Podium PCL 

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Rated 5 out of 5 stars

Really really friendly guys, helped me sort out a work van and took it for a nice test drive. Genuine people who want to help and a big mention to key who really made me feel at ease during the whole... See more

Company replied

Rated 5 out of 5 stars

Communication was great. Delivery was done by saboor who was very friendly, arrived on time, went through all paperwork with me and made me feel at ease for purchasing a car 3 hours away. Very happy c... See more

Company replied

Rated 5 out of 5 stars

Thank you Extremely pleased with our new car from arrival to departure, a straight sale no jargon or pre rehearsed speech. Car was exactly as expected a described. We met a very polite and profe... See more

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Rated 5 out of 5 stars

KEY assisted in my enquiry when I went to look at a car, he pulled the car out so I could check it fully he stood back while I looked around it he offered comments about the car but was not pushy whic... See more

Company replied

Company details

  1. Motor vehicle dealer

Written by the company

Prestige | Commercial | Leisure Sales


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All reviews

(489)

327 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Your company is very customer-focused

Your company is very customer-focused. KJ is very knowledgeable and experienced.

18 January 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

I got a wonderful service from KJ

I got a wonderful service from KJ. He went extra miles to help me finalise my mind.

5 February 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 1 out of 5 stars

AVOID

Ok, here we go. This is my genuine experience, I can prove everything, feel free to contact me :-)

Firstly, ever wonder why there review scores are so high? The pressure you into taking a photo and leaving a review BEFORE you leave with your "new" vehicle, weird and deceptive. Really really evasive when you have a problem (I had lots), and the worst purchase I have ever made. The stress was unreal, it was 3 months ago and I have only just recovered from it all. They also asked for half the money in cash which i foolishly did, I BEG YOU, PAY ON A CREDIT CARD FOR YOUR PROTECTION if you deal with these clowns.

Here is what was wrong with the vehicle provided by Podum. A manual from the wrong model of Transit, 2nd key didn't work (basically a fake key), faulty glow plugs, both rear drive shafts faulty, all brake pads down to the metal, front disks damaged by worn pads, injector number 1 faulty. Over £2000 pounds of repairs to this vehicle that Podium had to pay, since then, alternator replaced, new battery at my expense. I contacted that AA who are affiliated with Podium, not particularly interested. I would have returned my vehicle if they hadn't quickly sold my PX :-(

I foolishly trusted them, that's on me. The vehicle was described by my trusted local garage who did all the repairs that I have used for years (Avancer Redditch) as one of the worst vehicles they have ever seen that has "just been serviced" and was should not be driven from a safety point of view. I'll repeat, the vehicle that Podium provided to me was unsafe to drive, and needed over £2000 of repairs.

If you continue, with your purchase, good luck :-(

13 December 2025
Unprompted review
Podium PCL logo

Reply from Podium PCL

Wow Mr Paul. What an incredible piece of fiction.

First of all, no one is “pressured” into anything. Customers are asked if they’d like to leave a review. If you felt “forced” to take a photo, that says more about you than it does about us. Plenty of people decline. It’s called free will.

Secondly, the dramatic language is honestly exhausting. “Worst purchase ever.” “Unsafe to drive.” “Only just recovered.” It’s a van, not a hostage situation. You brought up issues, they were dealt with, and over £2,000 worth of repairs were covered, yet somehow we’re still villains in your saga?

As for the cash comment, we do request but customers choose their payment method. Trying to spin that into something sinister is misleading at best.

Vehicles, especially used commercial ones, can require maintenance. That’s the reality of buying a used van. Listing every wear and tear item months later as if it’s evidence of some grand conspiracy is disingenuous. And if your own garage thought it was “one of the worst vehicles they’ve ever seen,” it’s curious that you continued driving it rather than rejecting it immediately.

We’re transparent, we stand by our vehicles, and when legitimate issues arise, we resolve them which we did in your case.

If anyone is reading this, feel free to contact us directly for facts rather than theatrics.

All the best.

Regards,
Podium PCL

Rated 1 out of 5 stars

Very bad experience overall ..

Very bad experience overall ... The Van was bought online and paid for in full . Took a week to come and well was very disappointing in appearance. Oped the cab and glove box and cigarette lighter fell away as opened. A long list of issues that I wasn't told about on phone bits falling off van and missing.. Main one was milage . The .m.ot .certificate was catalogued in km not miles so now that's a problem on resale which this company had organised. Poor customer service never deal with them again . My service guy is sorting out now at quite an extra cost. Steering wheel looks like the dog started eating it and main key is a joke. Back door broken ....

29 January 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Antony,

We’re sorry to hear that your experience didn’t meet expectations. Our team strives to communicate with professionalism, respect, and transparency at every stage. Your feedback is important to us, and we take concerns like this seriously.

Regards,

Rated 1 out of 5 stars

Extremely poor service from start to finish

Bought a white Ford EcoSport in October. Raised issues with the car on day one, but the dealer didn’t respond for weeks. I never received the V5 and still haven’t.

Due to the lack of response and how long everything dragged on, the finance company has now unwound the agreement. I’ve been waiting over two weeks for the car to be collected and it’s still just sitting there.

Terrible communication from start to finish and a very stressful experience. I would strongly recommend avoiding this dealer.

9 February 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Jamie,

We’re sorry to hear that your experience didn’t meet expectations. Our team strives to communicate with professionalism, respect, and transparency at every stage. Your feedback is important to us, and we take concerns like this seriously. If you’re open to it, we’d appreciate the opportunity to discuss your experience further and address any misunderstandings. Please feel free to contact us directly on aftercare@podiumpcl.co.uk

Regards,

Shaz

Rated 5 out of 5 stars

Great service

7 February 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Excellent great service buy a van from…

Excellent great service buy a van from this company really recommend

7 February 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Manzoor was excellent

Manzoor was excellent. Communicated throughout the day and was polite and friendly as well as arriving early podium is good company

5 February 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

Rated 5 out of 5 stars

Absolutely Brilliant.

Cannot sing the praises of these guys enough.

I took a leap of faith based on their van description in the ad and conversations with Oz.

Paid for a Fiat Ducato and arranged to come down from Scotland to collect. Van was better than expected. Service these guys provide have been exceptional.

Turned out jack and tool kit was missing and they posted a set to my home.

Thank you so much.

9 January 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Kenny,

We’re sorry to hear that your experience didn’t meet expectations. Our team strives to communicate with professionalism, respect, and transparency at every stage. Your feedback is important to us, and we take concerns like this seriously. If you’re open to it, we’d appreciate the opportunity to discuss your experience further and address any misunderstandings. Please feel free to contact us directly on aftercare@podiumpcl.co.uk

Regards,

Shaz

Rated 5 out of 5 stars

I recently bought a van from Podium PCL…



I recently bought a van from Podium PCL and the whole experience was outstanding.

Ali bhai and Usman bhai went above and beyond to help me arrange finance — they made everything very easy and stress-free. The customer service was fantastic, with a very warm welcome and even tea and coffee offered while I was there.

The van was freshly washed, and the timing belt had already been replaced, which really shows their honesty and care.

This is one of the best services I have ever experienced. I highly recommend Podium PCL to anyone looking to buy a vehicle.

4 February 2026
Unprompted review
Podium PCL logo

Reply from Podium PCL

Dear Customer,
Thank you for your custom and we appreciate your feedback.
Best Regards,
The Podium team

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