Pockt Reviews 47

Don’t waste your money with this product. It is the worst pill holder I have used, I had such high expectations. Absolutely scam of a company

Slow shipping. Quality of the product for the price is very poor. The hinge broke on the XL when I first opened it.

Tried contacting the email listed on their website and order email but it gets rejected saying invalid. No response from their website contact form either.

Scam, the product is really cheap quality and their support email doesn’t exist so you can’t arrange returns.

No customer service email?? All possible ways of contacting them do not work, colour arrived very different to images and tried to send a message. Their email address doesn’t seem to exist and bounces back, if you instagram message they send an autoreply to message on their email instead. If you use their contact us website form you get no response. HELP

I purchased 2x Pockt Pros and they both have scuff marks and are really poor quality, the seal lifts everytime you open the pill case or lift any of the pill compartments. Very poor quality. Support email gets a bounce back and messaging on social media has got me nowhere either.

I received my order (2 x Pockt Pro), and after opening them I noticed that both units have scratches or scuff marks. One of them also appears to have a burn mark on the opening clip. I have attempted to email their email address provided on their website however, I receive a bounce back stating that their mailbox either couldn’t receive mail or the address couldn’t be found. There is no contact number on their website and messaging their socials gets you nowhere.

Received these and they are both dirty and scratched. Also took ages to arrive. Do not buy

TERRIBLE. Product received was faulty, inaccessible for those with joint pain in fingers, service is not up to consumer standards. PLEASE PURCHASE VIA PAYPAL TO ENSURE REFUND, or just buy something similar for a fraction of the price and save yourself the wasted energy.

Sent me a faulty product and are refusing to refund me. They are trying to make me pay return shipping costs to China even though they advertise as an Australian business

Places and order Aug 30th, package was unable to be delivered, tracking said being held at warehouse, no way to get in touch with the shipping company, phone number doesn't work, they don't respond to emails. Contacted Pockt, they offered a replacement, same thing despite the fact that I sat outside waiting for the package. Will be attempting to get a refund, but from what I'm hearing it won't be likely. Will update once something happens

I love these Pockt Pals. I have just gone and bought another two, this time I’ve gone for Pockt Pro. It’s so useful to have somewhere to keep my various emergency pills. Like paracetamol or seasickness pills, not things you need every day but you’d rather have them than not!!
Free delivery and it arrived quickly. The website is clear and easy to use.

SCAM! I’ve bought this over 6 months ago and unfortunately never received it.. Upon complaining and sending emails over and over again I got a couple of replies but no resolution at all. This is either the worst customer service ever or an absolute scam of a business.

IS THIS ITEM DROPSHIPPED? YES.
You can buy the exact items from AliExpress for a few quid. Save yourself money.

The case itself is fine but I’m really disappointed the ‘Australian’ company is actually just drop shipping from China. If I’d known that before purchasing I would have just gotten the exact same product from a different drop shipper that are honest and cost 1/4 of the price.

Pockt Australia 🤔..... ships from China, 21 days wait for delivery!
Supplied digital Labels are not for Australia! I recognise 5 items of your 650.
I didn't see the below.....
Marketing tactics have shipping details in extremely small print at the base of their page. "All orders are dispatched directly from our manufacturer." Even smaller print, "Standard International Shipping: 5-15 business days"

Rubbish products shipped directly from China They take weeks to arrive and when damaged will not be replaced. DO NOT USE THIS COMPANY

Do not buy anything from this company. Complete scam. Order has been "delayed" since well before Christmas, spent 2 weeks as "delivered to local carrier". Customer service is beyond disgusting, ignores any question you ask, gives you the run around and then blocks you from all social medoa pages so you cant contact them. Save your money

Wish I'd found these reviews before buying.
Arrived damaged, mainly due to poor quality to start with.
They do not give a care that people are reliant on the security and condition of the medication carried in this junk

Avoid this drop shipping scam company at all cost. NEVER received my product and the contact with customer service is basically non existent so don't expect a refund. They are liars and a total scam. When i put my reviews up on their fb ect I was just blocked.

SAVE YOUR MONEY CAUSE YOU WON'T GET A PRODUCT AND WONT GET YOUR MONEY BACK.

i order pockt XL which was a mistake. it doesnt stay closed & every time i open it pills fall everywhere. when i contacted them to replace it with a pockt Pro as the compartments lock beyter (i offered to pay the difference of course) they refused. they said they do not offer refunds, only replacements. by the time i replied to them they had already sent off my replacement. so now i have two unusable boxes. they are refusing to refund me despite that being very much ILLEGAL under the consumer rights act 2015. they are now ignoring my emails lol.