Bought an ultra premium box as a one off to try out before deciding whether to register for a subscription When it arrived I was one booster pack short, and when I contacted PokeParcel Andrew was v... See more
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Review summary
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Reviews shaping this summary
Loved my 1st mystery box, And got joltenon in an ace gem mint 10 couldn't believe it. Would recommend for anyone who loves collecting pokemon and likes a mystery box Fab customer service with qu... See more
I think it’s a brilliant idea and also the service is top tier Thank you ( but one little thing this month box was terrible I’m sorry ) but apart from that I love waiting every month to receive my par... See more
The parcel was better than expected Had a great selection of packs with some excellent cards and got a nice get graded 10 in there too so absolutely thrilled and can’t wait for my next one to arri... See more
Company replied
Company details
- #124 of 135 best companies in Collectibles Shop
Written by the company
The biggest, the best and frankly the most aesthetically pleasing TCG subscription box there is, period. Boxes, slabs and bundles all to your front door, every month. What is not to love? Each box is guaranteed booster packs and graded cards, we really are one of a kind.
Contact info
Office Block A Limekiln Road, NP4 6TF, Torfaen, United Kingdom
- info@collectorparcel.com
- pokeparcels.com
4.3
Excellent
200 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Scratches the opening pack itch at great price.
Great communication before I even thought about a purchase.
Managed to adjust the order more to my liking which I really appreciated.
Very friendly and will be subscribing!
Look forward to the next box!
6 November 2024
Reply from CollectorParcels
Glad that we could help and even happier that you liked!
Thanks,
The PokeParcels Team
Great mystery box
Great mystery box with a wide variety of stuff. Highly recommend :)
3 November 2024
Unprompted review
Reply from CollectorParcels
Thank you for the recommendation.
Thanks,
The PokeParcels Team
Good value for money
I was slightly skeptical of receiving decent value for money but actually the mix of packs, including one type I'd never seen or opened before, and the fact the premium box comes with a graded slab (not from the higher end grading companies but still a cool collectors item!) was fully worth the cost even at a pure retail perspective. Will be subscribed long term I expect!
16 October 2024
Reply from CollectorParcels
Hi Cameron,
Thank you for the kind words, we enjoy sourcing unusual packs for our subscribers and glad you liked yours!
Thanks,
The PokeParcels Team
I love mystery boxes and this box ticks…
I love mystery boxes and this box ticks all the boxes. Will buy more in the future. The slabs are great, the little tid bits bring back so much nostalgia and the little sweets are always a bonus.
12 October 2024
Reply from CollectorParcels
Hi LC,
Thanks for taking the time to leave a review and we look forwards to seeing you again in the future!
Thanks,
The PokeParcels Team
Reply from CollectorParcels
Hi Wayne,
Thanks for the positive review, good luck with your packs!
Thanks,
The PokeParcels Team
Fun but risky
A good bit a fun but is a gamble to get something good. I will definitely be purchasing again in the future but maybe not on a subscription. The graded trick or treat pack did make me laugh!
9 October 2024
Reply from CollectorParcels
Hi Ryan,
Were glad that we could bring a smile to your face :)
Thanks,
The PokeParcels Team
£33 (including deliver) for the…
£33 (including deliver) for the Halloween box, containing 4 BOOster packs (55p) each, 1 obsidian flames pack (£3.99) a pack of cheap sweets (20p) and a single pokemon sticker (20p). Total so far at £6.59. Also had a graded BOOster pack, which I understand costs them money to grade, but has realistically 0 chance of going up in the future, there are currently 0 sales listed for these graded, as they’re not worth anything. Would have made more sense to grade a random “Full” pack. Service was good and presentation nice but value left me feeling like I’d been ripped off.
7 October 2024
Reply from CollectorParcels
Thank you for taking the time to share your feedback. We appreciate your input and value your opinion. All we ask is that you are factual and honest.
While we understand that your experience may not have been entirely satisfactory, we would like to clarify your concerns about the product. We are committed to providing accurate and transparent information to our customers and can confirm that you received everything that was listed in the product description.
For transparency to other readers, the link to the item in discussion is:
https://www.pokeparcels.com/products/pokemon-the-halloween-maxi-box
The product details are
Guaranteed to include:
-1 Graded BOOster Pack
-At least 4 Special Halloween BOOster Packs
-1 Pokémon Booster Pack
-Delicious Halloween treats
-Spooky surprises!
For anyone that is still with us, the cost of grading a single booster pack is £30, the link to which is: https://www.getgraded.co.uk/services-pricing/
We were fortunate enough to negotiate a slight discount as we had 50 items graded.
Appreciate the feedback, but wholeheartedly disagree with the ripped off feeling.
Really friendly staff and a really…
Really friendly staff and a really enjoyable experience
19 October 2024
Unprompted review
Reply from CollectorParcels
It was great to meet you at Cardiff Comicon :)
Lovely group of guys
Lovely group of guys. Nice to talk to and friendly service
19 October 2024
Unprompted review
Reply from CollectorParcels
Thank you for your kind words, Cardiff Comicon was awesome!
Reply from CollectorParcels
Hey Cole,
We appreciate the positive feedback and are glad you are happy with your cards.
Thanks,
The PokeParcels Team
Reply from CollectorParcels
Hey A Saxon,
Were glad that our partnership with Royal Mail has ensured the fast delivery to you,
Thanks,
The PokeParcels Team
Reply from CollectorParcels
as charged!
Thanks,
The PokeParcels Team
Got to say pretty disappointed
Got to say pretty disappointed, I read that it was supposed to be of equal value to what I paid if not more. I can safely say it isn't and regret my purchase. 5 packs, a graded wugtrio does not add up to 35 pounds.
19 September 2024
Reply from CollectorParcels
Hi Adam,
Thanks for reaching out,we understand you can review as you like and are sorry that the box wasn't to your liking.
All we ask is you are factual and honest in the review and in this case we would dispute your allegation that the value does not add up to £35.
If you would like to reach out to us and provide more details about your specific concerns, we would be happy to investigate the matter further and address any issues you may have.
Thanks
Andrew
5 Star 🌟 Experience
5 Star 🌟 Experience, received a parcel for my son on time for his birthday party and it had a great selection of his favourite Pokemon.
2 September 2024
Very happy with pokeparcels
Very happy with pokeparcels quality packing never gets damaged and quality items well worth the money would recommend to anyone that loves pokemon
31 August 2024
Made for a great birthday gift
Made for a great birthday gift! Delivery was fast and the price very reasonable!
Would definitely consider buying again
18 August 2024
Top Tier Mystery/Subscription Box
Pretty much the gold standard of mystery box type purchases. Get at the very least your moneys worth of contents, a few wild card bits and pieces.
My only wish is for more Pokemon card related items aside from the cards themselves, like sleeves etc rather than toys. But that’s just my opinion not worthy of a mark down.
I have been subscribed for 2 months and I am please and looking forward to the next!
16 August 2024
Reply from CollectorParcels
Hi Kieran,
Thank you for subscribing with us and for the kind words.
We aim for 50% toys and 50% accessories across our subscription boxes and can only apologise that you’ve been in the other 50% each month.
I will add a note to your subscription and ensure we get you accessories going forwards.
Thank you again :-)
First months subscription and…
First months subscription and absolutely loved my pokeparcel! Well recommended for anyone who loves pokemon. Cannot wait for my next parcel 😍
5 August 2024
Unprompted review
Absolutely amazing
Amazing product delivered super fast considering late ordered. Very helpful and responsive team
19 July 2024
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