Ponsford LTD Reviews 

Dealt with Barnaby and Mark in buying a bed - very helpful, knowledgeable etc.

One of the reasons we keep buying from Ponsford.

Lots of choice in this superb furniture store. Took our time looking at all the options for Armchairs. Helped in our final choice by Della who really helped us a lot in our quest. Placed our order for two Chairs and got a discount as well. Well worth the hours drive and the coffee and cake are superb as well.

We visited Ponsford today and placed a sizable order for a sofa, chair and several G plan units.
Such a friendly helpful bunch of staff.
All in all we had no problem in choosing what we wanted along with help and advice from Sarah.
Cant wait now for delivery day.
Thanks .

Pondsfords was the only company that produced a carpet design I wanted for my old Georgian townhouse. After visiting several popular high street retailers, and leaving dissatisfied with cheap quality run of the mill carpets but expensive price tags… pondsfords offered true quality and made to order in exactly the colours I wanted. All for a price within my budget. Andrew from the showroom spent time explaining how the bespoke service worked, Carl came out at showed me samples and offered guidance over the phone when ordering, and both Will and Paul were excellent fitters who spent hours perfecting the pattern matching on 2 staircases and two landings. My house, being old, with its wonky walls and stairs, really showed the skills of these fitters and they were both professional and friendly. I have been left with a stunning carpet that transformed the heart of my home… I will never shop anywhere else now. Thank you the pondsfords team.
Kay Heeley

Fantastic service from Hakima. She even rang the rep to check we could get the sofas before Christmas. She helped us make decisions about fabric and cushions by asking pertinent questions. Her customer service was excellent- thank you.

We have been a customer of Ponsford for many years and have always found the service friendly, helpful and excellent. Earlier on this year and after 3 visits with Carl’s help and guidance we finally chose a Natuzzi suite. Thank you Carl.
We have today ordered some dining furniture and much appreciated the help of Stephen, Hakima and Sarah who were very helpful in this.
It is always a pleasure to come to Ponsford a lovely store with friendly helpful staff throughout.
Barry and Hilary Walker

Graeme, Stuart, Paul & Will
fitted my new carpets today.
All great guys.
Fitted to perfection.
Polite, Helpful.
Absolutely delighted.
Marsha, 4 Stocks Green Court, Totley, Sheffield S17 4AY

Great customer care. Andrew was absolutely delightful.

Excellent. The staff are welcoming, professional and knowledgeable. The store is beautifully set out, with a great selection.
Special thanks to Andrew, who spent a great deal of time with us, helping us select our furniture, in a friendly and helpful way.

Fabulous company with a superb reputation and its clear why!
Sarah was outstandingly helpful and had a tape measure on hand when I needed to check measurements. Then squeezed in my order in time for Christmas.
First review I have ever supplied for anyone.

Went to buy a sofa. Spoilt for choice. Had a great amount of assistance and genuine interest in what we wanted and the look we wanted to achieve. Thank you Hakima and Stephen for your valuable input and help.

We needed a carpet quickly before our daughter arrived and they really looked after us and fitted us in as soon as they possibly could. The fitters (Graeme, Stuart, and Will) did a good job, were friendly, and got it done really quickly on the day too!

Popped in for a look round. Lots of beautiful furnishings and decoration on display and plenty of staff on hand. I ended up in the café (so 'me' 😉). I was spoilt for choice with the cake selection but went for the apple torte (delicious 😋)and a fabulous coffee and served by the lovely Julie who was very friendly, helpful and attentive. Will definitely be popping back!

Have bought furniture from Ponsford’s for years. Great service as always. Awaiting delivery of new dining furniture and realised we needed gliders to protect the floor. Stephen and Hakima excellent help and suggestions made the job easier.

Excellent service once again from Ponsford's. Paul and Will were very professional and nothing was too much trouble. A good job well done.

Graeme, Paul & Will were just first class in the fitting and tidy up after. Looks like a wonderful show home now thanks to the fabulous Ponsfords team.

The store holds a really comprehensive stock of furniture, catering for a huge variety of tastes and room sizes. It’s a great store to look around as everything is well displayed. We were looking for a new sofa and chair and Hakima, the assistant, was extremely helpful and patient, giving advice and details we wouldn’t have thought of. All in all, it was an excellent shopping experience. Thank you. We will be back.

Andrew, Sales Assistant was really helpful and patient when I chose my new mattress. In his adivice he pointed out the pros but also the cons which is not often the case and which I really appreciated going from the original Tempur mattress to a one selected from a choice of 12 Tempur mattresses which was quite confusing.

Customer service was excellent in store when purchasing the new furniture. All staff were friendly and extremely helpful.
Steve and Tom were our delivery men and they were both brilliant. They were friendly and courteous and arrived punctually. They took great care when getting the furniture into the room which was a tricky job but they persevered and patiently tried a few ways to get the furniture round a corner finally successfully manoeuvring things into the sitting room. Fantastic effort and a job brilliantly executed.
I would recommend Ponsford’s to everyone.

Andrew our Sales Advisor was brilliant. We wanted a new bed solution. Andrew patiently explained and demonstrated relevant considerations which was critical to our choice made. We also purchased a reclining chair which again Andrew gave a thorough review of benefits before we made our decison. Customer service at its very best.