pointsbet.com.au Reviews 84

They scroll the screen when trying to read form of horses to put you off.and it worked.had issues also with betr and I see they're connected.

No point betting through these money stealers because they just take your money if you have any injured player, they won’t void legs due to injury

Pointsbet have just broken a record, they just cut me back (a losing punter) to a bet of $1.33 when asking for $10. Yes, on AFL, and it doesn't get decided for 6 months!
This is absolutely hilarious....and they have a legal licence?? $1.33??
Extraordinary!

Just downdloaded the app and was playing around on how to place bets n whatnot normally you can cancel the bets afterwards if they’re 7 HOURS AWAY. From happening. They said no. That’s a first for me. Won’t use these idiots again. Emily from customer service is nice tho.

they put false advertising up then when you sign up its a completely different bet.
will be reporting sports bets illegal activity to ACMA

DO NOT USE POINTSBET.COM.AU SCAM YOU OUT OF WINNINGS

By far the biggest scam. I honestly don't even know how they even gain customers. Tried giving them a chance but that wore more thin than a toothpick. Don't sign up with pointsbet. Within the past 3 days I got 1 bonus at a higher wage. Gave it right back on smaller wages. Can't even fathom how much of a sheist this app is. DONT GIVE THEM A CHANCE.

Very poor service. I provided my driver’s license as requested, yet they still claimed they couldn’t verify my profile. Then another staff member asked for my passport copy, and now they’re even asking for my Medicare details. Honestly, which company can’t verify a customer with a valid driver’s license? The process feels disorganized and excessive, and it leaves customers with no confidence in their systems. Disappointing experience.

Great odds and markets. Lots of promotions and a great team of customer service! Give them a go :)

My player got injured in the first two minutes and my bet wasn't made void like other apps like TAB or Sportsbet what a joke, won't be using pountsvet again

Not that I have to tell anyone anything new but I have been betting with them for a long time and over the last few months they have started to treat me like shit for no reason it’s mad have know I dear why. Cut all bonus and make you wait ages for the chat. I’m done with them now there are heaps of other site who offer you account manager with it much better. Don’t use them not worth it for you if you want to be looked after.

Terrible customer service. Placed a live bet and told the operator 200 and he put 400. I called them to check it and they told me even though I clearly said 200 the operator said 400 back and there nothing I could do. They didn’t even offer me the money back in bonus bets.

On top of it all no where near as many markets available as other apps, I have used pretty much every betting app in Australia and have to say this was the worst one from the lot. Do not recommend downloading PointsBet.

Send me a text message regarding a match deposit. Once I deposited the money they didnt honor the promotion. Customer service rep implied that I doctored the text message. Appaling Betting Company would not recommend to anyone. Stay far away

Never use this joke of a company. You ask for a bonus bet a few times and they ban you from your account. Then you ask to withdraw your money and they tell you it takes 10 business days !!!! Absolute joke of a business with the worst odds around and just a overall joke. Never never Never bet with these no bonuses crap odds and the worst team

They will look after you at first give it a week and you will see the change. Had bad experience before but there the worst.pther apps out there way better.

Horrible Company to deal with.

Called about a simple question, they made an excuse to void the bet, through twisting words and just being generally horrible on the phone. I've made a complaint to ACMA.

I should’nt given them 1 STAR they don’t deserved it. Used to be there VIP and still they owed me 32k .The manager of Poinstbet Noli said he send the money already through e-transfer. When I check my email and bank account did’nt see anything and keep insisting they send the money can’t do about it and it’s your bank problem not us. Then blocked and suspended my account. Now I’m on DEBT because of them ruin my credit score . Don’t trust them please! There Thief.still looking for lawyers to handle my case.

Shocking service I had a 3 leg multi in 3 different sports two of my bets won the third was postponed so they have void the bet and trying to get or speak to someone is impossible shocking sportsbook guys

This dodgy PointsBet suspended my account when I won 18k and tried to withdraw my fund. They accused me of getting third party of funding source which is from my husband who is self excluded. Now they swallowed my 18,100 fund in the account and closed the account permanently. They shouldn’t have accepted the bet at the first place, not right after I won and wanted to withdraw the cash. The account has been fully verified since day one. This dodgy bookmaker shouldn’t be operated to scam and lure people to place a bet on their platform. Please stay away from this PointsBet

Tried to transfer money across to bet on Melbourne cup the day before and it didn't get transferred across and ended up missing on the bet, messaged live chat and they say it hasn't hit their account yet, like how long does it take to transfer money in the day and age.
Pull your sh!t together pointsbet.