Made an enquiry about some pond plants, and even though it was the evening (as the owner had been helping out on friends farm when I called in the afternoon), Eddie called me back, answered my questio... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently received my first order and I am thrilled! My plants arrived quickly and were so well packaged. The plants exceeded my expectations. They were much bigger than I expected and amazing quali... See more
Company replied
We bought 25 plants from PPGD. The packing and quality was outstanding. They are already flourishing in the new pond! There was also good comms/ guidance from Eddie and Shelley throughout. Will defin... See more
Company replied
Great prices, great communication and the package arrived next day and was extremely well packaged! Can I suggest that you include a little instruction sheet in the packaged orders which would have he... See more
Company replied
Company details
- #1 of 10 best companies in Pond Supply Shop
Written by the company
Pond Plant Growers Direct are a family run business in Burgh le Marsh, Lincolnshire and have over forty years combined experience of growing specialist pond plants.
Contact info
Strawberry Fields, Station Road , PE24 5ES, Burgh-Le-Marsh , United Kingdom
- 01754 811827
- info@pondplantgrowersdirect.co.uk
- pondplantgrowersdirect.co.uk
4.9
Excellent
874 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very well packaged lovely plants and…
Very well packaged lovely plants and speedily delivered
26 June 2026
Reply from Pond Plant Growers Direct
Thank you for your continued valued custom and for taking the time to leave us your 5-star review it is very much appreciated.
Beautiful pond plants ordered and sent…
Beautiful pond plants ordered and sent directly to friends for a birthday present. Well wrapped and packaged. Revived quickly once in water and the water lily produced a beautiful flower after a couple of weeks. Very happy with the service and the plants.
4 June 2026
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your wonderful 5-star review it is very much appreciated.
Excellent plants ,well packed and fast…
Excellent plants ,well packed and fast delivery. Thank you
9 June 2026
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review. It is very much appreciated.
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review. It is very much appreciated.
Good quality plants
Good quality plants, rapid delivery, personal service and a user-friendly website - the only thing that stops me using them more is the small size of my pond
7 June 2026
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review. It is very much appreciated.
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review. It is very much appreciated.
Happy customer
Very fast delivery, healthy and well packaged plants, very happy customer
10 June 2026
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review. It is very much appreciated.
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review. It is very much appreciated.
Plants were really well packaged and…
Plants were really well packaged and arrived quickly. All in great condition and really pleased with my purchases and the service. With clear instructions too.
9 June 2026
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review. It is very much appreciated.
Great prices, Great Communication!
Great prices, great communication and the package arrived next day and was extremely well packaged! Can I suggest that you include a little instruction sheet in the packaged orders which would have helped me with the planting of the plants eg. depth of water, best position etc. Minor niggle. Would recommend this company strongly!! Thank you! 😊🌼Dev McManus
17 June 2026
Unprompted review
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review. It is very much appreciated.
Healthy plants with quick delivery
Quick delivery. Pond plants were a good size and arrived in good health. Very good and wouldn’t hesitate to use again or recommend.
9 June 2026
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review it is very much appreciated.
Good condition
Quick delivery. Well packaged. Plants in very good condition and now happily in pond.
8 June 2026
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review it is very much appreciated.
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review it is very much appreciated.
Excellent plants Highly recommend
Plant selection for small starter pond was very good..well balanced Packaging and delivery was excellent Very slight confusion over repotting the marginal plants which needed “compost” to fill the basket and extra pea gravel .
6 June 2026
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review it is very much appreciated.
Pond Plant Heaven
Easy to order & great value, goods are perfectly packed and arrived quickly,plants are of the highest quality, have used before and will be using again. If you are looking for pond plants and advise look no further then Eddie and his wife you will not be disappointed, highly recommend.
4 June 2026
Reply from Pond Plant Growers Direct
Thank you John for your continued support and for leaving us your wonderful 5-star review it is very much appreciated.
Exceeded expectations
Exceeded expectations- beautiful quality water lily and very very generous bunches of oxygenators. Super fast delivery and very well packaged. What more can one say - highly recommended (and I’m picky)
4 June 2026
Reply from Pond Plant Growers Direct
Thank you Christopher for your valued custom and for taking the time to leave us your 5-star review it is very much appreciated.
Reply from Pond Plant Growers Direct
Thank you Mark for your valued custom and for taking the time to leave us your 5-star review it is very much appreciated.
Used before and found company to be…
Used before and found company to be dependable and quality of plants excellent on arrival .
26 May 2026
Reply from Pond Plant Growers Direct
Thank you for your continued support and taking the time to leave us your 5-star review it is very much appreciated.
Amazing conpany
Healthy plants, well packed and protected for postage, delivered very quickly - and quite a bit cheaper than other sites. Thank you!
26 May 2026
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review it is very much appreciated.
Excellent quality plants sent promptly
25 May 2026
Reply from Pond Plant Growers Direct
Thank you for your valued custom and for taking the time to leave us your 5-star review it is very much appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.