Polar Haircare Reviews 

7,199
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 6,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair dye for providing wonderful, natural-looking color coverage that effortlessly conceals gray hair without leaving behind any unpleasant chemical smells. People find the shampoo very simple to apply at home, making the entire coloring routine remarkably quick and completely mess-free compared to traditional options. Though some customers experienced minor issues with specific color shades not turning out as expected or failing to fully cover stubborn greys on the first try. A few reviewers also noted encountering mild skin irritation, temporary staining, or noticeable hair dryness after using the formula.

What people talk about most

Product

Clients share positive opinions on product, highlighting how easy it is to apply and how well it covers grays... See more

Quality

Reviewers mention positive feedback about quality, noting that the application is easy and leaves hair... See more

User experience

Users describe positive interactions with user experience, highlighting that the application process is... See more

Order

Customers had ambiguous experiences with order processing and delivery times. Reviewers noted that orders... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. While some consumers express extreme frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its still early days for the product but happy so far...firstly delivery was pretty quick and efficient.. My first application, I'm generally all over white on top with grey sides. The polar colour m... See more

Rated 5 out of 5 stars

The product is great and the customer service is even better. After using the shampoo, my hair is very soft and much more manageable. My stubborn greys resisted, so the application definitely didn't... See more

Rated 5 out of 5 stars

Won’t use anything else now. Nice and easy to apply, wait up to 20 minutes and then wash off always covers my greys and makes my hair feel very soft and shiny, the best it’s ever looked. The only... See more

Rated 5 out of 5 stars

Well I bought the light brown shade at first and didn’t get great results as it came out a bit orange/reddish, but as most companies say choose a shade lighter etc, I went for the Dark brown next and... See more


Company details

  1. Hair product shop

Written by the company

Polar offers a natural and safe way to cover gray hair and beards in just 10 minutes, all from the comfort of your home. Our easy-to-use dye shampoo nourishes your hair while providing long-lasting, mess-free results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(7,199)

6,365 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used box hair color for over 30…

I have used box hair color for over 30 years. I decided to try Polar Haircare after seeing it advertised for many months. It was super easy to use. There was no smell and my hair felt super soft. Not to mention all my grays were gone. I will definitely continue to use this product in the future.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

I had a lot of fun using your product

I had a lot of fun using your product. As an older person with gray hair it was fun to change my grays to purple and go out dancing. It was so easy to use and looked great. I would recommend your product to all.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Recommend Polar

This product has truly been amazing. I finally found something that doesn't burn my scalp & actually made from some natural ingredients. Thank you.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

This was super easy to use

This was super easy to use. I didn’t wear gloves which was ok but my manicure got very slightly tinted which did wash away a few hand washed later. I would wear gloves next time.
Overall I’m a big fan for simplicity of use and no smell.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

NO Complaints Here!

It’s great! I finally used it after receiving it two weeks ago. It covered all my grays and it was easy to do. It didn’t burn my head at all. The color I used was dark brown and it came out beautifully. I love it so far. Now to see how long it will last before needing a touch up. Also it got on my skin but with soap and water it came off. There is a smell but it goes away. Over all so far I love it!!!

31 August 2026
Unprompted review
Rated 1 out of 5 stars

Delayed delivery and doesn’t work

Product took ages to arrive, I read and followed the instructions including the patch test (48hrs). Applied to my hair and felt itching and mild burning. Waited the appropriate time and it hadn’t taken on any greys. After googling advice I left it on as others had done for longer and then washed out. It’s turned my grey roots orange (I have brown hair). It hasn’t worked and is a waste of time and money. Will be using my regular esalon hair dye again tomorrow instead. Don’t bother is my advice. It doesn’t do what it claims it will.

31 August 2026
Unprompted review
Rated 4 out of 5 stars

I really like the simplicity

I really like the simplicity and the only reason this isn’t a 5 is since it doesn’t last long. I would say generally I need to reapply weekly. However it was recommended I try the dark brown instead of medium even though I have rather light brown hair. We will see how that goes.

24 August 2026
Unprompted review
Rated 4 out of 5 stars

POSITIVE EXPERIENCE FOR FIRST TIMER

I had fantastic customer service with a detailed response to what colour i could purchase with my blonde and light brown hair streaks peppered now at roots with tons of grey. This helped me tremendously to make decision on which one to purchase. I will purchase another one in a darker shade but i am happy this product covers greys and put a natural life of skin colour back INTO MY FACE FROM THIS HAIR DYE AKIN TO WHEN I WAS YOUNGER AND I DONT LOOK SO WASHED OUT!! (IF YOUR MAN COMMENTS AND NOTICES THATS A WIN!)Thank you. (customer care was awesome!)

22 August 2026
Unprompted review

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