I have bought two of Pom Pom London's best selling bags - the black quilted original bag and maple original bag. They are made with the softest leather and easy to match with any outfit you are wearin... See more
Company replied
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Review summary
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Orders are fast and easy to place via the website which is equally easy to navigate. The bags I have received look exactly like the photos, are of excellent quality, and always receive compliments whe... See more
Company replied
First time buying from Pom Pom London I was recommended by a friend. Such a wonderful selection of colours and stylish yet functional designs . I have ordered 3 bags now and ordering and delivery is... See more
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I have purchased several bags from PPL and they are all of exceptional quality. On the few occasions I’ve had to contact Customer Service, each representative has been very helpful and supportive. Fur... See more
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Company details
- #42 of 256 best companies in Ladies' clothes shop
- #60 of 286 best companies in Fashion accessories shop
- #12 of 44 best companies in Handbags Shop
Written by the company
Pom Pom London was born in 2015 with the aim of delivering affordable, stylish and contemporary products. All our products are sourced and designed from the UK. We are passionate about creating fashion pieces that are unique and fun for all ages and our expanding range is a reflection of this. Whether you are looking for a warm hat or a useful bag we hope you find something appealing. Thank you for looking. Of course please do not hesitate to get in touch should you have any queries about anything! Pom Pom London Team x
Contact info
United Kingdom
- hello@pompomlondon.com
- pompomlondon.com
4.8
Excellent
17k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superior Bags
I find Pom Pom products superior to many high end brands. Every bag I have ordered (and there are many) have always come in pristine condition. A dust cover is always included. All metal pieces are covered and well protected. The fantastic choice I have of straps is amazing. I love my cute pom pom purse charms, or whatever else they have adorned on the bag. I have replaced most of my other bags with Pom Pom London bags because of the quality and functionality. I have several sizes, but can use the charms and bag straps on all of them to suit my mood. You won’t be disappointed and I know you will be back for more!
26 May 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're delighted to hear how much you love your Pom Pom London collection. It's fantastic to know you appreciate the quality, packaging, versatility of our straps and accessories. Thank you for your continued support and kind recommendation.
Pom Pom London Team x
Easy ordering
Easy ordering. Product is very well made. Holds up well. Used on vacation and held all my stuff. Will purchase again.
2 February 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review.
We're delighted to hear you found the ordering process easy and that your bag performed so well on your travels. It's wonderful to know you're pleased with the quality and durability, and we look forward to welcoming you back again.
Pom Pom London Team x
Excellent quality products with…
Excellent quality products with wonderful customer service. Will definitely continue to use PPL
1 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review.
We're delighted to hear you're enjoying our products and customer service. Thank you for your continued support – we look forward to welcoming you back again soon.
Pom Pom London Team x
I love Pom Pom London bags!
I love Pom Pom London bags!! I have 7 bags and they are good quality leather! Keep the styles coming!
28 January 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review.
We're delighted to hear you're enjoying your Pom Pom London collection and love the quality of our leather bags. We'll certainly keep the new styles coming!
Pom Pom London Team x
Cannot recommend a better product or company !
I have been a Pom Pom London customer for a few years now and I absolutely love their products and customer service. The only downside is not buying too many and spending all my hard earned money! Haha. The quality of the products are brilliant and very impressive. I always get compliments and I am always recommending them- mostly due to their quality, value, and versatility. Highly recommend!!
2 July 2025
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're delighted to hear you've been enjoying our products and customer service over the years. It's fantastic to know you appreciate the quality, value, and versatility of our bags, and we're especially grateful for your recommendations and continued support.
Pom Pom London Team x
Great quality and customer service
Great quality and customer service, love the different styles and the extra straps!!
21 March 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review.
We're delighted to hear you're enjoying the quality of our products and the service you've received. It's wonderful to know you love the different styles and extra straps too!
Pom Pom London Team x
Very pleased
I was initially wary about buying a bag I hadn’t seen in person but I am so glad I tried Pom Pom London bags. I love the choice of colours and straps.
They also carry a range of narrower fabric straps which suits my petite height
27 January 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review.
We're delighted to hear you're so pleased with your Pom Pom London bag. It's wonderful to know you're enjoying the colour and strap options, and that our narrower straps are a great fit for you.
Pom Pom London Team x
Gorgeous stuff
Gorgeous stuff. Ordered twice and I love my bags. Highly recommended!!! 🫶🏻
2 March 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review.
We're delighted to hear you're loving your bags and have come back for a second purchase. Thank you so much for your recommendation and support!
Pom Pom London Team x
I love the quality of my Pom Pom London…
I love the quality of my Pom Pom London purses. I always get compliments when wearing them. I absolutely love the color options and styles they come in too. I’m a fan of the City Plus and the Original Plus because of the amount they hold. I also just got my first Westminster and love the style as well. When you order from Pom Pom London, your order comes in so quickly- great company.
2 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're delighted to hear how much you love your Pom Pom London collection and that you're receiving so many compliments. It's fantastic to know you're enjoying the different styles and colour options, and that you've been pleased with our delivery service too.
Pom Pom London Team x
Addictive Accessories
Beautiful quality leather bags with a rainbow of shades to choose from. Huge selection of straps to personalise your purchase included in the price. Quick response & delivery, with items packaged thoughtfully similar to high end designer accessories. Beware tho, they can be addictive!
1 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're delighted to hear you're enjoying the quality of our bags and straps. It's fantastic to know you've been pleased with our packaging, delivery, and overall service. Thank you for your support!
Pom Pom London Team x
Absolutely love my bag
Absolutely love my bag - the original city bag in bright blue! It came with two free straps. It goes everywhere with me. Need to start collecting now!!
2 June 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your lovely review.
We're thrilled to hear you're loving your Original City bag in Bright Blue! It’s great to know it has become your go-to bag, and we hope it’s the first of many in your collection.
Pom Pom London Team x
No matter where I look I always come…
No matter where I look I always come back to Pom Pom London and there choice and quality is exceptional
31 May 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your lovely review.
We're delighted to hear that you keep coming back to Pom Pom London. Your kind words about our quality and selection mean a lot to us.
Pom Pom London Team x
Lovely bags
Lovely bags, have a few now great quality, choice and if I’ve had any issues fantastic customer service
2 June 2026
Unprompted review
Reply from Pom Pom London
Thank you so much for your lovely review.
We're so pleased to hear you're enjoying your collection and have been happy with both the quality of our bags and the support from our customer service team.
Pom Pom London Team x
I have at least 20+ PomPom London bags…
I have at least 20+ PomPom London bags and I love them all. Great quality, colours and styles with matching accessories and straps to style how the mood takes you. Fast and efficient ordering, great social media groups too.
2 June 2026
Unprompted review
Reply from Pom Pom London
What an amazing collection!
We're so pleased to hear you're enjoying the quality, colours, and variety of styles, along with the matching accessories and straps. It's also lovely to know you've had a great experience with ordering and enjoy being part of the Pom Pom London community.
Pom Pom London Team x
Reply from Pom Pom London
Thank you so much for your lovely review.
We're delighted to hear you're enjoying our products and appreciate your kind words about the quality and value.
Pom Pom London Team x
Beautiful products from Bags to Pom…
Beautiful products from Bags to Pom Poms. I have purchased a lot of the products and each and everyone has been outstanding.
1 June 2026
Unprompted review
Reply from Pom Pom London
It's wonderful to hear you've enjoyed so many of our products.
We're delighted that each purchase has met your expectations, from our bags to our Pom Poms! Thank you for your continued support.
Pom Pom London Team x
I absolutely love these handbags and…
I absolutely love these handbags and love the fact I can change the straps to get a different look. They always arrive packaged well and in their own canvas bag which I keep them in to keep them pristine. I have four bags and am definitely ordering more. Thank you Pom Pom 👜🧡🩶🤎💚
2 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your wonderful review.
We're so pleased to hear you're loving your collection and enjoying the versatility of the interchangeable straps. It's fantastic to know you've already added four bags to your collection, and we look forward to welcoming a few more in the future!
Pom Pom London Team x
I have bought two of Pom Pom London's best selling bags : ))
I have bought two of Pom Pom London's best selling bags - the black quilted original bag and maple original bag. They are made with the softest leather and easy to match with any outfit you are wearing! You can select any two straps with every bag you purchased and the international delivery took about two weeks. I am now eyeing for the new range of tote bags...maybe as Christmas presents :)
25 April 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review.
We're so pleased to hear you're enjoying your Black Quilted Original and Maple Original bags. It's great to know you love the leather, strap options, and found international delivery smooth.
Pom Pom London Team x
Good quality and stylish.
Excellent quality bags in every style and colour you could possibly want. Stylish and can be styled differently using the different straps. Would highly recommend.
2 June 2026
Unprompted review
Reply from Pom Pom London
Thank you for your lovely review.
We're delighted to hear you're enjoying the quality, style, and versatility of our bags. It's great to know the interchangeable straps help you create different looks too.
Pom Pom London Team x
Fantastic quick service
Fantastic quick service . Bag is amazing quality and just what I need.
29 May 2026
Unprompted review
Reply from Pom Pom London
We're so pleased to hear this!
It's wonderful to know you were happy with the quick service and that your bag is exactly what you needed.
Pom Pom London Team x
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