It is awesome, what is possible in these times. No one was able to see, how fast and in which quality such things are working proper today... interesting to see, which crazy things will the future b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good generation of images. Text to Image is good, but the text must be very detailed toget exactly what you want. The free plan is nice, but I will be buying the upgrade.
Company replied
I used the basic version, it is sufficient. I am up set about the profession mode, it Made a video with too light, extremely clear light, it was not necessary, I love expected much better with “ profe... See more
Company replied
When I first started using Pollo, there was little restrictions, age limits but that was about it. Now the idea of a NSFW image is not allowed. This is disapointing. When did the rule change?
Company replied
Company details
Written by the company
Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps. Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.
Contact info
Singapore
- support@pollo.ai
- pollo.ai
4.4
Excellent
3K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
awesome stuff
20 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Unreliable
Unreliable. More than half of the videos are trash. It doesn't follow the prompts, changes shots randomly, distorts people, changes faces, and often the movements are mechanical and jerky. I don't recommend it.
20 March 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
Have a good day
Great experience but a suggestion
The system is amazing and it gives you a lot of options to play with. I usually get very stunned by the results of my prompts, but other times I have to say that it is not what I had in mind. For this I would suggest a preview, low quality, small, not downloadable; to see if the image was what you intended so you can re-prompt it without having your credits taken for something you didn't want
20 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Non-existent support scam
I am extremely upset!! I made a $59 payment to this platform, they received my money, and my credits still haven't appeared!! I've contacted support and they haven't responded. How can I report this platform? I need to take legal action because if they receive my payment and don't credit my tokens, then I want to file a complaint. Support is not responding
19 March 2026
Unprompted review
Reply from Pollo AI
Hello,
After reviewing your account details, we investigated your order history and found that your order was unsuccessful because payment to your bank account was rejected. We do not have the specific reason. We suggest you contact your bank to inquire about the situation. You can also check to see if any amount was deducted from your card. We have also sent you a related email; please check it.
Please feel free to contact us if you have any questions.
Excelent app the videos os Very good
3 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Pollo.ai for the win
Hands down, the best site. It does what it's supposed to do. It's easy to navigate, and the results are awesome.
17 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
excellenent app
17 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
The most responsive
The most responsive , safe and trust app I had ever used , always trying to serve by why exactly what you asked for without changing anything you didn't ask for .
Thank you so much anyway ) wish you always success , but please try to let more free trials as there's a lot of people already haven't any payment on credit cards
17 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
this program don't suprout arabic…
this program don't suprout arabic language
17 March 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Given the inherent complexity of language, we will strive to further optimize this functionality in the future.
Here is the support contact E-mail address support@pollo.ai
Have a good day
Perfect creation
17 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
Reallu god app for making images for…
Reallu god app for making images for school wor
17 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
Didn't generate my prompt AT ALL
Didn't generate my prompt AT ALL. could use inorovement
16 March 2026
Unprompted review
Reply from Pollo AI
Hello,
We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
Have a good day
Very nice app
17 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
it was Awesome to use the AI
16 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!
Reply from Pollo AI
Hello!
Thank you very much for choosing our AI-generated video service! Your trust is the driving force of our continuous innovation and the greatest encouragement for our team to pursue excellence.
As digital content creation becomes increasingly important, we are well aware of the value of efficient and intelligent tools to your business. Your user experience and feedback are crucial to us - whether it is the efficiency of video generation, the diversity of creativity, or the smoothness of the operating experience, we will continue to optimize and strive to provide you with solutions that better meet your needs.
Your satisfaction is our direction. We will launch more new features in the future.
Continue to empower your creativity and help you be one step ahead in content creation.
Thank you again for working with us to explore the infinite possibilities of AI videos!
Quite helpful
17 March 2026
Unprompted review
Reply from Pollo AI
Hello!
Thank you very much for choosing our AI-generated video service! Your trust is the driving force of our continuous innovation and the greatest encouragement for our team to pursue excellence.
As digital content creation becomes increasingly important, we are well aware of the value of efficient and intelligent tools to your business. Your user experience and feedback are crucial to us - whether it is the efficiency of video generation, the diversity of creativity, or the smoothness of the operating experience, we will continue to optimize and strive to provide you with solutions that better meet your needs.
Your satisfaction is our direction. We will launch more new features in the future.
Continue to empower your creativity and help you be one step ahead in content creation.
Thank you again for working with us to explore the infinite possibilities of AI videos!
it was good....
16 March 2026
Unprompted review
Reply from Pollo AI
Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!
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