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Rated 5 out of 5 stars

First time purchasing from Pongy and I was driven to purchase after reading that their scents were strong and long lasting. Had a slight delivery issue which was dealt with fast and satisfactorily by... See more

Company replied

Rated 5 out of 5 stars

I am so impressed with this company. The owner are lovely and the products are delightful. I was going to say my favourite is Baby powder and sweet pea but I had a little sample included with my la... See more

Company replied

Rated 2 out of 5 stars

I ordered products on 4th April now the 21st of April and still haven’t received any notification or a delivery. I have tried to phone the company but I received a disconnected tone, I tried Emails... See more

Rated 5 out of 5 stars

Absolutely beautiful smelling wax melts. For so long I was buying my wax melts from super markets/big branded stores and just never found the right ones. These fill the room and smell just as ima... See more

Company replied

Company details

  1. Flavours, fragrances and aroma Supplier
  2. Candle shop
  3. Decoration and Interior Design Store
  4. Gift shop

Written by the company

Creators of strong smelling Wax Melts! Family run company. Best smelling Wax Melts or your money back!


Contact info

3.9

Great

TrustScore 4 out of 5

140 reviews

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Rated 2 out of 5 stars

I ordered products on 4th April now the…

I ordered products on 4th April now the 21st of April and still haven’t received any notification or a delivery.
I have tried to phone the company but I received a disconnected tone, I tried Emails but kept getting the Email back stating that there is no such Email address.
I have ordered with numerous companies before and never once have I had any problems.
I am really sorry but I certainly won’t be ordering or recommending this company.

22 April 2025
Rated 1 out of 5 stars

My order has not arrived and my emails…

My order has not arrived and my emails are not being responded to. I ordered in mid November and still no sign of my order in mid December. No communication. Really disappointed. Tracking information does not register.

19 November 2024
Rated 5 out of 5 stars

Was well plzd

Was well plzd, the smells are amazing and the room spray wow, hightly recommend these wax melts and room spray, grt value for money

20 August 2024
Rated 1 out of 5 stars

Nothing in the small parcel 1kg says…

Nothing in the small parcel 1kg says post by the end of 23:8:2024 just opened it to be nothing in it think it was sample sizes as no got an email to do way this parcel anywhere which found strange...Anyway thata all have to say no very happy no be buying again..x

16 August 2024
Pongy logo

Reply from Pongy

Hi Sharon,

Thanks for the review, we did reach out to your previous message two days ago regarding this issue, if you can please respond we can get this small issue sorted! 😁

Thanks and get back to us soon as possible, please!


Rated 2 out of 5 stars

I’m an avid buyer of wax melts

I’m an avid buyer of wax melts. All promising strong smells etc. I bought a batch of these and can I actually say even opening the container there wasn’t much of a fragrance. I got about 6 different ones. Very disappointed. I have bought wax melts from Asda. Believe me they are strong for the fraction of the price. Sorry but if your going to say strong smell then let it be strong. I’ve tried these. So that’s it. In the look out for something stronger.

19 July 2024

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