Airport Cars Reviews 

301
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Trips to/from Heathrow Terminal 5 with pooleairportcars was fabulous, our lady driver arrived on time and drove beautifully, as did our driver, Tom on our return trip to Bournemouth. Clean comfortabl... See more

Rated 5 out of 5 stars

Another great experience and excellent service from Poole Airport Cars. Our flight coming back to U.K. was delayed by one and half hours; our driver, Peter, was completely cool with this and was stil... See more

Rated 5 out of 5 stars

Good communication. Confirmation text received 24hrs before pickup. Driver called to check our progress through Border Control after landing. Prompt pickup, polite and helpful driver who offered bo... See more

Rated 5 out of 5 stars

Airport cars recently helped us out & fitted a Gatwick airport run in with only a few hours notice. Really impressed with every aspect of service. The gentleman on the phone was really helpful, the dr... See more

Company details

  1. Airport shuttle service

Written by the company

Premier door to door taxi service based in Dorset and covering all major UK airports and seaports.


Contact info

4.9

Excellent

TrustScore 5 out of 5

301 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(301)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Driver arrived on time and was helpful in handling the bag and making sure that we reached on time.

Will definitely recommend the service to family and friends.

8 February 2022
Unprompted review
Rated 5 out of 5 stars

First class

First class. Lovely chap who drove us home.
His name was Phillip. Our flight was an hour late and we had to do 48 hour covid tests T the airport
No extra charge
He even had free Evian water in the car for us
Can’t recommend enough
First class

21 January 2022
Unprompted review
Rated 5 out of 5 stars

Gatwick Airport Transfers

Was collected as agreed and arrived at Gatwick on time. Driver was pleasant and courteous at all times.
The return flight to Gatwick was 3 hours late but credit to our driver Bart who kept in touch at all times and was fully understanding of the delay we all faced that day. A pleasure to chat to during a comfortable, safe ride home. Have no hesitation in recommending Poole Airport Cars for efficiency and use of caring drivers.

15 January 2022
Unprompted review
Rated 5 out of 5 stars

Warm, friendly, professional service

Our friendly driver Dave took us, a family of five, back from Heathrow. He was an extremely competent, safe, professional driver. He was very kind and courteous when our baby's sense of humour failed on the motorway, and happy to let us stop at motorway services for a break. The car was very comfortable, with plenty of space for us and our luggage. We were extremely satisfied with the service and have no hesitation about recommending Poole Airport Cars to others.

22 December 2021
Unprompted review
Rated 5 out of 5 stars

First time Booking

This is our first time wirh Poole Airport cars, and were not disapointed. Booking on line was staight forward, and we booked for 3am. to Gatwick. They were nice and early, and coming home from Gatwick Airport Wayne was waiting for us. he was Cheerful and friendly, No problems, we will definately be booking with them again.

4 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. On this vacation we have used Poole Airport cars for transfers to & from Heathrow airport, also for taking us to a drive through Covid testing site. We really appreciate the professional, friendly service- also the information about the Covid tests. It made our travel so much easier. Thank you!

27 November 2021
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service. Easy to book using their website. The driver was brilliant, absolutely on time for both outward and return journeys, professional, was great company, had an excellent vehicle, and was a very safe and competent driver.

20 November 2021
Unprompted review
Rated 5 out of 5 stars

Fabulous company

Fabulous company! We use them for all our airport runs and I would highly recommend them. Brilliant drivers, reliable service great at short notice. They’ve never let us down.

19 November 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look