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Pmuproshop Reviews 90

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TrustScore 4.5 out of 5

4.5

Beauty product supplier
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See what reviewers are saying

Rated 5 out of 5 stars

I ordered quite a lot products, I purchased on Thursday and my package arrived the next Monday, everything is exactly as is on the site, service was exceptionally well. This is my to go please from no... See more

Rated 4 out of 5 stars

PMU customer service is definitely 👌🏼 They were understanding of my delivery request. The product: Numbing cream J-pro works like a charm. Had my laser appointment and didn't feel a thing.

Rated 5 out of 5 stars

I simply love this store ❣️ The little message you get in your package melts your heart 😍 Delivery is so fast, extra bonus. Products are of absolutely professional. My go to store for PMU. Keep... See more

Rated 5 out of 5 stars

I asked questions with prompt replies. I ordered a kit. Very satisfied with the contents and packaging. Delivery was perfect. My experience exceeded my expectations. We'll done PMU. You have a return... See more

Company details

  1. Beauty product supplier

Written by the company

We an online beauty cosmetics and aesthetics supply store to qualified beauticians nationally

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick delivery

They have an easy ordering process and delivery was quick. I placed an order on 12/05/2026 received my package on 13/05/2026

12 May 2026
Unprompted review
Rated 1 out of 5 stars

They sold me expired pigments which…

They sold me expired pigments which just changed colour contacted them about this they said they will contact their supplier I followed up until I got tired never got any refund or other non expired products just wasted my money.

1 June 2025
Unprompted review
Pmuproshop logo

Reply from Pmuproshop

Hi Siphokazi,

We are truly sorry to hear about your experience, as this is not the level of service or product quality we aim to provide.

We did attempt to contact you to discuss the matter and find a solution, but unfortunately, we were unable to reach you. We would really appreciate the opportunity to resolve this for you and make things right.

Please kindly reach out to us at your convenience via phone or email so we can arrange a suitable solution. Your satisfaction and shopping experience with us is very important to us.

Kind regards,
The PMU Pro Shop

Rated 4 out of 5 stars

Painless customer service

PMU customer service is definitely 👌🏼
They were understanding of my delivery request.
The product: Numbing cream J-pro works like a charm. Had my laser appointment and didn't feel a thing.

12 June 2025
Rated 5 out of 5 stars

PMU Pro turned it around...

I initially didn't have a great experience with PMU Pro, but I'll put it down to poor communication. Once I notified PMU Pro of my dissatisfaction regarding my order, they promptly reached out to turn my experience into something better, which will definitely make me buy from them in the future. Thank You PMU Pro

26 May 2025
Rated 1 out of 5 stars

Didn’t receive all of my orders

Didn’t receive all of my orders. I emailed them regarding the outstanding orders, they’ve responded to me via WhatsApp. I replied to their WhatsApp, it’s been a week and still no response from them.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Good service

I simply love this store ❣️
The little message you get in your package melts your heart 😍
Delivery is so fast, extra bonus. Products are of absolutely professional. My go to store for PMU.
Keep up the amazing work....
God bless your business ✨🙏

1 April 2025

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