pngtree Reviews 293

Be Extremely Carful with this company

Scam company. Guess they are on the verge of bankruptcy because they are threatening to sue everyone if they don’t take an Enterprise plan. Illegal, but they are trying. Also they ask you for proof, instead of them proving you ever used any of the images. Crazy.

Never get anything from this website!!!

I purchased a lifetime individual license and was always satisfied with the service. A year later, they are claiming copyright infringement and use of the images for commercial purposes (which is not permitted under the individual license). They are not showing any links that prove the infringement; they simply state that the downloads made do not comply with the terms and conditions because they were for commercial use.

In the European Union, such a requirement must be authorized separately from the general terms and conditions. This is because it is an unbalanced term between the provider and the customer. The contract is therefore invalid as presented to European customers.

Despite my timely response to their email, they now claim they never received a reply and are demanding an upgrade to a commercial license. The individual license was sold at the time for $99 on a lifetime basis. The lifetime commercial license currently costs $999.

This is a scam site that tried to steal my user info by email after I signed up.

They're sending threatening emails to people accusing them of 'copyright infringement', and the solution is to buy one of their plans, or they will pursue legal action. They absolutely will not pursue legal action against you, so don't worry, and do not be intimidated by them. Ignore their requests. DO NOT give them any of your money! It's a scam.

PNGTree is a dangerous website for creators and should be avoided, especially for commercial use.

This platform promotes many assets as “free,” but the reality is far different. The licensing system is unclear, misleading, and inconsistent.

This strongly resembles a copyright trap.

PNGTree cannot be trusted for professional or commercial projects. There are many safer alternatives with clear and honest licensing. I strongly warn other creators to stay away from this website to avoid serious problems.

They are continually harassing me for an enterprise membership, even though I have owned this business for 4 years and have never heard of them. Nor do I have the access details. They are using multiple versions of the work emails, so I can only assume this is a hoax. The last email came through with hundreds of clients' access codes.

I have replied, but they do not answer my queries.

I used their “free relaxed” downloads, which are apparently NOT free. Now they are threatening copyright infringement. I used them for personal use and do not share them. They are a SCAM.

Scam company. Sent an email telling me that I was going to face legal action for using on of their images that was downloaded with the free plan. No images were ever used on anything, ever. They are trying to use scare tactics to try and bully money out of people. Quite disgusting behavior. Stay away.
I've reported the site to BBB, as well as the FTC. I suggest others do as well.

PNGtree tricked me into purchasing with a pop-up, then after I paid, indicated that I would have to pay more to get the rights to sell my products with their images on them. Their crooked and deceitful methods are wrong. I tried for a refund, which I asked for seconds after signing up. While they say "cancel anytime," you do not get a refund under any circumstances.

Received an email about copyright infringement for a page that I stopped using a long while ago, and there were around 4 images on it, which I am sure were not even from PNGtree.

I did not use the page for long, so I deleted the page, but I won't fall into their trap of upgrading to enterprise.

I signed up for their service a long time ago, and I feel really angry to see how their situation is now.

All photos are personal commercial license
so logically it should have been allowed to be use by yourself as a sole business owner

What was weird also was that they tagged my Pngtree ID on the email along with the page name of Facebook.

I mistakenly uploaded free, AI-generated Non-commercial images to PNGtree.
PNG is not willing to delete my files. Even though they have a file deletion policy, they still refuse to remove them. I informed them that these images are not allowed for commercial use, but they still have not taken them down from their website.

PNGtree want to sell non-commercial images to buyer.
That's Really cheating with buyer.

Never did any kind of business with them and they keep sending me mails with accusations of using their property. No evidence or what ever in the mail, they ask me to log in and choose a program... I will never log in from a doubtful mail.

Everyone please do yourself a big favor and stay away from these scam 🐛 bugs. They are total fraud. Do not fall for a couple good reviews. Those users who use the free features may be happy at first but it will not have a happy ending. They will definitely come after you and threaten you to pay for subscription. The free image is like a bait to fish you. For all those who are reading this review, if you have not used pngtree, please do not use them. There are many other websites you can use out there. Avoid these scams at all costs.
Do not buy anything from their website.
They website should be reported the government authority where they operate. Tbh there are too much to write about these thiefs.

The wrote me emails of copyright infringement and to upgrade to an enterprise plan on a none existing account. Even when I go to their website to check if an account is on their database on which they contacted me it says that none such account exists.
Total scam company that tries to squeeze people for money hoping people to budge.

Keep getting spam emails about copyright infringement even though I bought the images through a paid plan previously many years ago and none of these are in use anymore.

Received aggressive “copyright infringement” emails demanding $999/year Enterprise upgrade. or face “serious legal consequences” over a single, low-visibility social media post from months ago. No proof of download from Pngtree was ever provided, and the image in question was not identical to theirs.

This is clearly a mass scare campaign – hundreds of identical 2025 reviews here and on Reddit describe the exact same templated emails and fake deadlines.

Decent library, but the blatant harassment and bullying tactics make Pngtree impossible to trust. Plenty of reputable alternatives exist that don’t resort to these practices. Avoid.

Clearly a scam. Have a "lifetime" Premium membership and suddenly getting email threatening 'legal action' if I don't pony up a grand to be 'Enterprise.'

Took out a 1 month Premium plan in 2018 with unlimited full use license and downloaded a few images on three occasions during the course of that month. The plan also included permanent use though they were not used, being unsuitable. Just received an email November 2025 asking for more money or they will take legal action. Just another scam and will ignore.

Update 19 Jan 2025 - PNGTree did NOTHING!!! As expected.
Don't respond. Don't be tempted to send ANY info. It's all a scare scam. Don't engage in any way and they eventually go away.

Update 30 Dec – The Escalation Fatigue
PNGTree have officially moved from threats to “are you there? please engage with us”.

Looks like they don’t like being ignored.

After the dramatic (read: I couldn’t sleep… but I lie) 24-hour ultimatum, PNGTree sales — dressed up as admin or perhaps wannabe legals on their lunch time — have resurfaced, asking me to confirm receipt of their emails and whether I need help paying them.

Legal escalation has apparently been replaced with pitiful on-their-knees grovelling — presumably to restock much-needed soft tissues for their... bout of intestinal distress.

Next PNGTree instalment coming soon, I’m sure…

Update 19 Dec - Drumroll please…
I have 24 hours to pay before Agent Smith (Matrix) is sent to collect my soul.

According to the latest email, the clock is now at 24 hours to pay. AND, if I disagree I have to provide the supporting evidence.
Hang on while my 2 brain cells try to process this… So I’m expected to investigate myself?

Definitely a classic spray-and-pray marketing campaign relying on a few silly people to panic-pay. Think about it. If just 1000 people pay them $999, they make (reaching for calculator)...

Replying to these absurd emails just feeds the monster. Do not engage!

Update – 11 Dec 2025 – and PNGTree delivers another 2 final notices.
Another day, another drama-gram from PNGTree’s “Overseas Compliance Team”. This one claims it’s their 6th formal notice — funny, I’ve only received five. Basic counting must be optional in that department.

This time they’ve levelled up the scare tactics by quoting sections of Australian copyright law like they’re the High Court. And now they’re threatening $275,000 in damages unless I upgrade to their magical Enterprise Plan within 48 hours

I'm looking forward to the grand finale — the Final Final Final Notice!

Absolute comedy. Stay tunes folks!

Update – 27 Nov 2025 – A “Final Notice” from PNGTree
Today PNGTree hit me with a Final Notice — apparently I’ve been running some underground international image-pirating racket without realising it. Their “International Compliance Team” of knuckleheads reckons I ignored earlier reminders and now I must upgrade to their Enterprise Pro Plan at a once-only “amazing” price of USD 999
...plus a free set of steak knives within 7 days… or else!!

They even gave me a WhatsApp number — like I’m meant to ring Hong Kong and sort it out over a yarn ...please donate the steak or any $$$ you have to spare.

Don't fall for this crap!

Update – 4 Nov 2025
Another quality email from PNGTree. Honestly, this mob never disappoints with their creative attempts to squeeze a few extra bucks.

They wrote:
“Several days ago, we sent a confirmation letter regarding the commercial infringement of images… blah blah.. downloading and using images without an Enterprise commercial usage license constitutes an infringement… blah blah.. To avoid legal disputes, we strongly urge your company to upgrade to an Enterprise plan… blah blah.. We will not pursue any legal responsibility for past usage… blah blah blah..”

So basically: Pay us again or we’ll ‘take legal action’.
—Yeah right.

Use your noggin folks — don’t fall for it. This must be PNGTree’s new “friendly” marketing strategy. Bet that trick reels in a few flatheads!

If in doubt, check the email header. They're sending thru a dodgy email server (QQMail, a Chinese free email service) — and are forcing the DKIM Header to look like it's coming from pngtree.com servers.

To the bottom of the pond sales/admin team at pngtree.com in China ... surely you’ve got something better to do?

My original review here Sept-2025
Back in 2020 I paid 199 USD for PNGTree’s Permanent Premium Lifetime Plan. Read “permanent premium” with unlimited downloads and “exclusive PRF agreements” = they promised usage rights. I have the receipt.

Fast forward to 2025 I get an extortion email accusing me of copyright infringement unless I upgrade to some new "Enterprise Plan" and pay another 999 USD more. They’ve essentially cooked up this new tier and shifted most of the better “premium” images into it, leaving the old lifetime plan hollowed out. To sweeten the threat they "assure" me they "will not pursue any legal claims related to the image materials used during (my) previous membership period" once I pay. As I rarely even use their site these days, I’m left scratching my head wondering what their problem really is.

That’s classic bait and switch / aggressive upselling bordering extortion. If you look up their company whereabouts, you'll find them in Hong Kong. No surprises there!