0 star review! Awful company, had an account with them and opted out when they decided to add a membership fee. My account has laid dormant for over two years however today randomly they d... See more
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A subscription that I ended in December was reactivated and €6.99 was taken from my bank account. I haven't used the card in months and had cancelled payment and no payment was taken in January or F... See more
They wanted to charge me for subscription even I am closing my account for few months now. They always want to more information about closing and don't want to close my account. Even today - they want... See more
I have been an og member of the plutus shop for many years. Rising through the ranks I have attained a great status. I have gone to many of the plutus club get together and have met the highest member... See more
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Company details
Written by the company
Plutus is a cutting-edge finance app that lets you manage/convert/spend both crypto and fiat from the same banking-like dashboard.
Contact info
Heathman's Rd, Fulham, SW6 4TJ, London, United Kingdom
- info@plutus.it
- plutus.it
You should know
1.6
Bad
2K reviews
Replied to 14% of negative reviews
Typically replies within 2 weeks
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Got charged for giftcard but never received it.
I tried to order a gift card within the plutus app. I got charged €4 fees (which is a bit excessive, but for a €10 gift card it's still a good deal).
However, the gift card creation remains in state "created", for over a month now.
Plutus support is uncapable or unwilling to help/fix this issue or refund the order. It's only €4 but for some reason that's too much for them to compensate.
This is of course a red flag - a payment system that takes your money and doesn't deliver and then hides behind the development team. Better stay away from this - it's either financially or technically (or both) not to be trusted.
14 December 2024
Unprompted review
Reply from Plutus.it
Hi,
Each utility (PlutusGifts, PlutusMiles, PlutusTravel, PlutusSwaps) is designed to provide real-world value for your PLU rewards, and we continuously monitor their performance. Since these utilities are still in their MVP stage and rely on third-party partnered services, occasional service interruptions may occur.
Our team is actively working to enhance these features based on customer feedback. If you're experiencing an issue with any utility, please contact customer support with the details so we can investigate and resolve it promptly.
Reply from Plutus.it
Hi,
I’d like to clarify that Plutus has been actively delivering innovative financial solutions for nearly a decade. With a dedicated team of 60+ employees and a growing community of over 125,000 customers, we are committed to providing real value to our users.
We take claims like these seriously, as they do not reflect the experience of the vast majority of our customers. If there’s been any misunderstanding or specific concern about your account, please don’t hesitate to reach out to our support team so we can address it promptly.
Unfortunate scheme
I'm giving Plutus one star because the ecosystem is fundamentally flawed. They promise features like a DEX that never materialize, and they keep changing the terms, retroactively devaluing the PLU token. The token's value has tanked, and it feels like they're manipulating the system to their benefit, not ours. They also censor any criticism, which is a red flag. The ecosystem is mismanaged and lacks transparency. Stay clear if you value your investments.
9 January 2025
Unprompted review
Reply from Plutus.it
Hi,
At Plutus, our primary goal is to create a fair, rewarding, and sustainable ecosystem for all our customers. We understand that adjustments can be challenging, but every decision is guided by data and aimed at strengthening the overall business and ecosystem.
We want to clarify that we have not applied our updated Terms & Conditions retroactively to users' PLU balances. All previously rewarded PLU remains intact and fully available for redemption or payout. Our updates introduce governance over specific PLU features moving forward, ensuring platform integrity. If you have any concerns, our support team is happy to assist.
PLU is designed as a utility token, earned through everyday spending and used within the Plutus app for stacking, swapping, or redeeming real-world benefits. From 2025 onward, the in-app value of PLU will be directly tied to its utilities, which currently provide a minimum tangible value of £10.
Please note the following points for clarity:
- External market conditions do not reflect the true value of PLU, as they are driven by trends and do not affect your ability to use PLU within the app to redeem for the £10 tangible value offered to all our customers.
- We do not influence or make recommendations regarding the external use of PLU on third-party platforms and strongly advise against it.
- Our founding principle is to let people earn tokenised rewards, reflected in our marketing slogan, 'Don’t buy it, earn it.'
We strive to maintain an open and respectful dialogue with our community. While we do not condone the spread of misinformation or FUD (fear, uncertainty, and doubt), we actively encourage constructive feedback across appropriate channels.
Our goal is to foster a positive and productive environment for all customers, and we remain committed to listening and improving based on genuine input.
Poor support and unacceptable delays
I’ve been a loyal Plutus user, but my recent experience has been nothing short of frustrating. On December 29, 2024, I initiated a swap for 12 EUR, which was supposed to exchange 16 PLU. Instead, 16 PLU were deducted from my wallet, and I never received the 12 EUR. This left me with 0 EUR in my account.
It has now been over a week since I reported this issue (ticket #328283), and Plutus has yet to provide a resolution or even a concrete timeline. Despite multiple follow-ups and sharing all the necessary details, including screenshots, the only responses I’ve received are vague updates saying the developers are “investigating.”
What’s even more disappointing is how slow and unresponsive Plutus has been during this critical time. Other financial platforms I use have been far more efficient and communicative, even during the holiday period.
I expect better from a company that handles finances. Issues like these erode trust, and I’ll be reconsidering my relationship with Plutus going forward.
Avoid this service if reliability and customer support are important to you.
29 December 2024
Unprompted review
Reply from Plutus.it
Hi,
Each utility (PlutusGifts, PlutusMiles, PlutusTravel, PlutusSwaps) is designed to provide real-world value for your PLU rewards, and we continuously monitor their performance. Since these utilities are still in their MVP stage and rely on third-party partnered services, occasional service interruptions may occur.
Our team is actively working to enhance these features based on customer feedback. If you're experiencing an issue with any utility, please contact customer support with the details so we can investigate and resolve it promptly.
We’re currently experiencing high support volumes, and our team is working diligently to resolve each case as quickly as possible. Due to the volume, many similar inquiries have received grouped responses. However, as the transition ends, we recognise that every customer deserves a personalised response, and we’re carefully addressing each inquiry in the order it was received.
If you have a ticket and haven't received a group response, rest assured that your case has been logged and will be handled by our specialists as soon as possible. For immediate assistance with common questions, our Help Center offers solutions to many frequently asked issues.
We appreciate your understanding and patience as we work through this busy period to ensure each customer gets the attention they deserve.
You will lose money
I know my way around Crypto but this company is an absolute shambles.
They charge huge fees and lock your money in behind ridiculous made up rules.
It would not surprise anyone if the CEO of this company”business” ends up in prison.
Worst mistake I’ve ever made with crypto is this.
7 January 2025
Unprompted review
Reply from Plutus.it
Hi,
A declined payout can happen for several reasons, such as PLU earned from ineligible transactions (e.g., refunded items) or problems with your account activity. If it’s due to account activity, we recommend reviewing the email instructions provided and actively engaging with our in-app features for 30-days before trying again. Once your account status improves, your PLU Payouts will be approved.
Plutus offers its unique reward services for a low-cost monthly plan starting at just £/€6.99. The fees for additional services help maintain a sustainable rewards ecosystem for all customers.
When considering fees for third-party payouts, remember the exceptional rewards you receive. For just £/€6.99 per month, a 33% payout fee is reasonable, as external use of rewards impacts sustainability. Even with the fee, you still get more value—for example, paying £/€6.99 plus the 33% payout fee can cover your subscription and more when PLU is used for prohibited services. We understand this, which is why a fair fee is charged to shift towards in-app use—protecting customers and creating a more sustainable rewards system for all.
For PlutusGifts, PLU was earned at a $1 rate, with brands offering 0% fees, making each PLU worth £/€10 in-app. With PlutusGifts, swapping $1 rewards for a £10 gift card costing £/€5 or more is an amazing deal. Even after fees, you still pocket £/€5 to £/€2 in savings, offering unbeatable value for rewards earned at a $1 rate.
We apply the same logic to PlutusSwap—since rewards are earned at a $1 rate, bulk swapping for £/€10 emissions rate is not possible. That’s why we have limits and fees, ensuring sustainability while offering unique features like card balance top-ups, a benefit that doesn’t exist elsewhere.
Rest assured, now that the transition is complete and we have achieved fair-balanced emissions and redemptions across all key utilities, the next step is to match these rates on PlutusSwap in Q2.
Please Note: Fees support our ability to provide better features, enhance service quality, and protect sustainability, ensuring long-term value for our customers.
Plutus: A 🚨SCAM🚨 Project That Disappoints Its Users
Plutus has once again demonstrated why it’s increasingly regarded as unreliable. The project initially promised users a straightforward offer: one €10/£10 gift card for every 1 PLU token. However, the reality was far different. Users ended up being charged an additional €8/£8 in service fees, effectively devaluing the offer.
They also marketed "free withdrawals" for stackers as a key benefit. But what did users actually get? Withdrawal fees exceeding 33%! The withdrawal process itself is unreasonably long, taking two months to complete. This delay seems deliberately designed to force users into maintaining their subscription for those two months, as any lapse leads to declined withdrawals.
Customer support is another letdown, offering generic, copy-paste responses that fail to address specific issues or concerns.
Even if you successfully withdraw, continuing with Plutus introduces further frustrations. Selling your PLU tokens is apparently against their rules, putting users at risk of account bans. Worse yet, they appear to operate in a covert manner: some users report that Plutus allows them to continue using the service, only to later claim rule violations during the next withdrawal attempt. This effectively allows them to seize funds without clear communication or justification.
Plutus also silences dissent on its social media platforms. Discussions or critiques, even if respectful, are quickly censored. For example, a simple statement like, "As long as it hasn’t happened, it’s not true—prove me wrong," has resulted in permanent ban. Even neutral or skeptical comments are forbidden unless they explicitly praise the project, creating an echo chamber of false positivity.
In summary, Plutus appears to rely on deceptive practices, hidden fees, and arbitrary rules to exploit users while suppressing criticism. Their promises of benefits for stackers and users are misleading, their customer service is ineffective, and their social platforms are tightly controlled to avoid accountability. Proceed with extreme caution if considering this platform—many have learned the hard way.
7 January 2025
Unprompted review
Reply from Plutus.it
Hi,
Plutus offers its unique reward services for a low-cost monthly plan starting at just £/€6.99. The fees for additional services help maintain a sustainable rewards ecosystem for all customers.
When considering fees for third-party payouts, remember the exceptional rewards you receive. For just £/€6.99 per month, a 33% payout fee is reasonable, as external use of rewards impacts sustainability. Even with the fee, you still get more value—for example, paying £/€6.99 plus the 33% payout fee can cover your subscription and more when PLU is used for prohibited services. We understand this, which is why a fair fee is charged to shift towards in-app use—protecting customers and creating a more sustainable rewards system for all.
For PlutusGifts, PLU was earned at a $1 rate, with brands offering 0% fees, making each PLU worth £/€10 in-app. With PlutusGifts, swapping $1 rewards for a £10 gift card costing £/€5 or more is an amazing deal. Even after fees, you still pocket £/€5 to £/€2 in savings, offering unbeatable value for rewards earned at a $1 rate.
We apply the same logic to PlutusSwap—since rewards are earned at a $1 rate, bulk swapping for £/€10 emissions rate is not possible. That’s why we have limits and fees, ensuring sustainability while offering unique features like card balance top-ups, a benefit that doesn’t exist elsewhere.
Rest assured, now that the transition is complete and we have achieved fair-balanced emissions and redemptions across all key utilities, the next step is to match these rates on PlutusSwap in Q2.
Please Note: Fees support our ability to provide better features, enhance service quality, and protect sustainability, ensuring long-term value for our customers.
We’re currently experiencing high support volumes, and our team is working diligently to resolve each case as quickly as possible. Due to the volume, many similar inquiries have received grouped responses. However, as the transition ends, we recognise that every customer deserves a personalised response, and we’re carefully addressing each inquiry in the order it was received.
If you have a ticket and haven't received a group response, rest assured that your case has been logged and will be handled by our specialists as soon as possible. For immediate assistance with common questions, our Help Center offers solutions to many frequently asked issues.
We appreciate your understanding and patience as we work through this busy period to ensure each customer gets the attention they deserve.
Plutus provides regulated services through our licensed banking partners and has an established legal and compliance department that adheres to all necessary guidelines to protect customers. All our terms are sent out with 30 days' notice, with recent updates requiring customer action before further use. We've built a clear framework for PLU rewards designed for long-term sustainability. The terms for stacking, utilities, and payouts are outlined in our Terms & Conditions to ensure full transparency.
Our ownership structure follows standard loyalty reward program practices—PLU remains Plutus property while in your in-app rewards balance and becomes yours once transferred to your external wallet via payout fees. This setup allows us to maintain the ecosystem's integrity while giving you flexible options for your rewards.
Our communications team ensures that any changes are communicated in advance via email, in-app notifications, and our blog. All updates are intended to improve the platform experience and support a sustainable rewards system for all.
For any specific questions about your account or rewards, our support team is available to provide personalised assistance and clarification.
Blocked all my withdrawals
Blocked all my withdrawals. And gift cards have a 80% +1 PLU fee. This is scam.
5 January 2025
Unprompted review
Reply from Plutus.it
Hi,
PLU can be redeemed to unlock significant discounts on gift card purchases. For example, you can purchase a £10 gift card for as little as £3 to £8, depending on the volume of gift cards you’re purchasing. This approach ensures that all customers get access great value while maintaining a sustainable system for everyone.
To clarify, PLU payouts were temporarily restricted for a very small number of accounts that significantly breached our Terms & Conditions. These measures were necessary to uphold the fairness and integrity of our rewards programme. However, we’re pleased to confirm that any temporary restrictions on PLU payouts have now been lifted, and you are free to request a payout at your convenience.
We kindly request that moving forward, you adhere to our Terms & Conditions. If you have any questions on this topic, please contact Support and we’ll help guide you.
The full service is a scam!
It has been a good experience at the beginning, until it turned out to be a scam.
No possibility to withdraw PLU for more than a year.
Continuous upgrades with promises of more convenient services. As a result, all the offers use the same click-bite approach that promote more and more rewards, until they do not allow you to claim what they promised.
There is no perk to collect PLU if you are not allow to withdraw, use or exchange.
No transparency in the operations and no trust in the promises.
Be aware that you will not be able to withdraw your PLU!
The justification is the upgrade of the services provided to ensure a better quality service to customers, that will never end!
26 July 2024
Unprompted review
Reply from Plutus.it
Hi,
A declined payout can happen for several reasons, such as PLU earned from ineligible transactions (e.g., refunded items) or problems with your account activity. If it’s due to account activity, we recommend reviewing the email instructions provided and actively engaging with our in-app features for 30-days before trying again. Once your account status improves, your PLU Payouts will be approved.
Plutus committed to delivering key utilities from our community-voted whitepaper in Q3 2024, and we not only met but exceeded expectations by delivering more than promised in just a single quarter. See 2024 achievements: https://www.plutus.it/blog/a-look-back-at-2024-and-whats-next-3#:~:text=After%20months%20of%20meticulously%20planning%2C%20we%20released%20the%20Whitepaper%20in%20Q3%202024%2C%20approved%20by%2063%25%20of%20the%20community%20vote.%20We%20then%20committed%20to%20delivering%20its%20core%20features%20in%20Q4%3A
Each of these features is unique and sets Plutus apart from other rewards systems.
The speed of development and execution of Q4 utilities and the 2025 transition solidify Plutus as the leading community-focused business in Web3 and Fintech.
For example, with PlutusGifts, we promised a select few brands but delivered over 300 across the UK and EU. While not all brands are free, we’ve provided £/€10 intrinsic value across 5 brands in each region, with more to come in 2025.
We understand some users may be disappointed, expecting everything to be free. However, as a business that provides valuable services loved by thousands, a fair fee is necessary to support the ongoing delivery of promised features that are now live.
See usage data: Emissions & Redemptions Anchor: https://t.co/jMTQLtlph6
Plutus - Promising Lying Untrustworthy Thieving Unfair Scam
You don’t need to look any further than the CEO’s tweets to see what’s happening at Plutus right now. The company is in full panic mode, and their leadership has resorted to blaming customers for “playing the system” they created. That alone should be a huge red flag, but let me break down my experience over the past three years to give you a clearer picture.
Plutus was originally marketed as a cashback platform where you’d earn PLU tokens, which could realistically only be sold for fiat. That was the entire point. Then they realized this wasn’t sustainable, but instead of making clear adjustments, they delayed, misled users, and let the problem snowball. Now, after years of avoiding responsibility, Plutus has flipped the script completely.
Overnight, selling PLU became a crime. Users were suddenly labeled as “unproductive” and “violators,” while PLU was magically rebranded as a “utility token.” For years, PLU had no actual utility, so this switch was not only unplanned but also forced onto users without warning. They’ve now resorted to extortion, forcing users to buy more PLU to keep account access or avoid ridiculous fees. Those who don’t comply are punished and blamed for everything wrong with the platform.
And the “utility” they’re now offering? Gift cards with fees so high they reach 90% after a few uses, miles that most users don’t care about, and a swap feature that takes half the value of your PLU as a fee. These features aren’t even available to all users. They’re being rolled out in limited batches while Plutus bombards users with emails asking them to upgrade or buy more PLU to gain access.
On top of all this, the CEO has been insulting users, censoring discussions on social media, and alienating even loyal ambassadors and moderators. The Discord server and Reddit are practically dead zones, with anyone who criticizes the company getting banned.
No one who bought PLU, held onto it, and trusted this platform has come out ahead. The only users who might’ve broken even are those who sold PLU when it still had value. Ironically, these are the exact people Plutus now scapegoats as the reason for its failures.
At this point, it’s clear Plutus is failing as a company. They are scrambling to change their entire model while exploiting what remains of their user base with outrageous fees and manipulative tactics. If you’re thinking about using Plutus, don’t. This company has been a nightmare to deal with, and it’s a perfect example of what happens when leadership is completely out of touch and refuses to take accountability.
2 January 2025
Unprompted review
Reply from Plutus.it
Hi,
Our CEO, Danial, has been vocal in crypto since 2012, openly addressing industry challenges and safeguarding our platform for loyal users. If his content isn’t for you, feel free to unfollow or block.
We strive to maintain an open and respectful dialogue with our community. While we do not condone the spread of misinformation or FUD (fear, uncertainty, and doubt), we actively encourage constructive feedback across appropriate channels.
Our goal is to foster a positive and productive environment for all customers, and we remain committed to listening and improving based on genuine input.
Plutus provides regulated services through our licensed banking partners and has an established legal and compliance department that adheres to all necessary guidelines to protect customers. All our terms are sent out with 30 days' notice, with recent updates requiring customer action before further use. We've built a clear framework for PLU rewards designed for long-term sustainability. The terms for stacking, utilities, and payouts are outlined in our Terms & Conditions to ensure full transparency.
Our ownership structure follows standard loyalty reward program practices—PLU remains Plutus property while in your in-app rewards balance and becomes yours once transferred to your external wallet via payout fees. This setup allows us to maintain the ecosystem's integrity while giving you flexible options for your rewards.
Our communications team ensures that any changes are communicated in advance via email, in-app notifications, and our blog. All updates are intended to improve the platform experience and support a sustainable rewards system for all.
For any specific questions about your account or rewards, our support team is available to provide personalised assistance and clarification.
DO NOT USE PLUTUS
I'll add my review to the list. Plutus is a scam and they are censoring people who express themselves on their socials.
They make unannounced policy changes all the time or without notice and the community managers are clowns. Bye
Edit 02/05/2025, get out of this project while you can. Support is non-existant, they threaten you with bans and whatnot. This business is dangerous.
31 December 2024
Unprompted review
Reply from Plutus.it
We strive to maintain an open and respectful dialogue with our community. While we do not condone the spread of misinformation or FUD (fear, uncertainty, and doubt), we actively encourage constructive feedback across appropriate channels.
Our goal is to foster a positive and productive environment for all customers, and we remain committed to listening and improving based on genuine input.
I’d like to clarify that Plutus has been actively delivering innovative financial solutions for nearly a decade. With a dedicated team of 60+ employees and a growing community of over 125,000 customers, we are committed to providing real value to our users.
We take claims like these seriously, as they do not reflect the experience of the vast majority of our customers. If there’s been any misunderstanding or specific concern about your account, please don’t hesitate to reach out to our support team so we can address it promptly.
Plutus began as a promising company…
Plutus began as a promising company with unique offerings. Over the past 2 years they have made multiple u-turns with their business plans, which have changed direction every couple of months. This has left users utterly confused and losing all trust. Plutus has reached new lows with censoring all criticism on their social media channels, actively insulting their customers, illegally retroactively applying unfair terms and conditions, not fulfilling the service purchased through subscription, withholding customers earned funds. Many users like myself are now in the process of taking the company to court. Please do not use this company, it is a dangerous scam.
30 December 2024
Unprompted review
Reply from Plutus.it
Hi,
In recent months, we’ve taken important steps to ensure the sustainability of our rewards programme. Our latest white paper outlines new utilities like swapping PLU for card balance, air miles, gift cards, and travel discounts—enhancing its practical use.
Alongside this, initiatives such as FUEL (a small transaction tax) help recycle PLU back into the Rewards Pool. We've been working alongside Ernst & Young (EY), a Big Four accountancy firm, to ensure the robustness of our model.
If you have any questions on this topic, please contact Support and we’ll help guide you.
plutus needs to keep up with their promises
I was flagged as a potential violator of the terms of service due to frequent crypto withdrawals.
In November, I was informed via email that my account functions would be reinstated this month. However, I still do not have access to the Swap feature.
The email stated:
“Account Access Restored
Your payout requests are reinstated, and as a goodwill gesture, your PLU audits are being fast-tracked to provide faster access to PlutusSwap and other utilities next month. No need for third-party payout; get real value in-app.”
Additionally, I was told that all eligible users would regain access to Swap functions by now. Despite this, it appears I am still not considered eligible unless I receive further communication.
Responding on their comment below. I already had a ticket. However, upon asking why my reinstated access has been not processed, I received the response that I am still under investigation like I did a criminal offence. This is not how you treat paying customers.
30 December 2024
Unprompted review
Reply from Plutus.it
Hi CE,
To clarify, PLU payouts are disabled only in cases where accounts were flagged for significant breaches of our Terms & Conditions, which are in place to protect the fairness and integrity of our rewards programme. However, we’re pleased to confirm that any temporary restrictions on PLU payouts have now been lifted, and you are free to request a payout at your convenience.
We kindly request that moving forward, you adhere to our Terms & Conditions.
We're thrilled to share that PlutusSwap is being launched in phases, with the first wave now live for EEA customers.
If you have any questions on this topic, please contact Support and we’ll help guide you.
Nice Customer Service!
29 December 2024
Unprompted review
Reply from Plutus.it
Hi Konstantin,
Thank you for your feedback! I’m glad to hear you had a positive experience with our Customer Support team.
If you need anything else, feel free to reach out—we’re here to help!
Absolute scam and the CEO Danial blocks…
Absolute scam and the CEO blocks you if you call him out on it on X. So much promise but the company is a Ponzi scheme. Do not invest or go near this. The fees charged on all gift cards are extortion and airmiles offered can be purchased direct with the supplier cheaper, cashback on hotels is also better on more established sites. Jack of all trades and master of none. Been paying subs for over 3 years and the CEO treats you like you mean nothing to the community as he is unwilling to engage in dialogue. Such a shame as it had a lot of hope but please do not waste your time and money. PLUTUS asked me to remove some sentences which I obliged.
2 January 2025
Unprompted review
Reply from Plutus.it
Hi Ryan,
Our CEO, Danial, has been vocal in crypto since 2012, openly addressing industry challenges and safeguarding our platform for loyal users. If his content isn’t for you, feel free to unfollow or block.
I’d like to clarify that Plutus has been actively delivering innovative financial solutions for nearly a decade. With a dedicated team of 60+ employees and a growing community of over 125,000 customers, we are committed to providing real value to our users.
We take claims like these seriously, as they do not reflect the experience of the vast majority of our customers. If there’s been any misunderstanding or specific concern about your account, please don’t hesitate to reach out to our support team so we can address it promptly.
A classic bait and switch
This initially seemed like a promising offering in the cryptocurrency space. Marketed as a cashback card rewarding users with PLU tokens, it has since implemented new, retroactive rules that make withdrawing earned PLU difficult and costly.
This is a classic bait-and-switch tactic. The current offerings aren't worth the associated costs. I strongly advise against using this service. The value of PLU is rapidly declining, and the terms keep changing.
I successfully withdrew my remaining PLU weeks ago, but the process took two weeks. I've written off the remaining 30+ PLU and canceled my subscription.
17 October 2024
Unprompted review
Reply from Plutus.it
Hi Marcus,
In recent months, we’ve taken important steps to ensure the sustainability of our rewards programme. Our latest white paper outlines new utilities like swapping PLU for card balance, air miles, gift cards, and travel discounts—enhancing its practical use. Alongside this, initiatives such as FUEL (a small transaction tax) help recycle PLU back into the Rewards Pool. We've been working alongside Ernst & Young (EY), a Big Four accountancy firm, to ensure the robustness of our model
Don’t apply for a plutus card. Waste of time. Poor service
Don’t apply for a plutus card, they will ask for all your life details from your birth to these days, to be able to create an account. That is not KYC registration, that is a complete biography or your life they ask for. Be prepare to be asked your underwear color and to give them a blood test and urine test. Poor service. I set up 3 other crypto cards in less than 2 minutes only with KYC informations. Don’t waste your time with them.
26 December 2024
Unprompted review
Reply from Plutus.it
Hello F,
We appreciate your feedback regarding the KYC verification. Please understand that KYC verification is a legal requirement mandated to safeguard the security and integrity of our platform. We prioritize the security of our users and strive to comply with all necessary regulations to ensure a safe environment for everyone.
I was once a loyal user
I was once a loyal user, but lately, Plutus feels restrictive and lacks transparency. Many promised features haven’t appeared, and moving your own funds can be cumbersome. There are better alternatives out there—skip this one.
25 December 2024
Unprompted review
Reply from Plutus.it
Hello,
In recent months, we’ve taken important steps to ensure the sustainability of our rewards programme. Our latest white paper outlines new utilities like swapping PLU for card balance, air miles, gift cards, and travel discounts—enhancing its practical use. Alongside this, initiatives such as FUEL (a small transaction tax) help recycle PLU back into the Rewards Pool. We've been working alongside Ernst & Young (EY), a Big Four accountancy firm, to ensure the robustness of our model.
PLEASE DO NOT MAKE THE MISTAKE OF JOINING PLUTUS
If you really feel the need and are taken in by the hype google the below,I have not posted there but can confirm what they say is 100% true You're rewards will be trapped ,you end up having to pay cash in, to get out then be refused (by there countless rules and there are many !!!),even after paying 33% fee!!! in cash.Oh and the cash paid in cannot be paid back to your Bank, so you will have to use the card to spend you.re fee money.I have walked away in loss as i felt like a Hostage.This is not what crypto is about .I have been a subscibed member for over 2 years and the way they are treating their customers is bad,very Bad,you,ve been warned.Google redditcom r Plutus Uncensored
1 September 2024
Unprompted review
Reply from Plutus.it
Hello Ash,
In recent months, we’ve taken important steps to ensure the sustainability of our rewards programme. Our latest white paper outlines new utilities like swapping PLU for card balance, air miles, gift cards, and travel discounts—enhancing its practical use. Alongside this, initiatives such as FUEL (a small transaction tax) help recycle PLU back into the Rewards Pool. We've been working alongside Ernst & Young (EY), a Big Four accountancy firm, to ensure the robustness of our model
I have always said it
I have always said it, run from anywhere you hear PLU. When they began, they started out as being very great but in recent times, the service has been nothing to write home about. Ranging from failed withdrawals, to lagging website. The experience is no more enjoyable for me. There are good companies out there like S.U.N. I would be closing my account here and never coming back again
20 December 2024
Unprompted review
Reply from Plutus.it
Hello Alan,
In recent months, we’ve taken important steps to ensure the sustainability of our rewards programme. Our latest white paper outlines new utilities like swapping PLU for card balance, air miles, gift cards, and travel discounts—enhancing its practical use. Alongside this, initiatives such as FUEL (a small transaction tax) help recycle PLU back into the Rewards Pool. We've been working alongside Ernst & Young (EY), a Big Four accountancy firm, to ensure the robustness of our model
Plutus - Review - Response to their response to me on TrustPilot
Hello,
I am doing one more review in response to the last Plutus.it response to the TrustPilot review of mine.
Plutus - has tried to censor my review before that one, by trying to have me eliminate names, such as the "CEO" name. In their response, they included the CEO name, which was supposedly a "private information", so they tried to use that to counter me with the TrustPilot ToS, which seems contradictive now with their response, if it was too bad to be public.
They mention that Danial has been public in the crypto sector since 2012, addressing industry challenges and safeguarding their platform.
However, as we know now, Plutus is no longer "crypto", considering they have tried so hard to restric their users to the app, by not allowing them to withdraw, they advertised something and changed with retroactive ToS changes. Many people lost a lot of money, as Plutus pretty much does "promotions" to make people "buy PLU" in the open market, "crypto" yes, despite them not wanting to promote such kinda, but they seem to contradict themselves all over.
And the last problem, they ask me to block or unfollow the CEO, the problem is, when someone already made too much harm to the users & people in general, such as, whether with "way too extensive fees" or changing the rules of the product and so on, I start more of a investigation and I rather fight a "scam" which is what Plutus has turned into, if it wasn't a "scam" since the beginning, the type of "we give you something in the beginning, to make as many come in, but then we start taking it away in order to not let you withdraw and vice versa", it's important to mention they mention PLU Payouts are enabled, although, they take a long time to pay and many times they don't pay it at all and they ask for FIAT, a big percentage based on the withdrawal and then the user just waits in a loop.
So no, Plutus, we are here to fight a "scam" even if you try to silence us by banning accounts, suspending them or bashing, humiliating and throwing people down on social media, as you've been doing on X, Discord, etc.
24 December 2024
Unprompted review
Reply from Plutus.it
Hello Angel,
I’d like to clarify that Plutus has been actively delivering innovative financial solutions for nearly a decade. With a dedicated team of 60+ employees and a growing community of over 125,000 customers, we are committed to providing real value to our users.
We take claims like these seriously, as they do not reflect the experience of the vast majority of our customers. If there’s been any misunderstanding or specific concern about your account, please don’t hesitate to reach out to our support team so we can address it promptly.
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