Pod Reviews 28,292

Excellent help from the Technical Support Engineering group. Effective at sorting out our low charge rate and fixing remotely.

Thank you Pod Point for your quick installation. Your enginneer Nathan was polite and answered to all my silly questions.

I contacted POD this a.m. regarding installation and had a very friendly but professional chat with Diana regarding my query. I now await contact with the ‘team ‘ regarding next step.
Catherine.

Good communication throughout order.
Timely and effective installation.
Easy to operate and quality product.

Great installation engineer. The job was done quickly, efficiently and tidily. Very happy with the process and would definitely recommend to others who are considering getting an EV charger.

Was initially frustrating as it said it was charging but Failed. Reported the failure on the pod point app and they remotely reset the unit and it charged well. Good result

Very good experience overall.
The Pod Point installation team arrived on time and gave a clear, brief overview of the work beforehand. The installation was completed within the agreed time, with a good standard of finishing throughout. I appreciated being involved in key decisions during the process. Very smooth experience and well handled.

Quick Service, Frirnfly Installer, Professional Job. Hihhly Recommend

Happy with the product, the installer was very professional and efficient.

Unfortunately, the advertised installation date wasn't 2 to 3 weeks it was initially 4 weeks. Fortunately, after various calls and a cancellation it was completed in 2 weeks.

Not sure about paying upfront and without a installation date, but all worked out in the end. 😊

Paul was helpful, patient and effective. My charger kept dropping out but Paul sorted the problem. Excellent support and service.

Fantastic support from Jorge Alo. She under poor phone line service still managed to give me the necessary information required. Connection to the Pod charger after her great advice set me on my way again.

Excellent, thanx so much for your help superb

Harvey Perez, managed my case , very professional, and knowledgeable, fixed my problem without giving me any stress, I am very impressed by the service he provided to me. I wish him all the successes in life . Thanks to Pod point.

Excellent service from Adeel, who installed my charge point.

We have had a charger on site for a number of years, seemed to work ok, last year it lost contact with the dash board and so we can no longer monitor users. That's when issues started , have been trying for 2 months to get the issue resolved, just get emails back saying it has been sent to a department to resolve, never is, than we get emails they have not heard from us for 5 days, so attempt to close the ticket. When we contact them we get the same AI generated crap about being sorry and they will pass it on to resolve .... never is .

Great install and explanation of use

Harvey Perez .
Great work - got my Pod Point working in minutes, having tried unsuccessfully over a few days to resolve myself & convinced it was a ‘car’ issue!

Fantastic Engineer
not only did the engineer turn up on time, he removed my old Tesla charger and replaced this with my new Pod charger
very happy from start to finish with Pod Energy