Pool Supplies Superstore Reviews 

6,188
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

I ordered a 16x40 solar pool cover, received a couple of backorder emails, but it ended up coming in a reasonable time frame (from Dohenys actually). Unpacked it, unfolded the end and pressed in some... See more

Company replied

Rated 4 out of 5 stars

Fast shipping great products ..only issue is when I hooked up the pump it leaks around the gasket where the motor meets the straner basket where it was put together at factory..think I may have it fix... See more

Rated 1 out of 5 stars

Will never use this place again. $250 order of 3” chlorine tablets ordered 8/11, paid for via PP but never received. Fedex tracking shows label created. 2 emails to pool supplies superstore asking sta... See more

Rated 3 out of 5 stars

I ordered a new pump and motor, it arrived in less than two days! Fantastic! When I opened up the box, it was obvious that someone else had returned this. The box was opened. No manual or warranty inf... See more

Company details

  1. Swimming pool supply shop
  2. Day spa
  3. Home Furniture Shop

Information provided by various external sources

The Pool Supply Super Store is your online source for discount pool supplies. We discount all the top name brands of pool supplies including Hayward, Pentair, Waterway, Dolphin, Kreepy Krauly, Sta-Rite, AquaBot and more. Plus customers enjoy FREE Shipping and Handling on EVERY ORDER!


Contact info

2.9

Average

TrustScore 3 out of 5

6k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(6,188)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We found the product we wanted

We found the product we wanted, simple easy, good price and purchase process,..the important part is the delivery, condition and functionality,..All good, this was a diy purchase, had to have it quickly, Yes, I recommend this product, Harris 1hp in ground pool pump and motor,and pool supplies. com.

30 June 2022
Rated 5 out of 5 stars

Pool Liner

I ordered a pool liner and received it within 2 days. The liner was exactly what I expected and the price I paid was reasonable. Thank you!

25 June 2022
Rated 4 out of 5 stars

OMG the price

Last time I bought 3" tabs, they were $2/lb. Now, the absolute best price I can get is $5/lb, and that's here at PoolSupplySuperstore. It's ridiculous to pay that much for these things, but they work fine, and everyone else wants more money. Just bite the bullet, I guess. These are the ones you need.

25 June 2022
Unprompted review
Rated 1 out of 5 stars

Please heed my waring and do NOT spend…

Please heed my waring and do NOT spend your hard earned money with thus company!!! There are plenty of pool supply companies out there that value their customers unlike Pool Supplies Superstore!!! Purchased the most expensive solar cover with an 8 year warranty. 1 year later approximately 1/3 of the cover is starting to disintegrate. They say it's from heat, chemicals or weather...yet the entire cover has been exposed to the same heat, chemicals and weather and yet only about 1/3 of the cover towards the middle is defective. They will not honor the warranty!! So check their reviews...1.8 on Google should tell you to run and don't spend your hard earned money with this company!!!!

25 June 2022
Rated 5 out of 5 stars

Great Products Fast Delivery

I chose this store because I was searching for products readily available that I required all in one place for my pool. I came to the right store. Not only did they have what I needed the delivery process was quick and the products are affordable. I definitely will be a returning customer.

23 June 2022
Rated 1 out of 5 stars

Hayward X Stream Filter Broken

I received my new Hayward XStream filter and was in desperate need to get it set up and running. After starting the filter, water began shooting out of the air valve like old faithful. The air release valve was cracked during assembly, and I did not notice the crack during installation. I was forced to use my old filters top section with valve to filter my pool. Several calls to the pool supply superstore with no resolution. This is extremely frustrating as this filter cost me close to $1,000. All I need is a $20 replacement valve and they refuse to send it. They said, “ I need to send back the entire unit” Does this make any sense, just replace the $20 valve. Hayward was of no help as well. I realized I was not going to receive any help from the superstore, so I ordered a new valve from Amazon. I’m extremely unsatisfied with the pool supply superstore. Terrible customer service and lack of knowledge when it comes to the products they are selling. Please think twice before placing an order with them.

22 June 2022
Rated 5 out of 5 stars

I got a above ground pool pump

I got a replacement pump for a above ground pool base on the specs from the old pump and works exactly as the old one (quieter actually) and delivery was fast. I’m definitely looking forward to purchase next time from you guys!

22 June 2022
Rated 5 out of 5 stars

On time Delivery!

On time Delivery!

Item was delivered on time and price was much better than those offered by local pool stores.

20 June 2022

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