The Pony-O's themselves are very good to use and hold my long, very fine hair in place and don't slip. They were delivered in an eBay bag, just loose no separation of sizes. The regular sized silk scr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m a sucker for a targeted ad and I bought this because I love a high pony when I work out… unfortunately it doesn’t survive a spin class, it was down the back of my head by the need of it. I got th... See more
Company replied
I contacted Pony-O support before buying because I wasn't sure which colour would be a good match for my hair. They replied really promptly and were very helpful, and the colour I chose was a good mat... See more
Company replied
Absolutely the best hair accessory I've ever bought! I have super fine hair but the pony2.O holds my ponytail firmly in place all day without coming loose. It feels so secure and comfortable and doesn... See more
Company replied
Company details
Written by the company
Now available in the UK! Unique hair accessories, that hold ANY hair type: fine or thick, curly or straight, long or short. No damage to the hair, no tension on the follicle, no annoying creases. Ditch the elastics! Say bye-bye hair tie, HELLO Pony-O!
Contact info
D2 Link Park, DT3 4FL, Weymouth, United Kingdom
- 01305 853799
- hello@pony-o.co.uk
- pony-o.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and great service
Great product came quick
The Pony-O's themselves are very good…
The Pony-O's themselves are very good to use and hold my long, very fine hair in place and don't slip. They were delivered in an eBay bag, just loose no separation of sizes. The regular sized silk scrunchies were very poor, they arrived separately and seemed more suitable for a child's hair as they had no volume to them and were very skimpy - even though they were sold as Regular sized.
Shame
Booo. How sad. Was really looking forward to this product. Makes the hair look awesome for 5 mins until it starts to flop down, the weight also pulls on the front of the hair so I'm concerned that it could easily cause hair loss.

Reply from Pony-O UK
I keep ordering because that's the best…
I keep ordering because that's the best way to tie my hair! Quality is very good

Reply from Pony-O UK
Great product!
Great product!
Have used these for years, they last for ages even with daily use. Very fast delivery and no problems.

Reply from Pony-O UK
It would have been 5 stars however my…
It would have been 5 stars however my order was delivered to my next door neighbour the postman came nowhere near my door as we have a ring door bell that has a camera on it. Good job my neighbours are honest. I have alot of pony o's not sure if i'll be buying anymore

Reply from Pony-O UK
Am happy fast shipping and love my pony…
Am happy fast shipping and love my pony o thank you

Reply from Pony-O UK
Adds volume but doesn't stay
Adds volume to pony. Don't find it holds my hair as well as a hair tie - have to keep redoing it.
Love the bun bars and pony O’s they…
Love the bun bars and pony O’s they don’t mark the hair, comfortable to wear and easy to use. They don’t last forever as the copper breaks but they get a lot of wear before they get to that stage. Highly recommended

Reply from Pony-O UK
Unfortunately the product just does not…
Unfortunately the product just does not work for my hair.

Reply from Pony-O UK
I dont know how to use it
I dont know how to use it . Instructions not very helpful.

Reply from Pony-O UK
Quick despatch
Quick despatch. However item is poor, after only seconds pony o felt loose then hair fell out.

Reply from Pony-O UK
Great for keeping my hair up
Fast delivery and item is easy to use and keeps my hair in place

Reply from Pony-O UK
Love them!
I bought my first Pony-O in 2020 and it was the best thing for my hair ever. I have now a collection of different sizes and patterns. Love them!

Reply from Pony-O UK
Doesn’t hold my hair at all
Doesn’t hold my hair at all.
Pony-O is sliding off.
Bun Barzz - are too small and narrow, waist of £10.

Reply from Pony-O UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







