Polar Haircare Reviews 

7,198
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 6,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair dye for providing wonderful, natural-looking color coverage that effortlessly conceals gray hair without leaving behind any unpleasant chemical smells. People find the shampoo very simple to apply at home, making the entire coloring routine remarkably quick and completely mess-free compared to traditional options. Though some customers experienced minor issues with specific color shades not turning out as expected or failing to fully cover stubborn greys on the first try. A few reviewers also noted encountering mild skin irritation, temporary staining, or noticeable hair dryness after using the formula.

What people talk about most

Product

Clients share positive opinions on product, highlighting how easy it is to apply and how well it covers grays... See more

Quality

Reviewers mention positive feedback about quality, noting that the application is easy and leaves hair... See more

User experience

Users describe positive interactions with user experience, highlighting that the application process is... See more

Order

Customers had ambiguous experiences with order processing and delivery times. Reviewers noted that orders... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. While some consumers express extreme frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its still early days for the product but happy so far...firstly delivery was pretty quick and efficient.. My first application, I'm generally all over white on top with grey sides. The polar colour m... See more

Rated 5 out of 5 stars

The product is great and the customer service is even better. After using the shampoo, my hair is very soft and much more manageable. My stubborn greys resisted, so the application definitely didn't... See more

Rated 5 out of 5 stars

Won’t use anything else now. Nice and easy to apply, wait up to 20 minutes and then wash off always covers my greys and makes my hair feel very soft and shiny, the best it’s ever looked. The only... See more

Rated 5 out of 5 stars

Well I bought the light brown shade at first and didn’t get great results as it came out a bit orange/reddish, but as most companies say choose a shade lighter etc, I went for the Dark brown next and... See more


Company details

  1. Hair product shop

Written by the company

Polar offers a natural and safe way to cover gray hair and beards in just 10 minutes, all from the comfort of your home. Our easy-to-use dye shampoo nourishes your hair while providing long-lasting, mess-free results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(7,198)

6,365 reviews in the last 12 months

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Rated 1 out of 5 stars

Useless to me

I ordered it on Amazon. (Light brown)
I've tried twice, both following the instructions and following other users' tips, and it doesn't do anything except make my hair feel nicer. Even after 40 minutes, still alllll the greys are present. Disappointing.

29 August 2026
Unprompted review
Rated 4 out of 5 stars

Its still early days for the product…

Its still early days for the product but happy so far...firstly delivery was pretty quick and efficient..
My first application, I'm generally all over white on top with grey sides. The polar colour made the top a natural looking black and left the sides salt &pepper. It looked so natural and those i know said ig looks amazing...after a week it started to go a more brown colour, but due to my exercise etc I have to wash my hair daily...my second application due to the browning was done dry as the instructions said this is better. I looked up after 5 mins and was freaked out I was going to go fake emo black so washed out, phew. Not that bad...it'll take a while to find my perfect application frequency and timing but I'm ultimately happy with the product...

30 August 2026
Unprompted review
Rated 1 out of 5 stars

Polar hair color don't!

Apparently, this hair color shampoo has higher concentrations of chemicals. Which colors your hair in ten minutes. Sounds great right... Wrong!! So wrong. I have chemical burns on my scalp. Apparently, the PPD ingredients are a lot stronger.
And are a contact allergen. Contact dermatitis itchy flaky scalp. The first time I used it My scalp didn't burn at all. It progressively got worse buyer beware. I've used box color for several years. No problems. I tried the madison reed line. No problems. Hair color shampoo in ten minutes. A little too good to be true.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product, Exceptional customer service

Love that your product doesn't contain the harsh chemicals found in box dyes.
I received my order and one of my containers arrived damaged with some loss of product. When i sent an email with pictures to advise, your customer service responded almost immediately and sent out a free replacement just as quickly. Exceptional customer service.

10 August 2026
Unprompted review
Rated 4 out of 5 stars

Lightened dark blonde/light brown roots

Lightened dark blonde/light brown roots, along with covering gray at temples. Did left a brassy hue on roots, so using a purple shampoo (toner) was necessary to tone down the orange brassiness. Application was easy. Fragrance light and pleasant even for those who are sensitive to strong smells. Did not cover evenly and left a darker blonde spot in the center of scalp. Hair felt soft afterwards. Works well if you need to extend time between highlights.

15 August 2026
Unprompted review
Rated 4 out of 5 stars

Well my order took a little while to…I don't know the date for real. I just had to file the box. I don't know the exact date.

Well my order took a little while to get here. Boy major but it was long and know I don't have that information on order date and or delivery date. Sorry.

I wasn't so sure about putting it on to my dry hair but I did it and it took awhile. I was almost late but I got it in on time.
It's been two weeks and I can see all the grey in my hair. I will still use it as long as I can afford it. It's kinda hard to make the payment work for me. I will have to
Double check things. By right now I do not need another bottle. Hopefully you will change the product to make it last longer and really cover the very grey hairs.

Melinda

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Skeptical at first

I was skeptical that this was going to work, but was very pleasantly surprised. It worked as advertised and it’s a few weeks since I used it and the grays are still covered.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Natural Hair Color Refresh

Nice refreshing color. Missed a few spots but I can see that this can replace my regular hair color which contains too many chemicals. I hope to keep using this product.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

I like it very much

I like it very much , it appears to be gentle on the scalp and it covers pretty well. The color is natural looking and it leaves the hair soft and manageable. The only downside is side is it needs to be used more often than a permanent color. But that being said I will continue to use it because it is gentle.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised!

I was hesitant about coloring my own hair but frankly, I'm extremely pleased with the result. It looks natural and my hair feels so much healthier.

11 August 2026
Unprompted review

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