Great Way to Lose Money Paid for something last month and emailed repeatedly for updates with no response. There's no number but they wouldn't be helpful if you could speak to someone. The only thi... See more
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The item was as described but delivery was the problem. This seller used counterfeit stamps to post the item. This delayed the item and had to pay the postage again. The royal mail sorting offi... See more
Order wasn't sent next day as expected after spending 1/3rd of the cost on delivery. Nothing delivered for a week now. No reply to multiple emails. Thankfully my email was a relatively small amount.
Placed an order on their website that claims next day delivery weeks ago. No delivery. Tried calling and emailed several times. No reply. Escalated to credit card company for refund.
Company details
Contact info
66 Great North Way, NW4 1HS, London, United Kingdom
- 02034687031
- sales@plutodirect.co.uk
- plutodirect.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fast and prompt service
I ordered my parts on 28Dec evening and received them on 30Dec morning. Excellent and efficient service. Thanks :)
Item not received
I paid 3 times the price of minimum shipping to get extra fast shipping (1-2 days) and 7 days later no sign of the item. No response from their customer service to my email and their landline is disconnected.
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