PO Trade logo
Visit website

PO Trade Reviews 905

•
TrustScore 3.5 out of 5

3.6

Investment service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers reported issues with refunds and claims, often finding the process difficult and unsatisfactory. There were also consistent complaints about customer service, with many people experiencing unhelpful responses or a complete lack of communication. Some people were dissatisfied with the payment process, encountering complications when trying to withdraw funds, particularly when using bank accounts. Additionally, some reviewers noted that response times from customer support were often slow or non-existent, leading to frustration and unresolved issues.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues with withdrawals and withheld funds.... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report issues with refund eligibility, with... See more

Claim

Customers consistently note negative experiences with claim processes. Many reviewers report that their... See more

Customer service

People report negative experiences with customer service. Many customers express dissatisfaction with... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers express gratitude for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am happy to trade from Pocketoption platform. I have a piece of advice to those who are complaining that you need to respect the rules of Pocketoption. For I have received my money after few minutes... See more

Company replied

Rated 2 out of 5 stars

Dear PO Trade Team, Thank you for responding to my review. However, I would like to clarify several important points regarding your state... See more

Company replied

Company details

  1. Investment service
  2. Alternative Financial Services
  3. Cryptocurrency Service
  4. Finance broker
  5. Investment company
  6. Non-bank financial service

Written by the company

PO Trade is designed to ensure a smooth and comfortable trading experience for traders of all levels. It’s achieved through years of experience and continuous innovation, which are driving factors that define our trading services. We offer complete freedom of choice, with numerous instruments, multiple trading modes, and versatile financing opportunities. Gain access to more than 100 assets and three different trading modes available on our proprietary trading platform. Each mode has a demo account option to elevate your trading experience and ensure a smooth transition into a live account. Here, traders can find what they are looking for to trade how they want, and we are here to support them every step of the way. Join the community of traders with PO Trade today to gain even more opportunities.

Contact info

3.6

Average

TrustScore 3.5 out of 5

905 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Very slow conclusions.About a…

Very slow conclusions.About a day.Before withdrawing money, you will be asked for a selfie 5 times in a row, and then you will be withdrawn for 20 hours.Everyone who writes here about quick withdrawal is fake reviews.I checked their tronscan wallet, they withdraw only to their wallets and on Monday they withdraw only to those who work under the affiliate program.There are no quick conclusions here.This is a lie

12 August 2024
Unprompted review
Rated 5 out of 5 stars

The best platform for trading binary…

The best platform for trading binary options so far, fast withdrawals that do not take more than one business day, quick response from customer service and very cooperative, the best platform without a doubt from personal experience.

11 August 2024
Unprompted review
Rated 3 out of 5 stars

Pocket option is very reliable option…

Pocket option is very reliable option for binary trading and it is very flexible in my aspect which is good 👍😊.
But it also has some flaw like withdrawal request time duration is very long 😞, which can be fixed with some effort.
So overall it is good platform.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Ok ok

Ok ok! Verification process is a bit tricky took some time for me. Deposit as always easier from bank card directly to Pocket Option account but Withdrawal not easy to direct transfer to back cards/account. Need to use third party apps to convert to crypto then transfer over to bank account. This makes me loose a bit of transaction fee here and there a bit hassle. Overall ok ok if you’re winning.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Trading and Payout on pocket option

I don't understand the Bad areviews about Pocket Option.

I trade there and yes it give some trades i lost this is bad luck or wrong analyse also my bad.

The trading is good and simple perfect for newbies.

The payout is fast and without complication.

I like pocket option and give 5 stars.

5 August 2024
Unprompted review
Rated 4 out of 5 stars

Trading with Pocket Option

My experience of trading with Pocket Option has provided myself an opportunity to make income. Since I started trading with PO I've been able to make very good profits and I've had good experiences using the app.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Easy Withdrawls

I recently started trading options and was scared to open an account on pocketoptions because people were saying that they were having trouble with withdraws. However today I requested 3 withdraws and without any trouble all of them have been processed and I have received my funds successfully.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love pocket options!!!

I absolutely love pocket options!!! It’s so easy to understand and use! It’s great for a beginner looking to learn how options trading works and it’s also perfect for the professional option traders! Plus I can’t forget to mention the reward programs and speedy customer service! I absolutely 100/10 recommend Pocket Options!!!

25 July 2024
Unprompted review
Rated 5 out of 5 stars

I started trading on Pocket Option…

I started trading on Pocket Option platform since a month ago, the platform is user friendly and very easy to access and to place trade ...I even did a withdrawal with which was expected in few minutes.. For me pocket Option is considered the best of option trading ..👍

11 June 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look