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Review summary

Created with AI, based on recent reviews

Looking at 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, highlighting its efficiency and reliability, with many items arriving on time and in perfect condition. The staff, including office personnel and drivers, are frequently commended for their helpfulness, professionalism, and friendly demeanor. People also appreciate the excellent customer service and quick response times to inquiries, making the entire process smooth and stress-free. However, some people were dissatisfied with delays in delivery times and a lack of clear communication regarding these changes. A few customers also reported issues with the professionalism of some drivers, specifically mentioning rudeness and anger when confronted with feedback.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the clear communication,... See more

Service

Reviewers mention positive feedback about service, highlighting its excellence, reliability, and efficiency.... See more

Staff

Consumers consistently express satisfaction with the staff. Reviewers frequently highlight the team's... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight quick and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the clear, precise,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to ship 2 larger items from Netherlands to Portugal and this was by far the best experience ever. Collected on Sept 27th and delivered Oct 3rd. Communication from Lisa and Edgars very clear an... See more

Rated 5 out of 5 stars

Excellent service. Flawless. Constant communication throughout the entire process. Quick replies to emails and clear information about collection and delivery times etc. Driver was happy to assis... See more

Rated 5 out of 5 stars

We had to transport our vespa from northern germany to southern italy and everything went really good. The collection and the delivery was on time, there was always a quick and friendly support. The... See more


Company details

  1. Transportation service
  2. Shipping service

Written by the company

We are a UK registered and based company with six Mercedes sprinter vans departing from the United Kingdom, Spain and Latvia. Each of our vans have tours between more than 20 countries at least twice per month. We have 9 years experience and our drivers are always taking best care of all customer belongings. For now our drivers regularly transport personal belongings, house/flat moves, artworks and antique furniture, all kinds of motorbikes between Portugal, Spain (including Mallorca, Ibiza and Menorca), France, Monaco, United Kingdom, Northern Ireland, Ireland, Belgium, The Netherlands, Germany, Luxembourg, Switzerland, Lichtenstein, Austria, Czech Republic, Croatia, Italy (including Sicily, Sardinia), Greece (including Crete), Denmark, Norway, Sweden, Finland, Estonia, Latvia, Lithuania, Poland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

309 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect service

I was really very happy with the service. They picked up our scooter in Tuscany on Monday and the day after they delivered it in South of France. Sandris, the driver, has been very kind and professional. He arrived on time and he fixed the scooter perfectly and with care. I absolutely recommend Pointpicker

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Pointpicker helped us move our…

Pointpicker helped us move our belongings from Spain to Sweden, and we couldn’t be happier. Communication was excellent throughout the process, the delivery was incredibly fast, and everything was handled with professionalism. On top of that, the price was very competitive. Highly recommended, thank you so much!

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Sandris and his team…

Thanks to Sandris and his team specially Normunds, for their commitment and care in carrying my bike. They were very serious with the paperwork and the delays. Honestly I would call them again, and surely I will if I need a shipping in Europe. Thanks again

12 July 2025
Unprompted review
Rated 5 out of 5 stars

I can recommend it 100%

I can recommend it 100%! Communication TOP, pick up TOP, delivery TOP. Very nice drivers who are really helpful, organization went smoothly and they considered exactly the dates that were possible. Big thank you!

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Many thanks to Pointpicker

HHello I'm french, so sorry if I don't write a correct english.
We asked Pointpicker to deliver a big trunk and some big bas from Portugal to Sallèles d'Aude (11590 South of France). A travel close to 1250 km.
The pick-up was exactly in the time announced. The delivery was punctual. The deliver man was very helpful and complaisant as he helped my wife to carry and deposit the trunk in the kitchen(I'm sick and unable to carry something. It's sure that if we need again in the future the service and the help of Pointpicker, we'll contact them without any problem. Many thanks to Pointpicker.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and Professional Company

Very professional service. Excellent communication with fast replies to all our messages and questions throughout the process. Goods delivered in perfect condition. Would hire pointpicker again.

Service completed for furniture and boxes between Switzerland and the UK.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Second time using them for sending boxes between Spain and Austria. Perfect collection and delivery of items without any damages. Good communication throughout the process. Fair pricing!

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Cycle Spain to UK

I needed to send a bike from Spain to the UK. My situation was a bit complicated but they dealt with everything superbly.

Price was good and communication excellent. I got my quote in Q1 2025 and wanted to send the bike in June 2025. They kept in touch and arranged collection based on my needs.

Brilliant and next time I need to move something between countries I will use them, I can’t recommend them enough and the communication is clearly, and very friendly.

14 June 2025
Unprompted review

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