It is awesome, what is possible in these times. No one was able to see, how fast and in which quality such things are working proper today... interesting to see, which crazy things will the future b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good generation of images. Text to Image is good, but the text must be very detailed toget exactly what you want. The free plan is nice, but I will be buying the upgrade.
Company replied
I used the basic version, it is sufficient. I am up set about the profession mode, it Made a video with too light, extremely clear light, it was not necessary, I love expected much better with “ profe... See more
Company replied
When I first started using Pollo, there was little restrictions, age limits but that was about it. Now the idea of a NSFW image is not allowed. This is disapointing. When did the rule change?
Company replied
Company details
Written by the company
Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps. Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Contact info
Singapore
- support@pollo.ai
- pollo.ai
4.4
Excellent
3K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You guys shot yourselves in the foot
You guys shot yourselves in the foot. Only thing to do is fix YOUR mistake, have us create nsfw content again.
24 March 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
Greatest AI IMG
Greatest AI IMG, IMG2VID, VID2VID, webui and selection of models on the internet. Can't fault
26 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
AI for snowflakes
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
25 March 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
This app is incredibly inconsistent on…
This app is incredibly inconsistent on what it considered NSFW. I won't be giving any more of my money to something that thinks holding hands constitutes NSFW, it's ridiculous.
25 March 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
Good AI tool
25 March 2025
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
it's not fun anymore…
It was fun when you could make sensitive content, now it's restricted, it doesn't let you do that anymore, it stopped being fun
25 March 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
Its sucks honestly I cant even have a…
Its sucks honestly I cant even have a character in a bikini at the beach or its flags it like seriously bikinis are normal what the hell is wrong with this site and kissing is also a no go over half the time even if I use the stupid ai kiss generator 0/5
25 March 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
If your content is not NSFW in nature yet failed to generate, please contact our customer support team so we can investigate the specific issue for you.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
I love the video generations.
25 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
awful overly restricted experience
28 March 2025
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
If your video creation does not fall into this category, please contact our customer service staff for assistance. Contact support@pollo.ai
Thank you for your understanding and cooperation.
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
The Groove Zone (OlyWA) Collective's testimonial
Our music entertainment Collective, The Groove Zone (OlyWA), has only recently started using AI for some of its promotional materials. We discovered Pollo AI last year, and we've been 99.9% thrilled with what has been created so far!
No need to look any further for the most user-friendly AI service out there, this is it!
24 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
WAS a fantastic Ai-tool
WAS a fantastic Ai-tool, now just limited useless junk. shame. I'll take my money elsewhere. thanks for the ride though. and by the way.....
Input flagged as sensitive or harmful by the third-party model. Credits refunded.Input flagged as sensitive or harmful by the third-party model. Credits refunded.Input flagged as sensitive or harmful by the third-party model. Credits refunded.Input flagged as sensitive or harmful by the third-party model. Credits refunded.Input flagged as sensitive or harmful by the third-party model. Credits refunded.Input flagged as sensitive or harmful by the third-party model. Credits refunded.
25 March 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
If your video creation does not fall into this category, please contact our customer service staff for assistance. Contact support@pollo.ai
Thank you for your understanding and cooperation.
Pollo AI was great.
Pollo AI was great.
Pollo AI was great, it was easy to navigate and use. They answered any questions I had in a timely manor. Custom service was spot on. Best out there in their field.
24 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
the reality and easy history
24 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
showing true colours by extreme use of…
showing true colours by extreme use of moderation after growing user base through free referrals. Will not be using or referring anymore.
24 March 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
If your video creation does not fall into this category, please contact our customer service staff for assistance. Contact support@pollo.ai
Thank you for your understanding and cooperation.
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Videos never work
You cannot make any kissing video whatsoever, even though there is a kissing and French kissing section of the app. Even just asking two random people to kiss, it says no due to sensitive content through third party. It never used to be like this. Complete waste of time now. SENSITIVE THIS, SENSITIVE THAT! GOODBYE SNOWFLAKE AI!
23 March 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
If your video creation does not fall into this category, please contact our customer service staff for assistance. Contact support@pollo.ai
Thank you for your understanding and cooperation.
Often we have to replay because the AI…
Often we have to replay because the AI doesn't do exactly what we ask; it tends to make the same mistake from one prompt to the next, and we lose credits each time. Is there a specific language that would allow the AI to convert an image to video without too many interpretation errors?
24 March 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
Have a good day
What happened to Pollo AI
What happened to Pollo AI? All the generators are like super sensitive now!
What a bummer!
24 March 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
If your video creation does not fall into this category, please contact our customer service team at support@pollo.ai to check the specific situation.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.
WTFITPOS!?!
24 March 2026
Unprompted review
Reply from Pollo AI
Hi,
We sincerely apologize for any inconvenience caused.
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.
In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
If your video creation does not fall into this category, please contact our customer service staff for assistance. Contact support@pollo.ai
Thank you for your understanding and cooperation.
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