PoliHome Cyprus Reviews 66

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

the sofa bed emma i ordered looked exactly as in the picture, delivery was very fast (next week delivery) and the transport company informed me well about the date & time of the delivery. the sofa is... See more

Rated 3 out of 5 stars

I recently bought furniture from this shop and my experience was mixed, so I’d give it 3 stars. The delivery took much longer than promised, which was frustrating since I had to rearrange my schedule... See more

Rated 1 out of 5 stars

The delivery is extremely expensive. like taking a private jet to deliver a bed. i cancelled my order for that

Rated 1 out of 5 stars

I bought a drawer which is 140x30 it is new I don't have it even a year and all already broke three drawers I called the support center they refuse to help me and I have also guarantee and they say... See more

Company details

  1. Home Furniture Shop
  2. Bedroom furniture shop
  3. Furniture Manufacturer
  4. Living room shop

Written by the company

H Polihome επικεντρώνεται στην εισαγωγή επίπλων, στρωμάτων και ειδών διακόσμησης για χρήση σε οικιακό ή επαγγελματικό χώρο. Προσφέρει στους πελάτες της προϊόντα με προδιαγραφές διάρκειας ζωής, απόδησης και ευκολίας χρήσης στην καλύτερη τιμή της αγοράς.


Contact info

2.8

Average

TrustScore 3 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rude employee in shop

I didnt even buy the furniture due to their horrible behaviour. I went to the shop in limassol and the employee was rude and dismissive, telling me to just order the furniture online. I was so upset that i just left. If this is the behaviour before you pay them, i wouldnt want to be chasing after them for any issues regarding the furniture. Rude, very rude.

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Polihome

Ordered on line a vanity unit. They took my money and then I waited and waited, chased and chased. Eventually it arrived - damaged it had not been packaged properly by Polihome and so the items fell out. Contacted Polihome, sent photos - no response. I will NEVER buy from them again.

17 July 2024
Unprompted review
Rated 1 out of 5 stars

Unprofessional

Unprofessional, we order beginning of February and still waiting for the items to be delivered
I have never experienced such a dreadful service ever before with any company
Very disappointed

25 April 2024
Unprompted review
Rated 1 out of 5 stars

Their prices are fake

Their prices are fake. We tried to buy a bed and mattress, but once we started the purchase at the counter they started added extras that weren't included in the price tag...bed frames, shipping, transport etc. they get you with a good looking price then ramp them up thinking your an idiot. If I could give zero stars I would.

20 April 2024
Unprompted review
Rated 1 out of 5 stars

Totally incompetent company

Absolutely useless company, from start to finish!
We explicitly informed Polihome that we would need the furniture delivered for a specific week when we would be in Cyprus from the UK.
We gave them 5 months notice and they failed to deliver and didn’t bother to apologise either.
When we did finally get our furniture delivered, they then informed us our wardrobe was damaged!!!
You have been warned. Stay well clear!

8 January 2024
Unprompted review
Rated 1 out of 5 stars

Beaware scammers

Beaware scammers. Innacurage description of product, once i told them i wish to return my product they stopped replying to emails.

17 January 2024
Unprompted review
Rated 2 out of 5 stars

The delay to deliver is outrageous

The delay to deliver is outrageous. Ordered early October and arrived almost mid January. The excuse was that waiting time ("40 to 50 days") meant 49 to 50 WORKING days. Who does that? Quality was average. We chose to assemble it ourselves but the instructions were missing and spent hours figuring it out.

8 January 2024
Unprompted review
Rated 1 out of 5 stars

Where to begin you order item in my…

Where to begin you order item in my case a bed wait over 6 weeks for you chase up all the time where item is.
The mattress is damaged by delivery driver dragging on floor no compensation.
Also you question part bed missing to be told it had to be bought separate and have to pay again and wait a further 6 weeks so in total no bed sleeping on a sofa with one of my children for 12 weeks
Customer service shocking. Lack of communication terrible.

1 September 2023
Unprompted review
Rated 1 out of 5 stars

Stay away from Polihome furniture

Terrible! The worst company to buy from. Misleading about charges! 150 euros for delivery of 2 sofas one small and other 2 seater then 97 euros for assembly. Delivery and assembly equal 68% of total price of sofas. What a mistake to deal with!!

14 October 2022
Unprompted review
Show reviews in all languages. (66 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look