also noted issues with delivery, with some experiencing significant delays or problems with tracking information. A few other people also felt that the quality of some items was not consistent, mentioning occasional defects like open seams or internal plastic components. While customer service is generally described as responsive and helpful, a minority of people reported difficulties with delivery services and communication regarding order status.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality, softness,... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of the... See more

Delivery service

Consumers find delivery service to be ambiguous, with some experiencing incredibly fast shipping, even days... See more

Order

Clients share ambiguous opinions on order experiences. Many customers express satisfaction, praising the... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the customer service for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering, shipping (with tracing) and Delivery are great. -1 star because 2 of the ordered plushies had defekts (open seams near and on the Tails) and i don't think this could have happend while s... See more

Rated 5 out of 5 stars

My daughter Marysia is absolutely delighted! The plushies are incredibly soft, beautifully made and look even better in real life. The material feels premium and the details are perfect. They did arr... See more

Rated 5 out of 5 stars

It was my first time buying something from them, but I had heard several good reviews and saw many adds. I was just waiting for the right character to become a plushie and when it did I didn't hesitat... See more

Rated 5 out of 5 stars

My plush just arrived and I’m OBSESSED!! It’s beautifully made, looks exactly like the picture and it was packaged well with little to no damage to the box from being shipped. I highly recommend this... See more


Company details

  1. Anime club

Written by the company

Welcome to PlushShop, the realm of bespoke Anime-Verse born just for you! At PlushShop, we pride ourselves on being the architects of uniqueness, offering a collection of handcrafted and customized anime products that transcend the ordinary. From custom plushies that capture the essence of your favorite characters to accessories that reflect your personal style intertwined with anime magic. PlushShop is your passport to a personalized anime universe.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

765 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I ordered the Domameow from Plushshop

It's so so much bigger and fluffier than I could imagine. I thought it wouldn't be in shape due to the vacuuming but no not at all! It's so so soft and a really good quality. It comes with accessories and doesn't smell bad. I love to cuddle it and it's so so huge! I'll definitely order another one!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Totally satisfied 🛹

OMG! Okay, I try not to be too excited!
My plushes are amazing!
I ordered Rekimeow and Langameow and they are in perfect condition!
I’m so happy, thank you very much!
(They both were pre-orders and they came together within the schedueled time!)

11 December 2025
Unprompted review
Rated 1 out of 5 stars

I purchased on 5th November

I purchased on 5th November, I have no tracking number and no replies to my emails after spending nearly £100 on plushies and postage...I only wanted answers and products...please reply and reassure me that this is not a scam.

10 December 2025
Unprompted review
Plushshop logo

Reply from Plushshop

Dear Customer,

Thank you for your support to order with us. Your order was ready to ship within 2 days and we will send u email for the tracking no. after shipping.
Pls understand that there is one pre order item in your order which take around 30 days to prepare, and we had put the pre order info at the product page when u made the order. So sorry for misunderstanding and keep you waitting.
You are always welcome to contact with our service team at service@plushshop.com, we will be always ready to support.
Thank you so much.

Rated 4 out of 5 stars

Super cute little guy!!

I try to buy as much Gi-hun merch as I can since he has so little, and this little chibi guy was such a great addition to my collection!! He’s stuffed very well, has a very fitting expression, and the fabric his hair is made of is super soft! He came with 3 different types of attachable keychains too :) Overall, my only critique is that it’d be cool if his hair color matched up a bit better with his Meow plush; however, in real life the brown hair on this plush does appear a little darker than expected to me, so it’s not too jarring! Other than that, I couldn’t be happier <3

9 December 2025
Rated 5 out of 5 stars

Love them

Recently bought 2 plushies from them.

They arrived quicker than i expected. And to my surprise very soft. They are adorable and i love them.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Quality Plushies — My Kid Is Obsessed!

The Plush Shop absolutely deserves five stars! I ordered a few plushies, and they were even better than I expected. Super soft, great quality, and exactly like the photos. My kid loved every single one — they’ve already become bedtime favorites!

Shipping was quick, the items were packaged well, and everything arrived in perfect condition. You can tell this shop really cares about what they sell, and the attention to detail shows.

If you’re looking for adorable, well-made plushies that kids truly love, The Plush Shop is a must. We’ll definitely be ordering again!

9 October 2025
Rated 5 out of 5 stars

Shadow milk meow!!!

It's literally so cute and soft. I love it. We had some unexpected issues with the delivery, in fact there is no second delivery and they send the package away and don't return it to you, But customer service is super friendly and willing to give you half the price with a discount coupon. I'm very happy!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful plushies and one very happy daughter!

My daughter Marysia is absolutely delighted! The plushies are incredibly soft, beautifully made and look even better in real life. The material feels premium and the details are perfect.
They did arrive a bit wrinkled, but that’s easy to fix and doesn’t change how amazing they are. Marysia loves them and hasn’t put them down since. Highly recommended!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Reliable company

Great communication. True to their word on time to dispatch. Shipping was extremely fast to New Zealand.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Great plushies

Plushies came well securely packed,
Shipment was quite fast.
Thank you for the additional things like badge of Sonic and Amy

17 November 2025
Rated 5 out of 5 stars

Awesome Plushies

I got the N Meow and Uzi Meow basically right when they came out and have absolutely loved them. Have brought them with me basically everywhere I go and they make anyone who sees them smile.

Love the size of them, they're perfect for hugging and resting my head on them while sitting.

Very soft and huggable, very much recommended for anyone looking for a large and loveable plushy.

25 November 2025
Unprompted review

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