I paid for new and they sent a used item. It was at the end of their life which may have influenced their action. I finally got a credit note contribution just before they went under. A sad loss and s... See more
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See what reviewers are saying
I didn't end up keeping the unit - a B-stock Yamaha DM3 mixer - as the workflow was too basic and it would ideally need a Dante to make it worthwhile at all. PMT's returns service was fantastic an... See more
We had no knowledge at all about the guitar we wanted to buy for our daughter on her 18th. The chap I spoke to was phenomenal!!! Worked to our budget, collected information about our daughter to m... See more
Good price & everything looks fine. The box the power brick was in was a bit battered although it was packaged well. Unfortunately let down by the Parcelforce 48hr service which meant the recipient di... See more
Company details
- Musical instrument shop
- Audio visual equipment repair service
- Electronics store
- Hi-fi shop
- Software company
- Home audio shop
About PMT Online
Written by the company
Here at PMT Online, we know the importance of getting the right gear for you. That's why we stock a huge range of the industry's latest and greatest in Guitars, Amps, Keyboards, PA, and more. With 12 UK locations, including our pioneering experience stores, we give our customers the chance to try out industry-leading gear like they would in the comfort of their home or a studio. Whatever level you're at, find the right gear for you in our huge collection.
Contact info
70-72 Evans Road, L24 9PB, Liverpool, United Kingdom
- 0151 448 2089
- sales@pmtonline.co.uk
- pmtonline.co.uk
4.5
Excellent
19k reviews
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Hasn’t replied to negative reviews
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Reply from PMT Online
Hi Harry, sorry to hear this. I cant find any orders under this email address, nor any emails from you? If you can send me some more information I can look into this for you. FAO Sarah customerservice@pmtonline.co.uk thanks
Competitive pricing and service as always
Competitive pricing and always great service from knowledgeable, passionate staff.
24 May 2025
Good service from PMT
Purchased the amplifier at a very good price and I am very happy with its performance.
The delivery was supposed to come on the Tuesday but did not arrive until Wednesday which was presumably a mistake by the courier.
PMT did a good service.
17 May 2025
New guitar
I ordered a guitar and it was delivered quickly. The guitar was packaged very well.
14 May 2025
It was quick and easy to use with lots…
It was quick and easy to use with lots of payment options
23 May 2025
Excellent, professional service
Bought a Roland FR1X accordion from the Newcastle store - first dealt with Lewis who was great, even went off to get me the serial number so I could work out exactly how old it was. Had a couple of hours think, then spoke to Gaz, who was also great, and clinched the deal. Both were knowledgable, friendly and decent - no pressure applied - and the accordion arrived quickly afterwards, very well packed indeed, and exactly as described. I will definitely use them again and thoroughly recommended.
16 May 2025
Unprompted review
ordered a Yamaha GC32S classical guitar…
ordered a Yamaha GC32S classical guitar which was £200 cheaper than anywhere else and was delivered well packaged couple days later box fresh condition.
Very happy.
9 May 2025
Amazing customer service
Amazing customer service! First time using this company and the customer service team went above and beyond in regards to communicating and helping with an issue. I will definitely be returning in future as a result of this.
21 May 2025
Unprompted review
Yes everything was good
20 May 2025
Excellent Customer Service
Very easy ordering with prompt email confirmation
The team were very helpful when I need to change delivery date
19 May 2025
what we wanted delivered when they…
what we wanted delivered when they said, what more could ask for...???
14 May 2025
Quick easy ordering process
Quick easy ordering process. Snare head ready for collection when I arrived. In and out in 5 mins.
19 May 2025
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