All the photos showed a little purple case with the 3 mini Leucilin sprays but I was only sent the sprays! The photo is misleading!! Otherwise good fast delivery, thanks.
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Absolutely fantastic product! We met the lovely couple behind Poorly Paws while attending a canine first aid course they were hosting for Rachel Bean and the product they have developed is perfect fo... See more
Really nice product that every dog owner/walker/trainer should have to hand. I only wish that the bag was a bit bigger to hold the extra two bottles of antiseptic and blood clotter I purchased in the... See more
A great idea, my dog had an accident while out walking and cut her leg quite badly, it made me realise that it would have been useful to have a bandage with me at the time. So this is a neat little ki... See more
Company details
Written by the company
Poorly Paws is the leading dog first aid kit! Ideal for dog walkers, simply pop it in your pocket or clip to a belt, lead or collar. Never be stuck without the key items to help give your dog aid. Lightweight, compact, waterproof and refillable, get yours today.
Contact info
Milton Keynes, United Kingdom
- info@poorly-paws.com
- poorly-paws.com
Hasn’t replied to negative reviews
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Photo misleading!
All the photos showed a little purple case with the 3 mini Leucilin sprays but I was only sent the sprays! The photo is misleading!! Otherwise good fast delivery, thanks.
Great bit of kit
Really pleased with my first aid kit - it clips perfectly on my dog walking bum bag, is compact, and has all the stuff you’d need for an emergency. Would recommend 👌🏼
Worst Customer Service — But Plenty of Nerve
Absolutely awful experience. I placed an order with poorly paws becauseI saw their instagram but after I’ve ordered it. ZERO updates. I had to chase them down via email just to get my order dispatched — and surprise, they only moved once I reached out. Clearly, someone is there reading emails, but actually replying? Apparently too much to ask.
Then they send a dispatch email without a tracking number. I asked for it... crickets. No reply. No help. Just silence. It's like they go out of their way to avoid customer service entirely.
And then the parcel finally arrives… in a giant, half-empty box with ZERO protective packaging. Just the product bouncing around loose inside. No bubble wrap, no paper, nothing. For a first aid product, this is beyond careless!! it’s lazy and unprofessional.
And as if that wasn’t enough? they have the audacity to send me an automated email asking for a review. Oh trust me, here it is.
This company does not care about communication, accountability, or their customers. If you value your time, your sanity, or your pet’s safety, look elsewhere. Never again.
Excellent first aid kit
Excellent first aid kit. Pouch with alternative fasteners for owners use is stuffed full of useful kit. Well packaged and quick delivery.
Perfect bit of kit to carry
Such a good kit to carry on walks. It clips on nicely and its peace of mind for us knowing that we're prepared if something were to happen.
The bags are really good quality and hold a lot for their size.
Thanks again!
Great product and small enough to be…
Great product and small enough to be carried by our Canicross Run Leaders. Quick delivery.
A compact and well-organised first aid…
A compact and well-organised first aid kit is highly practical for dog walkers, ensuring their preparedness in any emergency situation.
First-aid kit bought as a gift
First-aid kit bought as a gift. Ordering process simple and prompt delivery.
Neat little pet first aid kit
Neat little pet first aid kit, with everything you need. Perfect for attaching to a bag, belt or even your dog. Peace of mind when out on a walk.
Great kit
Great kit. I always clip it to my belt when canicrossing in the forest. Gives me peace of mind knowing that if anything happens, I'm prepared. The videos are very helpful. Good website, fast delivery. Very pleased
Perfect sized first aid kit
Perfect sized first aid kit, will fit in my pocket or bag easily. Would highly recommend to any dog parent.
Not sure about this company
Not sure about this company. It’s been over a week since placing my order and still no dispatch notice; no product has been delivered either…. Emailed with no response!
A great idea
A great idea, my dog had an accident while out walking and cut her leg quite badly, it made me realise that it would have been useful to have a bandage with me at the time. So this is a neat little kit to carry with me when out for the day just in case of accidents in the future
Great product but no badge with the…
Great product but no badge with the pouch or spare kit

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