Pokecentral Reviews 57

TrustScore 4.5 out of 5

4.6

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de pokemon tcg webshop van Belgie en Nederland


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4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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Rated 5 out of 5 stars

amazing!

amazing communication. I received the package very quickly and very well protected. very good management of customer service, invoice management, account etc.. 👍

15 March 2022
Rated 5 out of 5 stars

Trustworthy seller

Trustworthy seller, I highly recommend them. Nice contact, very helpful and super fast in replying if you have trouble.

10 January 2022
Unprompted review
Rated 1 out of 5 stars

I preordered some evolving skies back…

I preordered some evolving skies back in June and only received my booster in December... I can understand that there can be some delay on orders but it arrived 5 months late for something that was in stock everywhere. I don't really understand but I will never order on this website again, that's for sure.

Edit: I'm adding this edit since I don't see anywhere how to respond to pokecentral comment.
So I just checked my emails because I thought maybe I missed the email telling me about the delays and being able to be refunded but nope, I just received an email once my command was ordered and then the second mail that I got after that was on 1st of december telling me that the order was on its way

9 December 2021
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Reply from Pokecentral

dear client,
first of al were sorry that you are not happy with our service.
every client received an email after the first wave was deliverd with the option for a refund or to wait for the second wave, everyone that wanted a refund received it and the second wave was distributed for everyone who dident respond to the email or dident want a refund the moment it arrived at our store

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