Polkadot Plumbers Reviews 

224
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Quick response to problems and excellent, friendly communication via various team members. have used Polkadot for quite a few years and can recommend - they've completed electric and gas and other plu... See more

Rated 5 out of 5 stars

Felix and Nick visited to fix a complicated leak coming from our flat. They were brilliant. Their communication was super clear, they worked quickly and cleanly and always kept me updated. They also d... See more

Company replied

Rated 5 out of 5 stars

Excellent plumbers and a few days later provided an emergency electrician! After being messed around by Aspect plumbers (avoid did not solve the problem and charged more than Polka), Polka came ou... See more

Rated 5 out of 5 stars

Really happy with the service from Jack (Polkadot Plumbers Ltd). Called them today because the gas boiler was making a strange clicking noise and Jack was able to fit us in at short notice. Diagnosed... See more

Company details

  1. #85 of 98 best companies in Plumber

Information provided by various external sources

We are a plumbing and heating business that serves Central and South London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

224 reviews

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4.6

All reviews

(224)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Super quick bolier replacement

Our boiler broke down and Jack was able to order a replacement and have it installed within 3 / 4 days , he was very efficient at managing diaries and accommodating given it was mid December. His plumbers (Dan and Egis) were super efficient and friendly and did a very thorough job, all at a competitive rate.

15 December 2020
Unprompted review
Rated 5 out of 5 stars

Amazing

The plumbers were really excellent. Very responsive, very professional and efficient.

4 December 2020
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMENDED 5⭐️

Polkadot replaced my boiler & radiators, which included a chemical system flush, mag filter & limescale inhibitor fitting, plus wireless Nest thermostat. Boiler came with a 10yr warranty. They were working with an ancient central heating system that still used the old school microbore pipework, but this wasn't an issue for them at all. They did a superb job. Highly professional, taking proper care, with excellent attention to detail. Truly brilliant. And unlike some of the quotes I received, extremely fairly priced. Can't recommend them enough.

14 September 2020
Unprompted review
Rated 5 out of 5 stars

A fantastic new boiler!

Jonathan showed impressive competence and helped analyse the problem with the old boiler location and help provide a new, innovative solution. All installed professionally and in good time. Liked the guys so much they are now doing my bathroom!

31 August 2020
Unprompted review
Rated 5 out of 5 stars

Polkadot Plumbers were indeed amazing…

Polkadot Plumbers were indeed amazing as the previous reviews confirms. Initially our bathroom refurbishment had to be delayed due to Covid, and Jack fully understood that. Once a date had been agreed, they turned up on time every time. I thought we gave them a particularly tricky brief but they came through with flying colours and always gave us good advice when discussing ways to complete the work, checking with us first. On at least 2 occasions during the job they stayed late into the evening and never once complained, saying we have to fix this for you before we leave for the night. All the staff were very polite, tidy and they always cleaned up at the end of each day. I really cannot recommend them highly enough. I m sure there are other plumbers who provide a similar service but for us, if we ever need a plumber again, Jack and his team will be our first port of call.

24 July 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Thank you very much Dominic, it was a pleasure working with you.

Rated 5 out of 5 stars

Feedback from Tenant and Landlord

Eggis the Plumber was really great - very knowledgeable and everything now seems to be working. Jack, the Director of the Company very patient and accommodating to my specific requests. Thank you guys!

26 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Thank you Carol!

Rated 5 out of 5 stars

Polkadot plumbers were Amazing!

Polkadot plumbers were amazing. They were very helpful and were able to sort out the problem quickly. We would definitely recommend them to anyone looking for a reliable plumbing service, with trusted and friendly help.

11 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Thank you. Was a pleasure to help!

The Polkadot Team

Rated 5 out of 5 stars

Id only ever use Polkadot now

Id only ever use Polkadot now, efficient, polite and always willing to do whatever they can to resolve a problem. Its great to know that if we have a plumbing issue, we have someone 100% reliable to call. Many thanks

11 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Thank you for the extremely kind review. We are so pleased we were able to help.

The Polkadot Team

Rated 5 out of 5 stars

Top plumbers

Top plumbers. All you want or need!

10 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

We love this review. I hope we will continue to be this for you in future!

The Polkadot Team

Rated 4 out of 5 stars

Handy with a spanner

Straight forward good service, dealt with customer error in good style. Only quibble, I should have got him to do a second job while he was here.

10 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Thank you for the review. We hugely appreciate it. A good customer service is extremely important to us. We would love to come back and help you with your second job!

The Polkadot Team

Rated 5 out of 5 stars

21st century plumber

21st century plumber. Great comms throughout, fully digital and online scope of work / invoicing, transparent process.

10 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

We are thrilled you enjoyed the experience. We try very hard to create efficient and transparent customer service. Your review is greatly appreciated. Thank you!

The Polkadot Team

Rated 5 out of 5 stars

Polkadot were great!

Polkadot were great, Jack gave me some extremely helpful advice over the phone during a major leak so that I could rapidly turn off the stopcock, followed by Harry capping off the offending pipe and restoring the water supply the next morning. They were polite, professional and clean, I would recommend them without hesitation!

7 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Thank you Dr. Kelleher! What a relief this was sorted before your phone ran out of battery!

Rated 5 out of 5 stars

Excellent

Excellent. Helpful and skilled. Very clear descriptions of problem with information given at every stage. Efficient, tidy and very pleasant. Strongly recommended.

5 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Thank you Catharine! We were really glad to get to the bottom of your drainage issues, this was no easy task and thank you for your patience.

Rated 4 out of 5 stars

Prompt and efficient although had t o…

Prompt and efficient although had t o be called back to fix emerging leak from the new installation but did so without fuss.

4 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Thank you for the review and thank you for using us.

The Polkadot Team

Rated 5 out of 5 stars

Polkadot plumbers were excellent!

Polkadot plumbers were excellent! We had a complicated job and knew we needed a really professional job. We found them online and had a good feeling about them. Instead of us having to throw away our toilet and buy a new one, the plumber they sent completely restored it over two days and bought new parts where necessary. There were some screws and fixings that had rusted and the plumber was able to fix it up so that not only is it in perfect working order, but it’s better than it was before! It’s like we got a new toilet but with the same body. We’re glad we didn’t have to replace it. The plumber was extremely polite and diligent and was able to explain to us what the problems were. He also really tidied up after himself. It indeed was a professional job and well worth the money. We will definitely turn to them next time we have a plumbing issue. We highly recommend them!

3 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Hi Jacqueline

Thank you for the review. We take pride in our customer service, so we really appreciate your review!

The Polkadot Team

Rated 4 out of 5 stars

Very helpful

Very helpful - would use them again

3 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Thank you for the review. We look forward to seeing you again.

The Polkadot Team

Rated 5 out of 5 stars

Quick response

Quick response, trustworthy and fixed the problem with my boiler in one day.

3 June 2020
Unprompted review
Polkadot Plumbers logo

Reply from Polkadot Plumbers

Thank you for the review. We pride ourselves in providing an honest and reliable service so this is great to hear. Please let us know if we can help out in the future.

The Polkadot Team

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