Great selection and fast service! This was my first "visit" to the polyestershoppen webshop. I was pleased to find a "one-stop shop" for all things related to polyester. I use polyester paints fo... See more
Company replied
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See what reviewers are saying
Very impressed with this company's service and quality of the products I purchased
Company replied
The delivery was quick, even if I had to wait 1 more day because of PostNl is busy with holiday orders. The package was well wrapped, I got my order without any damage. The customer service is polite... See more
Company replied
I have ordered multiple items from them before on separate occasions. With my last order it was clear as day that the items are not checked before they are shipped, or they think customers... See more
Company replied
Company details
Written by the company
Polyestershoppen.nl is dé specialist in de verkoop van hoogwaardige harssystemen, vloersystemen, lakken, lijmen, kitten, wapening en overige benodigdheden. Wij leveren onze producten door heel Europa aan zowel doe-het-zelvers, hobbyisten als professionals. Met een uitgebreid assortiment en snelle levering zorgen we ervoor dat je altijd de juiste materialen in huis hebt. Daarnaast bieden wij deskundig advies, zodat jij met de juiste producten aan de slag gaat en jouw project tot een succes maakt!
Contact info
Oostbaan 680, 2841ML, Moordrecht, Netherlands
- 085-0220090
- support@polyestershoppen.nl
- polyestershoppen.nl
4.7
Excellent
13K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Polyestershoppen
Beste klant,
Hartelijk bedankt voor de mooie beoordeling!
Met vriendelijke groet,
Team Polyestershoppen
Klantenservice is top
15 March 2024
Reply from Polyestershoppen
Beste Antoinette,
Hartelijk bedankt voor de mooie beoordeling!
Met vriendelijke groet,
Team Polyestershoppen
Excellent service
Quick and easy arrangement, fast delivery, excellent products!
I have tried out the silica sand and now can't wait to try out the resin too!
28 February 2024
Reply from Polyestershoppen
Dear Lucija,
Thank you very much for the lovely review, nice to read that you are satisfied!
Kind regards,
Team Polyestershoppen
your service is top notch with fast…
your service is top notch with fast delivery. and your resin for deep castings has never let me down,
27 February 2024
Reply from Polyestershoppen
Dear Marija,
Thank you very much for the lovely review! Great to read that you are satisfied with our epoxy resin.
Best regards,
Team Polyestershoppen
Instructies op YouTube en telefonische…
Instructies op YouTube en telefonische support, super handig!
6 February 2024
Reply from Polyestershoppen
Beste Serge,
Hartelijk bedankt voor de review. Fijn om te lezen dat je tevreden bent over onze YouTube filmpjes en telefonische support! Bij een volgende bestelling doen wij opnieuw ons uiterste best zodat we de 4 sterren beoordeling kunnen upgraden naar een beoordeling van 5-sterren ;)
Met vriendelijke groet,
Team Polyestershoppen
Top service en producten!!!
7 February 2024
Reply from Polyestershoppen
Beste Antonio,
Hartelijk bedankt voor de mooie beoordeling!
Met vriendelijke groet,
Team Polyestershoppen
Quick delivery, well wrapped package, polite customer service
The delivery was quick, even if I had to wait 1 more day because of PostNl is busy with holiday orders.
The package was well wrapped, I got my order without any damage. The customer service is polite which is a huge plus point from my part, it is very rare and I was glad they sent me notification about my 1 day delivery delay.
13 December 2023
Reply from Polyestershoppen
Dear Julianna,
Thank you very much for the lovely review. Great to read that you are satisfied with our service!
Best regards,
Team Polyestershoppen
Supersnelle levering!
6 December 2023
Reply from Polyestershoppen
Beste Joan,
Hartelijk bedankt voor de review!
Met vriendelijke groet,
Team Polyestershoppen
Super quick and complete!
8 November 2023
Reply from Polyestershoppen
Dear Jörg,
Thank you for the review!
Kind regards,
Team Polyestershoppen
Items were used before. Not the first time this happened
I have ordered multiple items from them before on separate occasions. With my last order it was clear as day that the items are not checked before they are shipped, or they think customers are stupid
Some of their products are great, but check your items, as I have received a few used items charged at full price.
The first time I asked customer service about the quality of an item and if it has been used before they asured me their stock management system is top notch, but they cannot take full responsibility for the quality of some items that they sell as they are suppliers. But they guarantee that only new and unused items are sold. So I figured perhaps I got a new but bad batch of alcohol ink. I gave them the benefit of the doubt
Now recently with a different order I received 3 items that have clearly been used in the past. Scratches on tools, opened boxes with items missing, etc.
That is not a supplier quality issue. The issue now is I cannot trust the products and the service you offer anymore
I now wonder if my sealed Resion epoxy bottles are in fact new unused batches. The bottles are sealed with foil yes, but the lids are screwed on skew and the security rings from the caps are missing. Perhaps these screw caps do not come with security rings, hazardous chemicals should have those extra secured screw caps with rings but these bottles didnt - see how I can’t trust what I buy from you anymore?
Customer support is welcome to contact me. I have pictures of the items
13 October 2023
Reply from Polyestershoppen
Dear Renate,
Thank you for your extensive review. We can assure you that our products have not been used before shipment. We have the production of many products from our range in-house (such as fully automatic filling lines for epoxy and pigment machines). The products are carefully packaged and shipped from our warehouse in Moordrecht. A cap can be damaged during production or transport, but they are not reused. Returned items will be checked upon receipt and assessed as to whether they are put back on sale or discarded/offered as a second chance product.
You are very welcome for a tour of our business premises in Moordrecht. Please do not hesitate to contact us.
Kind regards,
Team Polyestershoppen
Reply from Polyestershoppen
Hi Daniel,
Thank you very much for the review!
Kind regards,
Team Polyestershoppen
👌👌👌👌👌👌👌👌👌👌
4 October 2023
Reply from Polyestershoppen
Beste Adrian,
Bedankt voor de review! 👌
Met vriendelijke groet,
Team Polyestershoppen
Reply from Polyestershoppen
Beste Frank,
Hartelijk bedankt voor de review!
Met vriendelijke groet,
Team Polyestershoppen
Top Producten
11 September 2023
Reply from Polyestershoppen
Beste Rob,
Bedankt voor de review. Fijn om te lezen dat u tevreden bent over onze producten!
Met vriendelijke groet,
Team Polyestershoppen
Top support from the team
Top support from the team and the great help and guidance provided
24 August 2023
Reply from Polyestershoppen
Dear Justus,
Thank you for the review!
Kind regards,
Team Polyestershoppen
Ze gaven tips en stuurde de tips via de…
Ze gaven tips en stuurde de tips via de mail naar me.
14 August 2023
Reply from Polyestershoppen
Beste Rian,
Bedankt voor de mooie review!
Met vriendelijke groet,
Team Polyestershoppen
Reply from Polyestershoppen
Dear customer,
Thank you very much for the review!
Kind regards,
Team Polyestershoppen
Reply from Polyestershoppen
Beste Antje,
Hartelijk bedankt voor de mooie beoordeling!
Met vriendelijke groet,
Team Polyestershoppen
Customer friendly
Excellent response when contacted on Whatsapp and support updating the order
4 July 2023
Reply from Polyestershoppen
Thank you for the positive review!
Kind regards,
Team Polyestershoppen
Fast delivery and a guide how to by…
Fast delivery and a guide how to by email. Very efficient and helpful!
14 June 2023
Reply from Polyestershoppen
Dear Mariaan,
Thank you for the review!
Kind regards,
Team Polyestershoppen
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